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RSanda
La Coruna, Spain
Ibis style Cengkareng
5.0 of 5 bubblesReviewed Aug 14, 2019
A perfect transit hotel to stay in Jakarta, near from the airport with free shuttle bus from and to the airport. The room is clean and confort provided with a baby cod as requested. There is a swimming pool. Breakfast was tasty with the choices of local and western food. The staff are nice and helpful. Definitely will stay here again whenever I come back to Jakarta.
Date of stay: August 2019Trip type: Traveled with family
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Reviewed August 12, 2019 via mobile

Really nice hotel - well decorated, spacious room with lots of amenities. It had everything you could possibly need and more, and everything feels new and clean. The pool was fun (very shallow though!) and it was lovely to have chairs to chill out and relax on around the pool. The breakfast buffet was expansive and you could have a huge variety of Asian foods, with some Western available. The hotel-airport shuttle was well organised and easy to catch, perfectly on time.

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank JessieAnne92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded August 15, 2019

Dear JessieAnne92,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Yoesi B Taruna
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2019

Very good value, convenient to airport, a free shuttle provided.
The upgraded room with comfortable air conditioning provided a small desk area.
Buffet breakfast more then adequate
Very pleasant and helpful staff

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Babu_of_Kili
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded August 15, 2019

Dear Babu_of_Kili,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Yoesi B Taruna
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2019 via mobile

I would consider this hotel is the good choice for transit , especially to catch the flight in next morning. There are several points to consider 1) Free shuttle bus even you come late or leave early morning 2) Good choice of dinner at hotel if you don’t have much time 3) Early morning breakfast start 2am 4) Clean and standard room. Staffs are friendly for tourists.

Date of stay: May 2019
1  Thank FoodTraveler_Huang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded August 15, 2019

Dear FoodTraveler_Huang,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Yoesi B Taruna
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2019 via mobile

The room was modern, clean and quiet. The staff was very helpful. The breakfast (included in the room price) was a buffet with a fairly large choice of indonesian and western items. We were able to leave our bags at the reception desk and explore the city before our evening flight. The hotel offers a free shuttle to the airport once per hour. The only drawback is that there is no walking access to public transportation. Upon arrival at the airport, to get to Ibis styles we took a Bluebird taxi and the meter showed 30K IDR (we paid a bit more because the driver seemed unhappy with having a short route).

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank JackGat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded August 15, 2019

Dear JackGat,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Yoesi B Taruna
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2019 via mobile

Cons—
1. No shuttle service from midnight to 3am. I had to book a grab car for 77,000 IDR.
2. There’s nothing around this hotel but construction sites. Literally nothing!
3. I could hear people talking from the other rooms. Don’t come here if you’re sound-sensitive.
4. The sheets felt scratchy and itchy, seems like they don’t change them that often.
5. Poor breakfast selection, and most of the food look stale and dry.
6. No currency exchange. I was advised to WALK to Swiss Belhotel but given the construction around, I thought it was a bad idea. I’m glad I didn’t take their advice and booked a grab car instead!

Only pro would be the quick check-in/check-out process.

Date of stay: July 2019
Trip type: Traveled on business
2  Thank 199trip
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded July 21, 2019

Dear 199trip,

Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Yoesi B Taruna
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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