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“Most friendly and comfortable hotel and restaurant in Suffolk”
Review of The Crown & Castle

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The Crown & Castle
Ranked #1 of 1 Hotels in Orford
Certificate of Excellence
Lisbon, Portugal
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Most friendly and comfortable hotel and restaurant in Suffolk”
Reviewed May 12, 2014

I have spent the last week staying at the Crown and Castle Hotel in Orford, Suffolk. UK .
It is a truly special place, and possibly the quietest retreat for a relaxing break or for calming
down after a hard working job in the region.
The food is beyond excellent,each day served with enormous kindness and grace by all members of the team. The rooms are truly super clean, comfortable and quiet.
There is a sense of peace about the place. All staff will do anything to make one feel at home,
and I will come back with great pleasure at the earliest opportunity. This hotel deserves every
plaudit in the book. Thank you so much.

Room Tip: The rooms facing the garden and the Castle are quietest. beautiful sunsets from your window, and pe...
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  • Stayed May 2014, traveled on business
    • Value
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Helpful?
Thank 566DRB566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 26, 2014
For some reason my original reply went missing (Trip does have glitches) so may I just reiterate how grateful we are for your very kind comments. We are delighted that you enjoyed so many aspects of the hotel, from the 'excellent' food to the 'super' rooms. And, yes, there is a marvellously peaceful aura about Orford – it's a lovely village. Thank you again for taking the time to post your very nice review and we hope to welcome you back soon.
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797 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • English first
  • German first
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English first
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2014

We love Orford, its peace and tranquillity, delicious food, but most of all the amazing staff at the C&C. Nothing was too much effort and all with a (genuine) smile. We have stayed in a lot of hotels and this was simply the best team we have seen.

Room Tip: Garden rooms are quirky (from the outside) but charming inside and super comfortable beds
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  • Stayed May 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
Yes, our staff are amazing – thank you so much for pointing it out! We are really pleased you love Orford (a truly wonderful village) but even more delighted that you enjoyed the ambience at the C&C. Thank you, too, for your generous description of the Garden rooms. 'Quirky' is one way to describe the exteriors but another might be 'unpromising.' However, as you also point out, they are perfect nice inside and the beds are very comfortable. Thank you again for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 12, 2014

I'm not sure how the team at the Crown & Castle manage to provide such a high level of care and thoughtfulness every time we visit but they do, perhaps it's something in the water?

Tim Sunderland and the team have the uncanny knack of knowing just what you want a few seconds before you do yourself and that makes for the perfect stay.

Add to this the wonderful cooking in the Trinity restaurant which uses as much locally sourced food as possible, the brilliant winelist and one of the prettiest villages in Engalnd and you have yourself the perfect weekend.

Room Tip: We always stay in the garden rooms, which are simple, perfectly appointed and extremel comfortable.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TimHooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
We are so pleased you enjoyed your latest stay and thank you, not just for this very nice review, but for being such loyal guests. I don't think the 'high level of care and thoughtfulness' is anything to do with the water (Suffolk water is hard and horrible, which is why we filter it for drinking) but very much to do with Tim's personal and professional standards. Thank you very much for taking the time to post your review - it is much appreciated.
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London, United Kingdom
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 11, 2014

We stayed here for 4 nights with our four-legged friend and thoroughly enjoyed it. Beautiful building and location, relaxed atmosphere, stylish decor, very comfy beds, gorgeous garden, superb food, fantastic staff and lovely service. The needs of both doggy and non-doggy people are well and truly accommodated. Ideal. We will definitely recommend and return!

Room Tip: Staff will advise according to your needs - we were offered a dog-friendly garden room which suited...
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
Thank eskimokiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
Short and sweet but with such a splendid array of positive adjectives – beautiful, relaxed, stylish, comfy, gorgeous, superb, fantastic and lovely – we are certainly not going to complain! Thank you so much for posting this lovely review. We really appreciate it and we hope to welcome you and Chloe back soon.
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Wetherby, United Kingdom
Level 6 Contributor
199 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 9, 2014

We enjoyed a super long weekend break over Bank Holiday weekend. From the moment we arrived (after a torrid 9 hour journey, due to road closures), when we were warmly greeted & immediately offered a G&T to de stress to the time we left in wonderful sunshine on the Monday, we treated to excellent customer service, superb food & the most welcoming hospitality. Our room (room 1) offered superb view over Orford Ness & the North Sea through magnificent large windows, everything was well equipped, and the bathroom had probably the best drenching shower I have ever had the pleasure of enjoying. Nothing ever appeared too much trouble for any of the staff & the attention to detail was masterly, it is difficult to mention all the superlatives, but if you want to enjoy a comfortable stay, with excellent food, great hospitality, and where you feel genuinely welcomed we couldn't recommend The Crown & Castle high enough - Do yourselves a favour & enjoy the experience. Ruth, Tim & David, you have a wonderful business here aided by some fantastic staff - Thank you for making our stay so memorable, I hope our next journey down will be quicker & it cant come soon enough

Room Tip: Room 1 has a superb view & excellent bathroom - We thought the best room in the hotel (but obvio...
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  • Stayed May 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
Thank you very much for your detailed report - it's really helpful for guests wondering whether to book to read about the little bits and pieces that can make or break a stay. We are really pleased you enjoyed the service, food, shower and general hospitality. It is what we are here for but it's always a lot easier to look after nice people! We look forward to welcoming you back in the near future and thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 8, 2014

I had researched a venue which catered for dogs, and to double up as a birthday treat for my wife. The Crown & Castle came up trumps. We had a two night stay and had booked well in advance to be able to have the 'doggy' table at supper. This is such a clever use of space and location - it is separated from the main restaurant so that your dog doesn't wander or prove a trip hazard. It is also very intimate as a table for two. The food, breakfast and dinners, are superb - local ingredients sourced wherever possible. The wines are first class - I know what I like in respect of white wine and the Crown & Castle does not disappoint in its selection. The staff are very attentive and all 'dog' fans - nothing is too much trouble for them. The cabins (catering for dogs) at the back of the grounds are excellent, really well thought out and extremely comfortable. The little touches in terms of biscuits for both us and our dog were superb. The key to success here is attention to detail - Ruth (and the team) thoroughly deserve their 'top' reputation. Thank you again.

Room Tip: If you take your dog, and he/she is calm enough to take in the restaurant, then you need to book the...
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  • Stayed March 2014, traveled as a couple
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Helpful?
Thank Oscarcat158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
Gosh, what a wonderful heading. We are so pleased that your dog and your wife (you notice the order!) both enjoyed their stay. Thank you very much for all the compliments about the food, wine, staff and garden rooms. We do try to consider every detail but will undoubtedly overlook something from time to time. Thankfully that doesn't see to have occurred during your stay. We hope to see you again in the near future.
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Cambridge, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 7, 2014

Stayed just the one night and everything was first class, given a room upgrade as hotel not full midweek. Nothing was too much trouble and the food and service was excellent. Will be returning for a longer stay soon I hope. Lovely setting in a very nice friendly village. Shan't be visiting Burnham Market anymore!

Room Tip: Room number 3 has great view into the village square. Good size too
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nomiseoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Props3, Owner at The Crown & Castle, responded to this review, May 19, 2014
Thank you so much for your lovely review. We really appreciate your very kind comments, especially that you prefer Orford to Burnham Market! So do we - much, much quieter even in the holidays. Thank you, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crown & Castle

Property: The Crown & Castle
Address: Market Hill, Orford IP12 2LJ, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Orford
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Orford
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Crown & Castle 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Crown & Castle Hotel Orford
The Crown And Castle
Crown Castle Woodbridge
The Crown & Castle Orford, Suffolk

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