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“Awful old hotel”
Review of Krabi Resort

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Krabi Resort
Ranked #18 of 108 Hotels in Ao Nang
Kiev, Ukraine
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Awful old hotel”
Reviewed January 14, 2014

Construction is ongoing on the territory. All roads on the territory are blocked. Dust, noise from construction. No clean beach - dirty send and stinking water, streams of sewage all over the beach. Beach beds are for the VIP-villa guests only. No lunch box in case of early departure. No Wi-Fi. No electronic key for the door. Dangerous bathroom interior.

Room Tip: Deluxe hotel rooms are too close to street (noise)
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Artem L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
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Gurugram (Gurgaon), India
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 14, 2014

It's biggest plus point is that it is the only hotel in Ao Nang which is on the beach. That's probably why it charges a tariff which is a trifle too high for a hotel which, in my opinion, is a 4 star hotel.

The Pros :
(i) A private beach (but then, Ao Nang beach by itself is nothing great)
(ii) Very friendly staff
(iii) Neat & clean rooms and properly maintained surroundings
(iv) Prompt room service
(v) Very well located - string of restaurants and other shops as soon as you come out of the entrance, booking office for long tail boats a 5 minute walk away and pick up up point for island tours a 10 minute walk away

Cons :
(i) Very stingy on replenishing tea/coffee/sugar sachets in room
(ii) Poor wifi connection (not that it matters to me since I stay off the net on holidays but I am making this comment since it seems to matter to a lot to travellers)
(iii) Not enough lighting in the room and bathroom (I had to struggle to shave)...and to get really fussy, it's a bit strange that there is no towel rack in the tub area and no phone in the loo.

Btw, was not bothered by the renovation work at all but maybe that was because my room was away from the main area of renovation activity ?

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kabaary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indore, India
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 13, 2014

Perfect Location Next to beach, all important destinations close by, Hospitality incredibly nice, instant check IN, great Experience and Well attended at reception.

Decently priced, Food OK-OK, but near by an Indian food Restuarant

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arpitdadda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 5, 2014

We were here in the second week of December. The hotel staff was incredibly nice. Due to weird timings of flights from India, we reached at 10am but they just checked us in with no issues on early arrival. The rooms were very good. No complaints there. The fact that it has it's own piece of beach made it perfect. As well as when you walked out of the hotel, you were bang in the middle of the restaurants, bars and shopping street. But due to the vastness of the property, you had incredible privacy once you got in. If I go back, I wouldn't think of staying anywhere else.
My only negative, which isn't really that big a deal, is their breakfast was ok. I could never get my eggs cooked completely. They didn't get it when I asked them to flip my eggs as I don't like sunny side up. But like I said, it wasn't a biggie cause there were other things in the buffet that one could eat.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MishaPamnany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 4, 2014 via mobile

We visited this resort for New Years eve and jan 1st. The staff were very lovely, and the tourism information desk was especially helpful and efficient in booking our tours.
It was unfortunate that the resort is undergoing a large amount of construction in the middle of the accommodation, which wasnt very pretty, however we were lucky enough to be there during their public holidays so no work was being done.
The compulsory New Years Eve dinner (that we had to book when booking the accommodation) was ok. They created a fun 'amusement park' atmosphere with games of skill to win toys etc - great for the kids.
The number one reason we would recommend this resort is it is the only one right on the beach, infant our 4 island day tour returned everyone to within 5 minutes of our resort - others had to get transfers back to their hotel.
We would stay here again.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Kayla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 3, 2014

This resort is very old and over priced. We paid for a sea view villa. We we're put in Room A1 which was right next to the bar and restaurant. The bed was as hard as a rock and the curtains didn't open....amongst many issues.

They are also currently expanding the resort and there is construction noise.

There was a positive though the resort was on the beach and the room was relatively clean.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mike294226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May S, E-Commerce Manager at Krabi Resort, responded to this review, January 9, 2014
Dear Mike294226

Thank you very much for sharing your thoughts about your stay at Krabi Resort.

First of all I would like to apologize that we could not offer you another room that located further away from our bar and restaurant during your stay on the New Year period.
I have noted on the points you have raised regarding the room and its condition to our management for immediate improvement.
I believed that during your stay our Operations Manager and her team must have put all their effort to solve the issues addressed and make your stay the pleasant one.

We always focus on the satisfaction of all of our guests and would be very happy to receive constructive and factual feedback to help us maintain and develop our standard.
While I know we didn’t manage to impress you on this occasion, I do hope we may have the opportunity to serve you better should you decide to stay with us again.

Sincerely yours,

May S.
E-Commerce Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 26, 2013

This is the oldest resort in Ao Nang and the only one right at the beach. It has a big garden area, where the bungalows and other buildings are "hidden". Even though the resort is located in the heart of Ao Nang, it has its privacy and is a peaceful place to stay in.

The rich breakfast is served right at the beach with nice views. All the Ao Nang's tourist services, restaurants and shops are close by the hotel. Especially for those enjoying fresh seefood, there is a streetfull of nice seefood restaurants just beside Krabi Resort.

We stayed in a spacious suite with a living room. The interior decoration was very nice with beautiful furniture. The bed was excellent and the aircon silent, very good to sleep.

However one thing to complaint about: there was a very bad smell in our bath room, which sometimes became intolerable. Not acceptable for a 4 star hotel.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tiina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Krabi Resort

Property: Krabi Resort
Address: 232 Moo 2 Ao Nang Beach | Muang, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Ao Nang
#13 Luxury Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krabi Resort 4*
Number of rooms: 230
Official Description (provided by the hotel):
Krabi Resort is located right on Ao Nang beach and is the only resort in Ao Nang that has a private beachfront area. Ao Nang beach is the most popular beach in Krabi, with its white sandy beach and interesting array of shops, bar, and restaurants. Krabi Resort is only 30 minutes away from Krabi International Aiport. ... more   less 
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Also Known As:
Krabi Hotel Ao Nang
Krabi Resort Ao Nang

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