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W6055JC_
V.GOOD
5.0 of 5 bubblesReviewed Jun 18, 2019
The hotel is good and near feom airport ..
Because og this will be ok ...
One thing only not good
THE AC. IN THE HOTEL ...
The staaf is v.good
Special receptions DESK ...
MR.FABIAN
ADI. THEY ARE ALL SMILING .... ALL THE TIME ...
MY REGARD FOR THEM.
Date of stay: June 2019Trip type: Traveled on business
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Reviewed June 16, 2019

I had some experience during the stay. The staff is friendly, room was clean, facilities are good. Located in very nice area, just few stations from airport. but dont worry as the hotel has a complimentary shuttle service to the station
The breakfast was a lot of variety, some local food was tasty, the staff in restaurant was polite and cheerful, i really enjoy the breakfast in their restaurant, excellent service from the staff.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank Anglaras
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded June 19, 2019

Dear Anglaras,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,


Yoesi B. TARUNA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2019 via mobile

I have flight in early morning, i check some restaurant around airport still not open yet, i decide to back and visit ibis styles restaurant only for breakfast,
Good service and tasty local food we had so far in jakarta, price is very reasonable.
Staff are very helpful, very nice service especially adien and arya.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank Davidafgani89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded June 19, 2019

Dear Davidafgani89,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,


Yoesi B. TARUNA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2019

The service is good, free shuttle available, and breakfast ready start from 3am. I got a free upgrade to deluxe room, but too bad the air conditioning is not working even been set to lowest temperature. Suggest to ensure the airconditioning condition in each room.

Date of stay: June 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Connector55629542865
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded June 19, 2019

Dear Connector55629542865,

Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely Yours,

Yoesi B. TARUNA
General Manager

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Reviewed June 8, 2019 via mobile

We stayed a night for a layover while waiting our flight to Central Java. The shuttle bus was a phone call away when we arrived at the airport.

All the staff members at the hotel treated us with a big smile and went the extra mile to help me with getting one of my fav Indonesian delight: martabak!!!

Terima kasih!!

Date of stay: June 2019
Trip type: Traveled with family
1  Thank R4dium
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded June 23, 2019

Dear R4dium,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Yoesi B Taruna
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2019

Hotel very well managed, friendly staff with always a smile on their face, kudos to the reception team, all others service are doing the extra miles to satisfy you. Security guards vey efficient.
Hotel to be recommended to all travelers, complementary shittle service between the hotel and airport.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Changi777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoesi T, General Manager at Ibis Styles Jakarta Airport, responded to this reviewResponded June 9, 2019

Dear Changi777,

We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,


Yoesi B. TARUNA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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