We were recommended to this hotel by a friend for a great place to stay for a shopping trip planned at Bicester Village. From a positive note the arrival was dealt with very professionally and we were made to feel most welcome. We had upgraded to an Executive room and were informed this was the best room. It was very large, nicely furnished and very clean with lots of lighting. We had quoted a code when we booked the room which entitled us to a free bottle of Prosecco, a plus if you booked direct; unfortunately this did not appear in the room, however it was not until on the way home that we remembered it should have been there (I am sure they would have fixed straight away if we had of notified them whilst we were there) but a shame they had overlooked. We ate in the restaurant in the evening and they were very accommodating for Saturday night in creating two extra places at the table for our friends who wished to join us.. The food was ok but the service not great which posed a few frustrations. The main downside, however was the noise from the restaurant at the end of the evening. We were trying to get to sleep and it was rather noisy with people leaving then after the restaurant was closed there was rather a lot of scraping of chairs (not sure if this is when the cleaning was taking place). Unfortunately this was just too noisy for us and has put us off staying again; I am sure it is a lot quieter during the week. The Tea and Coffee tray in the room is well catered for all tastes, and toiletries provided in the bathroom (no shower cap though). Whilst I appreciate the staff have no control over people being noisy when leaving the establishment the remainder of the noises could have been avoided. Based on other hotels we have stayed in we did feel this was slightly over priced.
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- Also Known As:
- The Bell At Hampton Poyle Hotel Kidlington
- The Bell At Hampton Poyle Kidlington, Oxfordshire