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74 - 79 of 142 reviews
Reviewed April 5, 2012

I had some friends who were staying here so we decided to stay in the hotel without much review. We did not have a great experience even though the place has some positive qualities.

Things that could be improved...
- Replying to e-mail - When I tried to make a reservation I went on their website and filled out the form. I got no reply for days. Then I sent them an e-mail asking if there was any availability. No reply for days. Finally, I called them and made a reservation over the phone and was able to get a reply.
- Helpfulness of the staff - We were going to arrive early so I called them and informed them as such. The nice person on the phone said that it should not be a problem and we could get one of the first rooms available as the check-out is a 11am. When we arrived at 11:15am they were simply rude to us and pointed us to a sign that said check-in is at 2pm. I totally understand that they have policies and I would not be upset except for the fact that they had set our expectations that they would accomodate us so we planned accordingly and the clean crew was simply sitting around at 11am. Ultimately, some of the staff is super helpful and others don't want to help out.
- A/C was broken one day - The hotel staff does not check for functionality of the equipment. The A/C in our room was broken the first day - they were able to fix it after we insisted on a new room.
- Getting locked in the bathroom - The really funny one was in our friends room where the bathroom lock did not work so if you closed the bathroom door you were locked in unless someone from the outside let you out. Unfortunately, one night a friend got locked in there while we went to dinner and they were stuck sleeping in the bathtub for 2 hours. We called the front desk the first night to get it fixed and even by the second night it was not fixed.

The good...
I found the hotel to be clean, spacious and with nice hot water.

Depending on your preferences...
- The hotel is about a 20 minute walk to the beach. The walk can be pretty intense on a hot day. In hindsight it was a bit too far away from the beach for our tastes and we would have preferred other hotels that were about the same price closer to the beach.
- The hotel is four stories tall and does not have an elevator. It was not much of an issue for us but it could be for others.

Overall, an okay value in terms of price but there are other hotels closer to the beach would have been just as expensive if not slightly cheaper. If the staff was accommodating and responsive I could see myself giving this place a 4 star recommendation.

Date of stay: March 2012
  • Trip type: Traveled with friends
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1  Thank TravelingSlim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 17, 2012

The staff is what makes this lovely guesthouse so enjoyable. A bit up the hill from the center of Ao Nang, it is none the less surrounded by small restaurants and access to town is quick and easy and walkable.

Room tip: Ask for a room overlooking the street.
Date of stay: March 2012
  • Trip type: Traveled with family
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1  Thank EMS52
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 8, 2012

Really enjoyed staying here as it's a good location in Ao Nang. A short walk from all bars, market stalls and street food (which is better than the restaurants) and not too far from the beach. The staff were lovely and the housekeeping service was great too, rooms were totally spotless and smelled amazing! The only problem was that we had booked a double room but when we arrived were given a twin. We were offered a move in two days, it was slightly annoying but the room was in a good location that we decided not to move all our stuff once we were settled.

Date of stay: February 2012
  • Trip type: Traveled as a couple
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1  Thank Lesley B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 4, 2012

Honestly, this is the best hotel I have stayed in Thailand and with the most friendly staff from all hotels i have ever stayed. Hotel is not the most luxury hotel in Ao nang but rooms are clean and big enough with TV (i never used) and fridge. Free 2 bottles of water every day. Distance from beach is around 10 minutes walk, but if you are lazy enough, you can get tuk-tuk in front of the house for €1. I tried only once when i was in hurry, otherwise the walk is actually very nice and i get more familiar with all restaurants, bars and shops. What makes this hotel special is definitely staff. I remember only Eak and Non, but all of them are amazing. Nothing is a problem for them, they are still smalling and will do anything for you. Later during my traveling i was so sorry that i left this hotel as i didnt find any hotel with the service as in Pragnan flora. I will definitely come back.

Date of stay: January 2012
  • Trip type: Traveled solo
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4  Thank Filip S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 31, 2012

We have stayed here twice in Krabi. The staff is very friendly and helpful. To our surprise, they remembered us from our last stay. They will give you bargains on day trips without any hassle or haggling. It's walking distance from the beach. The rooms are great. All and all a wonderful place to stay.

Date of stay: January 2012
  • Trip type: Traveled as a couple
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2  Thank iceamericano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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