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“excellent hotel”
Review of Hotel De' La Ferns

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Hotel De' La Ferns
Ranked #3 of 12 Hotels in Tanah Rata
Den Bosch, The Netherlands
Level 5 Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“excellent hotel”
Reviewed July 19, 2013

We stayed in this hotel for three nights with our two daughters (13 years of age) in July 2013 while enjoying our vacation in Malaysia. The hotel is situated close to the centre of Tanah Rata, in the centre of Cameron Highlands. The staff is very kind and helpful.

We stayed in a family room apartment. The rooms are very well equipped and have air conditioning. Everything was clean. There was a safety deposit box. A free WIFI connection is available, but the quality is poor according to European standards.

In respect to the safety: There are fire detectors in the room or hall and escape routes are clearly indicated. In summary: If you would like to stay in a affordable hotel in Cameron Highlands this place might be what you are looking for. It’s good value for money.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eugene_v_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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513 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
Level 6 Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 18, 2013

Stayed for 3D2N , we have smooth check in . Booked family room , they only allowed 4 adults and extra 1 person , they charged RM50 per head without extra bed . But it is ok since the room is spacious with 2 queen beds . The location is very good , near the road , store and the famous steamboat restaurant . There are a lot of parking spaces available too. Just a walking distant , you can have a nice photoshot at the famous , Smoke house . The view of the green garden and hill from the hotel was very nice . Recommended if you want to know the great things to do in Cameron Highlands , please asked the helpful receptionists .

Room Tip: Highest floor always give good view
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wazaruha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang, Pulau Pinang, Malaysia
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2013

It is located up hill at Tanah Rata, with room of mountain and golf views. Got myself a deluxe room with king-sized bed for 2 nights. Everything in the room is good except the noise from the main road in front of the hotel made sleeping a bit harder at night. I had to close all windows on the 2nd night to have a good sleep. Breakfast choices are limited but delicious. Staff's performance awesome.

Room Tip: Request from the receptionist to provide room with golf and mountain view and further away from main...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HanCHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
127 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 16, 2013

We got a cheap deal on in where we got 3 nights in a quad room for ($300). The hotel is in a good location but the rooms are basic, the bath facilities dated and no common areas. The staff on the first day had difficulty with English but this improved on day 2. Breakfast was adequate for the price we paid and style of hotel.

We where fortunate that we used it as a base to do day trips. If you where rained in or wanted to utilise the plae to relax I think you may be disapointed.

Room Tip: Get a room on he 4th floor overlooking the valley not the road
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 16, 2013 via mobile

In my quest for perfection in Cameron, went for De LA Ferns, after reviewing the recent reviews on TA. Check in was OK, requested high floor king on the opposite side from the road, with balcony. Although they could not provide, still got a nice mid level king, on the road side. The room wasgood, with firm king bed, but on southeast side, facing the road. A Lil noisy during busy hours. Not so bad at night. Big bath tub too. Front desk was helpful to arrange a second chair for the balcony. Room has kettle / cups, and mini fridge. Few odd channels on TV, so don't rely on it for decent entertainment. I brought mini DVD player, connected to hotel TV, so we had good TV.
After many visits to Cameron, we elected not to take the breakfast package. As it was the start of Ramadan, we did not try try the hotel restaurant, electing to eat at the various choices in Tana Rata. No comments will be made on the hotel food.
Not so good: the front desk staff, although diligent in their job, seem to have a dour disposition. Even a request to have my room cleaned met with unneeded resistance, before agreement to comply. Maybe not their fault, just not trained on customer relations.
Thete you have it, a decent hotel , with ordinary service. Perhaps the nice looking restaurant can bring my rating level up higher next time.
Yea, I'd stay there again.
Tip: Book via internet early to get a nice high floor, golf course facing room. Not much fun, having a nice balcony..... On a room facing the road.


  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DirtyErn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 9, 2013 via mobile

The check in to the hotel was smooth as I already paid online. The check out was fast too. Got the triple room for 3 adults. Was surprise to find out that the room was big. Had 2 sides of large windows to see the hill side! The bathroom had a tub. The buffet breakfast had a variety of local dishes. Only negative was that you had to pay extra if you wanted an omelette. Which I felt they should have given for free. Overall, the hotel is in a quiet and peaceful part of tanah rata Cameron highlands... It's a good value for travels

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdineshp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 26, 2013

Positives:
1) The hotel exterior and interior are nice.
2) Stayed in Family Suite and quite big enough to accommodate family of 6.
3) Breakfast is decent.
4) Room service and front desk are nice people.
5) Enough parking space.
6) Accept credit card payment with no processing fees.
7) Restaurant location is good and nice seating.

Negatives/Need Improvements:
1) Road side rooms are always noisy with vehicle traffic...nights are horrible, if you are not used to such sounds.
2) No fans or aircon inside, if had...you could close the windows and sleep.
3) Alcohol not served in the restaurant.

Room Tip: Choose rooms on the valley side or behind...not facing the road.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mittanath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel De' La Ferns

Property: Hotel De' La Ferns
Address: Batu 39, Jalan Besar, Tanah Rata 39000, Malaysia
Location: Malaysia > Pahang > Cameron Highlands > Tanah Rata
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #3 of 12 Hotels in Tanah Rata
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel De' La Ferns 3*
Number of rooms: 75
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Also Known As:
Hotel De' La Ferns Cameron Highlands/Tanah Rata

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