I stayed for two nights in their budget hotel named TJ Lodge and took up their value for money 3 Days 2 Nights Package. It included a comfortable king size bed with attached shower, 2 Indian style breakfasts, a Chinese hotpot steamboat and a Gunung Brinchang Tour. The food was eaten elsewhere as they do not have a restaurant or cafe of their own.
The particular room that I stayed in, was directly facing an outdoor food court that blared obscenely loud music until about 1 in the morning. It was extremely hard to get a decent night's sleep and I had to ask for a room transfer to one of the uncompleted rooms on the second floor. After airing my utmost displeasure, I was given one of the uncompleted rooms on the second floor to sleep in, momentarily for the night. The noise problem was a lot more better on the second night and I thankfully managed to get a good sleep. As all the rooms do face a side road, the murmuring sounds of car engines will be a constant bother to some. If you want a place to stay that is quiet and one with nature, this is definitely not the place for you.
The tours staff are extremely friendly, knowledgeable and courteous. As Cameron tours are their main area of revenue and focus, do not expect to be given excellent service in the hospitality department. They do a great job in the tours department as that is their forte. Housekeeping is non existent so if you do require impeccable room service and cleanliness is high on your list, this is not the place for you. It will be very suitable for independent and rugged travellers, who do expect a whole lot when it comes to these things.
It does seem that TJ Lodge, their budget stay hostel has been rather neglected and rundown. This however seems to be improving as 3 brand new rooms with classical contemporary furniture and attached showers have been comfortably and tastefully refurbished in art noveau style. Many Thanks indeed to Mr Wan, Ahmad and Guna for a most comfortable and inviting stay. I will certainly be back to the Highlands in future and will stay in one of TJ Lodge's very comfortable brand new rooms.
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