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“Grubby and disappointing hotel.”

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Red Ginger Chic Resort
Ranked #7 of 142 Specialty Lodging in Ao Nang
Reviewed March 2, 2013

Our hopes had been high for our stay in January 2013 at the Red Ginger Chic Resort.This was due to good reviews, the fact we had paid more for this hotel than most of the other hotels we had stayed in throughout our three and a half week stay in Thailand and also because it was advertised as being 4* . We had been staying in 2 and 3 star accommodation previously, which in my opinion, were all of a much higher standard. First impressions had been extremely good, the welcoming staff were absolutely lovely and provided us with cool flannels and a small glass of fruit smoothie. Unfortunately, that is mostly where the positives of our stay were to be experienced!


This hotel had the potential to be lovely but our stay was ruined by the dirty and uncared for rooms. As soon as we walked in to our accommodation you could tell it was grimy without even looking too closely, there were old finger marks on all the dark, chipped, wood furniture, patio doors and walls. There was dust on many surfaces and more surprisingly on vertical surfaces such as the mirror and tall headboard above the bed- which surely indicates lack of cleaning for at least months. Worse still, there were crumbs on the day bed and dried food smeared on the cushions. The immitation birdcage bedside lamps were completely encrusted with dust and the downstairs day bed lamps were stained with dirt and mildew. The toilet and shower were clean but the glass shelves were dusty, particularly in the corners. Thankfully the bed linen was clean and this was the only reason we managed to bring ourselves to stay in this hotel for the three nights that we had prepaid for. After the first night my husband complained and a disgruntled female supervisor (with no apology) showed us to another room that was only marginally cleaner. Unfortunately in that room the toilet cistern was faulty and running water could be heard continuously.


Yes we should have complained again but we didn't want to have our last few days in Thailand ruined, so decided to just get on with it, after-all the other hotels we had stayed in had been lovely. (See my other reviews).


The only positives about this hotel were that it had a good restaurant and it was situated in a quiet road but was still quite close to the shops, restaurants and beaches.


I have written a number of reviews for Tripadvisor and am very reluctant to write a negative review (my first), as it can have serious repercussions for the hotel concerned but I also think it is most important to give an accurate description for future customers/tourists to be guided by. I intend to attach photos of this hotel to add credence to my review.

  • Stayed: January 2013, traveled as a couple
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2  Thank artyjaykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 - 406 of 720 reviews

Reviewed February 26, 2013

Ao Nang really is a fantastic place to stay. It's got plenty of restaurants, bars and stalls but never feels over touristy. You can get a cheap ride to Krabi night market to and loads of reasonably priced trips to islands, kayaking etc. This hotel is very nice. We got upgraded to a club room as all the superior rooms were gone. the view on balcony was really poor but the nicer room was worth it. the pool is really nice, never too crowded and cute pool bar with reasonable food and drinks(recommend the Krabi drink...). Breakfast is fine and the service is very good. Free bikes too...

Wonderful big beds for a romantic stay too......

We spent 5 nights there and it flew by so you cant say fairer than that...

Room Tip: Try and get a room overlooking pool....
  • Stayed: February 2013, traveled as a couple
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Thank LondonFet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

Lives up to the modern and chic label. Spacious and thoughtfully decorated rooms and excellent service. Particularly liked the cute and comfy bath robes and the token reward system for not changing bath towels and linen unnecessarily!

  • Stayed: February 2013
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1  Thank Missdeebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

We stayed here for 2 weeks in a superior room overlooking the pool. The hotel is located 2 minutes from the beach - although the beach area closest to the hotel is not great - you need to walk along a bit. The service at the hotel was excellent, as was the food, and the swimming pool is great.

Room Tip: Get a superior room, overlooking the pool, on a higher floor
  • Stayed: January 2013, traveled as a couple
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1  Thank DOldroyd99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

Travelled with 2 older kids. We were warmly welcomed by Kesiree Kanghair (Nong) at front desk great
professional service so thankyou. We inniatially booked 2 inter-connecting rooms which were FULL, so we
were kindly upgraded to their "1 ONLY" 2 bdr suite with a seperate living room which added to our
positive experience. The rooms are funky Asian Style with bright colours, with 3 flat screen TV'S & 2 DVD
players so kids could watch their own movies. The location is great a 7 minute walk to all the scrumptuos
HALAL Street vendours, local restaurants & Sreet clothing shopping. The Ao Nang area is sooo chilled out,
very laid back which we all liked, much better than noisy over-priced Phuket & Koh Samui. Overall a great
boutique experience for the price we paid through Agoda's special. Breakfast was fine the staff extremely
efficient & polite. The only downfall is that the BEDS mattress's were rock hard Thai style which took a
while to adjust to. There are tour companies everywhere so dont forget to do the island tours, lunch at
Railey beach next door to the Indian restaurant behind the main strip & find out LOCAL MARKET times
which is a must, the Thai food was outstanding....

  • Stayed: January 2013, traveled with family
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1  Thank djfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

We have stayed in this nice hotel several times in different type of rooms, they are all nice and clean. The staff are really wounderful, so nice and helpful.
The breakfast is very nice, it is very fresh and clean and a lot of choice.
The location is perfect, it is close to everything and the area around the hotel is very quiet, late evenings and night.
A special thanks to Rattiya and Sittipong in the restaurant and Nittiaya in the front desk, you are best!

Room Tip: Rooms with pool wiev is the best
  • Stayed: January 2013, traveled as a couple
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1  Thank LenaLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

Overall, A nice experience at the Red Ginger Chic Resort.
I will start with my only complaint. On arrival, I was greeted with a cold towel and tasty drink. I was told I was "upgraded" to a pool room. I mentioned that it was very important to have a room in a quiet area both when I made my reservation and when I arrived. They put me in room 111. It is the room closest and right next to the lobby, the lobby bar, the pool, the pool bar, and the restaurant. It is by far the noisiest room. When you're in a pool suite, you get the opportunity to hear screaming children. The hotel's guests are mostly European, and it seems to me that there is a certain status for Europeans to having the loudest screaming kid. I think it's encouraged..So beware of a pool suite if you like quiet and definitely stear clear of room 111.
Ok, I feel better now.
Other than the noise, the room was great. Upscale, nice big bed, water, umbrellas, beach mats, slippers, and you're own patio and private pool. It was nice to take a dip when it was quiet after the pool closed.
The staff were all very nice..Their English was adequate usually.
I also enjoyed the breakfast buffet every morning.
The beach is about 5 minutes away, but it's not one of those beautiful Caribbean beaches I'm used to. Do walk down to the end of the beach and try the Monkey Trail if you're not afraid of Monkeys. It takes you to another beautiful beach. Also, if you don't want them to be aggressive, keep your food, hat, glasses, phone, etc, in your bag. The real beauty is about 15 minutes away by longtail boat. Railey and Phra Nang Beach. The Boat goes to Railey and then you can walk to Phra Nang.Definitely spend some time there. Lots of Monkeys there too.
Please let me know if you have any questions or if you're European and want to yell at me.

Room Tip: Not room 111.
  • Stayed: January 2013, traveled solo
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3  Thank BeachBri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Ginger Chic Resort

Address: 168 Moo 3 T. Ao Nang a. Maung | Krabi, Thailand, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 142 Specialty Lodging in Ao Nang
Price Range: $29 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Red Ginger Chic Resort 4*
Number of rooms: 63
Official Description (provided by the hotel):
Like a tropical flower in bloom, Red Ginger Chic Resort is an inspiration for the senses. Red hot in stylish modernity and conveniences balanced with a cool chic ambience, the perfect holiday abode offering magnificent of views of Nopparat Thana Nation Park. With only 63 rooms and one restaurant serving international and Thai cuisines, this beautiful resort has a very exclusive and personal feel. There is a freshwater pool and pool bar plus alfresco fitness facility, while the beach is but a short stroll away.Red Ginger is located 200 metre from the center of Ao Nang Beach, in Krabi province, southern part of Thailand – (821 kilometers from Bangkok and 155 kilometers east of Phuket). The property is excellently located in the middle of Ao Nang and Nopparat Thara beach. It is a paradise for those who love snorkeling, scuba diving, ocean kayaking or even rock climbing. ... more   less 
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Also Known As:
Red Ginger Chic Hotel Ao Nang
Red Ginger Chic Resort Krabi/Ao Nang

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