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“GREAT!”

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Atria Residences Gading Serpong
Ranked #2 of 51 Hotels in Tangerang
Certificate of Excellence
Jakarta
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“GREAT!”
Reviewed June 2, 2013

Newly built hotel with a Big Room size because of the apartment syle hotel, and the high floor of building is residential. The room itself has a separated Living/Guest Room and Bedroom. Very cold aircon at both room. Clean and nice furniture. Quiet and comfy room. But the wall is quite thin, somehow you can hear the sound from room beside you.

Good tv channel but small size and Unique swivel TV mount. Complete toiletries with bath tub. The toilet is quiet dark, and not really clean as expected from a 4-5 star hotel.

The mall is just across the street. Pool is big enough too bad it looks old maybe lack of maintenance? The gym center is so-so. But they provide you a clean towel and small bathroom.

Breakfast is not bad, not much choices but it should enough. The breakfast is taken at Club/Pub so they allow guest for smoking in a separated area but still in same room.

Service Quality and Hospitality is as expected.

Room Tip: Ask higher floor and avoid pool view. Because the pool is in 2nd floor. You'll hear kids playing...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kunaskun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrarm, General Manager at Atria Residences Gading Serpong, responded to this review, June 4, 2013
Dear Kunaskun

Warmest greeting from Atria Residences Paramount Serpong!

Thank you very much for your review and we are glad to hear that you had enjoyed your stay and please rest assured that our team has done the utmost to make your stay comfortable.

Thank you also for bringing very important issues to my attention so we can use these to ensure our guests will have a better experience in the future.

Once again, thank you for staying with us and we are looking forward to welcoming you back to our hotel.

With Cordial regards,

Ainur Rofiq Mustamar
General Manager
gm@atriahotelserpong.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (18)
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  • English first
  • Indonesian first
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Additional Information about Atria Residences Gading Serpong

Property: Atria Residences Gading Serpong
Address: Jl. Boulevard Gading Serpong, CBD Gading Serpong Lot no. 5, Tangerang 15810, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 51 Hotels in Tangerang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Atria Residences Gading Serpong 4*
Number of rooms: 124
Official Description (provided by the hotel):
An exclusive full serviced residence in Tangerang area designed in luxury and modern concept to accommodate business travelers. Located in the heart of CBD Gading Serpong and minutes away from Shopping Mall Serpong and Entertainment Complex which can make your daily activities at ease in one area. For additional, Soekarno Hatta International Airport can easily be reached within 25 minutes. ... more   less 
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