I have stayed at this hotel for a couple of nights before transferring to another hotel. The building is new and construction on some parts of the hotel is on going. New furniture and spacious but not really polished. Rooms are dusty and bed sheets are dirty. I have to request to change my sheets. I was transferred to another bigger room on my 2nd day as the first room power box short circuited, but the phone and kettle was not functioning in the new room. I just let it go as this was not important to me. It just seems that you have to really check all the appliance in the room otherwise you will be constantly disturbed by the staff that will fix what ever is broken in the room. Also, the staff has to be trained more as they are not very cautious with clients needs.
Yes it is true, the disco finishes at 5am. It didnt bother me at all but if your a light sleeper you have to avoid this hotel.
I tried room service for dinner but most of the dishes i want on the menu was not available. they only had grilled chicken. depressing.
What bothered me the most is, when a hotel staff keeps calling my mobile and sending me messages (had to use my mobile to call FO as phone in room is not working) and heard a knock on my door at 12am. it scared me very much. I wrote a complaint to the hotel. But don't know if that's even being handled by someone as i have received a reply at all. might have already been deleted.
Be cautious everyone.
- Official Description (provided by the hotel):
- We have standard rooms, deluxe rooms & Deluxe Family Rooms ... more less
- Reservation Options:
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- Also Known As:
- Hotel Cockpit Sri Lanka/Katunayake