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“Krabi Resort - good value”
Review of Krabi Resort

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Krabi Resort
Ranked #17 of 107 Hotels in Ao Nang
Certificate of Excellence
Sollentuna, Sweden
Level Contributor
401 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Krabi Resort - good value”
Reviewed February 21, 2012

We have been living in the region for soon three years and have visited many resorts in the area. Our experience from Krabi resort was overall very good. The place could use a renovation but on the other hand it was very well maintained for a resort of about 20 years age. The location on just on the beach is for us with small children, is priceless. The pool area was nice and clean but they good make the impression better by changing the outdooor furniture. The hotel restaurant was ok but nothing extra but that didn't matter since there were several beachside restaurants just next door to it. The pick-up service from the airport as well as the day trips worked perfectly and overall good impression of the staff except for the guy handling the towels, extremly slow... :-) Anyway for the price we believe it was good value. Can recommend it to you who want a clean, "basic" hotel in a very good location

Room Tip: We had a rool by th epool which we thought was very good
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  • Stayed January 2012, traveled with family
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Helpful?
Thank LG4KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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bristol
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed February 20, 2012

We were disappointed with the condition of the pool area - the loungers and sun umbrellas were tatty and needed to be replaced. The pool by the beach was very noisy due to the long tailed boats which were moored close by.
We spent one evening at a celebration dinner for the festival to mark the end of the rainy season. The entertainment was poor as it consisted of two singers who we felt were little more than Karoke. We expected a lot more having seen the preparation of a parade in the car park whch never spent any time at the hotel (they just disappeared).
The location of breakfast restaurant was good with views over the sea. We were not made to feel special just a very average reception.
Our room was overlooking the garden with no privacy.

  • Stayed November 2011, traveled as a couple
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Helpful?
Thank peterg_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 19, 2012

We stayed in Krabi resort for 5 nights. We had originally booked a deluxe bungalow but when we arrived and checked in, we seemed to have been upgraded to a luxury villa. This room was AMAZING! Set in the hill tops, the villas are away from the rest of resort. We had the top room so got the best view! The room has a large comfy bed, a massive bathroom which was lovely and large wardrobe space. Windows surround the room so wherever you are you have a view. The only down side to the room had to be the plastic tables and chairs on the balcony, which are pretty cheap. I noticed that the bungalows had nice wooden sunbeds so not sure why the villas dont.
The resort is massive, didnt really use the pool as the beach was about a minute from our room! There is a stretch of beach that is only for use of people who stay at the resort which is nice, but if you walk a bit further down the beach its a bit more lively.
The resort is in a great location, really close to all the bars and resturants. It is a bit dated though, and the breakfast was pretty horrible. I wouldnt have had dinner in the resort, its overpriced and you can eat at so many other places just on the road outside the resort.
All in all the room was amazing but that was the best thing about it.

  • Stayed February 2012, traveled as a couple
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Helpful?
Thank Lorna024London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 3, 2012

we arrived looking forward to our stay but first impressions mean so much and ours were not good.
Our room had no aircon working, no hot water and no toilet paper.
We were told we had 2 complimentary bottles of water per day so helped ourselves from the fridge only to find we were charged on check out as the complimentary bottles were not kept in the fridge - who would want warm water.
After 4 nights the heavens opened and our room leaked soaking a case and its contents, we were moved quickly but no assistance was offered re our soaked case.
Breakfast was OK but as others stated if you didn't get there early you had scraps, the staff tucked n themselves before breakfast time for guests was over.
The private beach was no great shakes and afer 9am there were no beds to be had anyway. The pool was clean and inviting but pool bar staff made you feel that you were a burden and prices were high especially after having spent ten days in Koh Lanta where the price on the list was what you paid and not as in the Krabi plus 10% service (joke) and 7% tax.
The one bright spot in the whole week was the young lady in reception who fielded all our complaints with a smile and rectified matters. I wish I had taken her name and put her forward as a future manager.

  • Stayed January 2012, traveled as a couple
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Helpful?
1 Thank woody2102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 18, 2012

We are from Perth in Western Australia and stayed at Krabi Resort for 7 nights in January 2012. Overall it wasn't a bad place for a family to stay but there is definitely room for improvement.
Our family is 2 adults and 2 kids so we had two connecting rooms in the "new" O block which, based on many of the other reviews, seems to be the best part of the resort to be in. The rooms were big and clean and the location is good - it has direct access to the beach which most of the others in Ao Nang don't have.
We had a number of relatively small complaints about the place:
- housekeeping was a bit erratic. On more than one occasion I had to go and find them to get toilet paper, towels and/or bottled water after they had done the rooms. They always apologised and were happy to give me whatever I needed so it was only a minor inconvenience really.
- the aircon and hot water systems were also erratic. Both were either too hot or too cold, we couldn't seem to find "just right". We got used to it but it was a bit frustrating.
- the included breakfast was pretty disappointing. Get in early or it's even worse!
This could be a fantastic place if the owners stepped it up a notch. The grounds are nice (although the lake in the centre is pretty stinky) but there are a few areas that seem to have been forgotten, for example the half finished mini golf course. I'm sure it wouldn't be too hard to improve the standard of the breakfast - having more than one chef working would probably be a good start!
I made the booking through Andaman Sky Adventures (www.andamanadventures.com) and they made sure we got connecting rooms in the new section. I would thoroughly recommend them but not sure I'd stay at Krabi Resort again.

Room Tip: Ask to go into the new section, or book through an agent such as Andaman Sky Adventures.
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  • Stayed January 2012, traveled with family
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Helpful?
1 Thank JeremyS70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 17, 2012

Unfortunately I would not recommend the Krabi Resort, i have listed reasons below:
- Staff were not helpful or particular friendly
- Buffet Breakfast was very poor on presentation and variety
- We were only given x2 complimentary bottles of drinking water for 3 nights (other resorts gave x2 per day)
- The Bungalow was full of mosquitos each night
- No light in the shower (so could only wash during the day if you wanted to be able to see)
- Bed was hard as a rock with only x2 pillows
- There was not much garden/overall maintenance (compared to the other resorts)
- Resort was very old (compared to the other resorts which were very modern)
- No gym to be found

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 3, 2012

I went to Krabi resort with my boyfriend. At first, I thought it's gonna be an awesome place based on the review I read somewhere, but apparently I was dissapointed. The check in was terrible!after a quite long waiting,they put us in a two single bed room instead of double bed which I have already stated in my booking confirmation far far away before my arrival date. At first they insisted to put us there, but after I complained finally they found us a double bed room. The bad things still continued, lack of hospitality, the smell of damp of the room, bad air-con, not even gave us towel!! The towels weren't changed if you didn't ask for it, lame breakfast for a very nice hotel they claimed, they didn't even turn on the lights when it's already evening (it was me who turned on the lights because I was afraid someone might fall from the stairs). Won't go back there. It's not worth the price..

Room Tip: the bungalows located in a quieter area. but if u choose the hotel, ask in detail what you want for...
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  • Stayed October 2011, traveled as a couple
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Helpful?
2 Thank Lim_Eka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Krabi Resort

Property: Krabi Resort
Address: 232 Moo 2 Ao Nang Beach | Muang, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Ao Nang
#12 Luxury Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Krabi Resort 4*
Number of rooms: 230
Official Description (provided by the hotel):
Krabi Resort is located right on Ao Nang beach and is the only resort in Ao Nang that has a private beachfront area. Ao Nang beach is the most popular beach in Krabi, with its white sandy beach and interesting array of shops, bar, and restaurants. Krabi Resort is only 30 minutes away from Krabi International Aiport. ... more   less 
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Also Known As:
Krabi Hotel Ao Nang
Krabi Resort Ao Nang

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