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“Great hotel at a great location” 4 of 5 bubbles
Review of Aonang Cliff Beach Resort

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Aonang Cliff Beach Resort
Ranked #7 of 106 Hotels in Ao Nang
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel at a great location”
4 of 5 bubbles Reviewed December 22, 2013

Stayed at this property while my husband and I were vacationing in Thailand in Dec 2013.

Location:
The hotel is at a great location just few minutes walk from the beach. There is a 7/11 and Mc Donalds right next to the hotel that adds to convenience. Also a bangkok bank near the hotel that gives great exchange rates. We stayed in a sea view room which had a great view of both lime stone cliffs and the sea at a distance. The room was fresh and clean and we also enjoyed the bath tub in the balcony! Even though surrounded by many shops and restaurants the hotel premises are quiet and you are assured of a peaceful nights sleep.

Facilities:
The hotel provides beach towels, beach slippers, a beach bag and an umbrella which was a great convenience to carry on daily outings to near by beaches like ao nang, Railay, phranang cave beach, phi phi etc.

We used the travel desk at the hotel itself to book tours to phi phi, the emerald pool and also kayaking at ao thalane and enjoyed all the tours tremendously. Also booked a two wheeler through the hotel for a day and explored the city ourselves.

Staff and Service:
The staff is very friendly and always smiling. Also got great tips from them about places that we could visit in Krabi. Faced a small glitch as the safe in our room wasn't working when we checked in at around 11 AM. Took multiple phone calls to the reception before the same was corrected by evening.

Apart from that a lovely stay. Will surely recommend to friends and family.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yatri91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 31, 2013
Dear Yatri91

Thank you for taking your time to share your experience on Tripadvisor. We are pleased to read that you enjoyed your stay with our location, our room with the great view from the balcony and the facilities that we provided you with the best services. Thank for your kind word regarding the service you received from our staff team and we look forward to welcome you back soon!!

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,702 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (438)
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 22, 2013

Hotel was fantastic, the staff was very good en nice and the rooms very big. The location of the hotel is great, near the beach, bars en restaurants. Breakfast was great en swimmingpool was big enough. Drinks in the hotel are expensive. We had a great time in Aonang cliff beach. Thnx for a great time.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Raimond D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 31, 2013
Dear Raimomd D

Thank you for your review on Tripadvisor. We are glad to hear that you had a great time with us. Our Team will be happy to know that their hard work is appreciated and we were able to meet all your expectation. We all hope to welcome you back soon at Aonang Cliff Beach resort!!

Warm Regards,
Aonang Cliff Beach resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Patong, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 21, 2013

Fantastic views, Fantastic Staff, Fantastic food... Only thing I couldn't understand was - if the bar runs out of a certain beverage, why not order in more, or send a staff member literally downstairs to 7/11 & get more?

Room Tip: Spend a bit more coin & ask for a room on the higher level floors
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Outinthefield2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 31, 2013
Dear Outinthefield 2013

Thank you for taking the time to do a review on Tripadvisor. On behalf of the team we are happy to know that you had a wonderful stay with us. We look forward to see your return and welcome you back in the near future!!

Warm Regards,
Aonang Cliff Beach Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed December 21, 2013

Choosing this resort has been one of the best choices we made during our trip (8 Dec to 11 Dec 2013). Warm welcome by staff and we even got free upgrade to their deluxe room. Checking in and out was a breeze.

Location: 10/10.
Few minutes walk down to the beach. Surrounded by many good restaurants. 7-eleven, ATMs, and MacDonalds are located just at the foot of the resort. Though surrounded by many shops and such, it is a quiet resort with serene surroundings. Loved the cliff view.

Cleanliness of hotel and room: 9/10.
Room 3108 was spacious and quite clean. The outdoor bathtub was awesome! The additional sofa bed is a great asset in the room. There were some uninvited creepy crawlies in the room. But what to expect as we were surrounded by nature.... Some sort of forest behind the hotel. A point down as Housekeeping should really look into the cleaning of the room cause there were plastic bags, left by the previous occupant, and dead insects behind the curtain:(

Staff: 10/10.
Very friendly and helpful. Their smiles and greetings make you feel at ease... Their front desk and concierge staff were ever ready to answer any of our questions and assist us when we needed assistance.

Spa: 9/10
Very clean environment and good massages. A point down as staff were giggling and talking loud among themselves which can be distracting.

Would I stay in this resort again? Definitely:)

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shareefah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 31, 2013
Dear Shareefah

Thank you for sharing your experience on Tripadvisor. It is with great pleasure to hear that you enjoyed your over all experience with us. Our team work hard to ensure everyone is happy and we were able to meet all you need and thank you for your kind word again. We will share among our staff and we do hope to welcome you back soon.

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kobe, Japan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

Ao Nang is notorious for lacking real quality hotels, so we asked this one travel agency our friends highly recommended to us, theyre name is Andaman travel adventures, and they booked this hotel for us. Wow, what a sweet place !


Right in the middle of the restaurants & shopping area, but totally quiet. It has this dominating location overlooking the main boulevard, looking out over the ocean, about 400 metres away.


The swimming pool overlooks these gigantic limestone mountains that this region is famous for. Impressive !


All the staff were so friendly and keen to assist.


One thing that could be useful for other travelers : our travel agent insisted we went for a more expensive roomtype ( I think the name was deluxe oceanview ) which I resisted at first. But they were right : had we booked the entry level roomtype we have made had streetnoise at night – not sure about that.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yoichi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 19, 2013
Dear Yoichi O

Hello from Aonang Cliff Beach Resort.

Thank you for taking your time to review our hotel. We are glad to hear that you had a nice stay with us and enjoying our location , the pool and the amazing view of the cliff. We look forward to welcoming you again in the near future !!

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
2 reviews
3 of 5 bubbles Reviewed December 16, 2013

We spent the last 2 days of our 2 week Thailand trip at this resort. We had a very nice room with a super view, the hotel is nice, the stuff friendly. We had cocktails and dinner at the hotel. That night, though, my husband and I both got very very sick. Can't say it is from the drinks or the food in the hotel or from something we ate or drank earlier that day. (I have to note, though, that the 2 curries we ordered had rancid coconut milk in them and we could not eat them). The next day we stayed in our darkened room. The hotel called and offered a trip to the doctor, that was very nice. We were too dizzy to get up, so in the evening I ordered 2 slices of toast and some fruit from room service. We waited nearly an hour.
The next morning, when we checked out, the reception was fretting over a drinking glass, that the cleanup lady could not find in our room. We wouldn't steal a glass.
Over all I would recommend the hotel, just beware of the curries and don't bug them with room service!

Room Tip: Pick a room with a view of the ocean and the cliffs!
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Helga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 19, 2013
Dear Helga D

Thank you for sharing your experience on Tripadvisor. We are regret to read that our team could not serve you with the best service. Please accept our apologize about the situation regarding the food and room service, we have noted your comment to F&B manager so that we can make the improvement and follow up on this to make sure that this problems do not occur again.

In regard to your comment about the situation when you checked out, We would like to say sorry if this situation made you feel terrible, because the receptionist need to follow their procedures.Not intended to disparage you. We do hope you can accept our apologize and we will work more training our staff.

Thank again for your review. We hope to welcome you back soon. Our sea view room with the great view be await you !!

Warm Regards,
Aonang Cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
5 of 5 bubbles Reviewed December 16, 2013

My friend and I stayed at ocean view room type.we appreciate with hotel's service,room style and warm welcome staff who support us all trip like a family.
Due to both of us injured from motorcycle's accident then we have to stay at hotel for whole day but we feel relaxation from staffs and they do their best for comforted us with their mind and kindness.
Thanks your guys front,room service , restaurant's staff and drivers for make this wonderful time while mew stayed at your place .
Thanks again I promise that I will be stayed at this hotel again when we visit krabi <3<3

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kesuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aonangcliffbeach, Guest Relations Manager at Aonang Cliff Beach Resort, responded to this review, December 17, 2013
Dear kesuki

Hello from Aonang cliff beach resort !!

We all hope by now you will be recovered. We are glad to here that our staff team providing you with the best service. friendliness service is well received and lovely to know that you had a great time with us even if you were in an accident during your stay.Thank you for your kind word and we will be share your comment to our staff team !!

We look forward to welcoming you back again. Please, stay in touch and do not hesitate to contact us when your next trip.Get well soon !!

Warm Regards,
Aonang cliff Beach Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aonang Cliff Beach Resort

Property: Aonang Cliff Beach Resort
Address: 328, Moo 2, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Ao Nang
#6 Luxury Hotel in Ao Nang
#7 Family Hotel in Ao Nang
#7 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aonang Cliff Beach Resort 4*
Number of rooms: 97
Official Description (provided by the hotel):
Aonang Cliff Beach Resort is Krabi's 4 star boutique resort with spectacular views of the cliff and Andaman Sea. Located in the center of Aonang, with easy access to the beach, shopping, Dining and night life. 97 Newly refurbished, spacious guest rooms offer comfortable accommodation in Superior , Deluxe and Ocean View categories. The Ocean wing features sunset balcony for romantics and honeymooners. The resort offers a unique Thai restaurant and a boulevard cafe in Aonang's most versatile and lively shopping plaza. Around the resort pool you will find a Bar & Bistro, wellness center complete with Thai Spa, Gym, Muay Thai, Yoga and Tai Chi classes. Social and business events are celebrated in style for up to 180 guests in the new event center and on the Cliff Panorama Terrace. Coupled with grace of our Thai service memories are made of this. ... more   less 
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Also Known As:
Aonang Cliff Beach Hotel Ao Nang
Aonang Cliff Beach Resort Krabi/Ao Nang

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