We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“complete package for family”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Great Western Resort Hotel
Ranked #44 of 51 Hotels in Tangerang
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“complete package for family”
Reviewed February 6, 2013

i stayed at great western hotel on december 30th 2012 - january 2nd 2013 with my family. it was an unforgetable holiday since my family satisfied with it. i can say that its a complete destination. great hotel, great mall and great waterpark. all in one. we slept well, my kids love the waterpark. totally worth it. all the people there is very friendly, the restaurant and bar are good. overall, we love it so much and we want to spend our holiday again at great western resort hotel

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank emilly_nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dali Soebandy K, Manajer Umum at Great Western Resort Hotel, responded to this review, March 5, 2014
Dear Mr/Mrs,

Warm greetings from Great Western Resort Serpong
"The place where you meet the greatest People"

Thank you in taking time writing your personal experiences during your stay in our hotel. We are delighted to received such this review.

Please do let me know should you need further assistance in your next visit.

Again thank you

Kindest regards,

Dali Soebandy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

60 reviews from our community

Traveler rating
    24
    11
    14
    3
    8
See reviews for
20
6
1
18
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 5, 2013

i think this hotel is very generously spacious, we have a good time there, easy access, very near to the airport, and we have a good meeting there, nice meeting rooms, good for family time there, waterpark very good

Room Tip: for family take the suite 2 bedroom, with spacious area
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank satisfiedcustomer945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dali Soebandy K, Manajer Umum at Great Western Resort Hotel, responded to this review, March 5, 2014
Dear Mr/Mrs,

Warm greetings from Great Western Resort Serpong
"The place where you meet the greatest People"

Thank you in taking time writing your personal experiences during your stay in our hotel. We are delighted to received such this review.

Please do let me know should you need further assistance in your next visit.

Again thank you

Kindest regards,

Dali Soebandy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varna, Varna, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 13, 2012 via mobile

The hotel is not cheap for Indonesia. Service Is bad - they made me pay 14 days in advance. Rooms are terrible, very dirty and the whole hotel stinks. Also the restaurant is very poor. Rooms don't have LAN or Wifi Internet connection.
There is nothing to do around the hotel.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PavelDimov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dali Soebandy K, General Manager at Great Western Resort Hotel, responded to this review, March 4, 2014
Dear Mr. PavelDimov,

Warmest greeting from Great Western Resort Serpong.
"The place where you meet the greatest People"

First of all thank you for time in writing this valued feedback.
We do really understand on your concerned, We would like to inform you that the refurbishments and renovations for the rooms and hotel facilities has been done and now now we are really taking care on this small details to enhance customer expectation such Mr. Pavel as our priority guest.

In the later stage, please do let me know should you would like to book and stay back to try our great & unique personalize service. I might be contacted at gm@greatwesternrsort.com

Again thank you and very much appreciate for your kind attention and re-consideration.

Kindest regards,

Dali Soebandy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Tangerang hotels

Mumbai (Bombay), India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 4, 2012

Well, Staying here at an apartment..The Interiors are good, staff are courteous, Location is decent, Most of them are acquainted with the local language..
The Great Lounge is Peachy..with K Sunda being mediocre ..Each of them have a good Breakfeast buffet . There's also a water park that attracts a lot of school kids,

Room Tip: We are at The Apartment but Lower rooms have better Internet Connectivity!
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hafele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dali Soebandy K, General Manager at Great Western Resort Hotel, responded to this review, March 4, 2014
Dear Mr/Miss Hafele,

Warmest greeting fro Great Western Resort Serpong.
"The place where you meet the greatest People"

Thank you the opportunity to serve you as our priority customer during your stay. Kindly be informed that we have done the hotel rooms renovations and hotel facilities such as restaurant and bar. We have currently serve an International, ABF,CBF to cater the guest needs during the breakfast including room service.

We do really hope to give us another time to welcome you in our hotel.

Again thank you look forward to see you again in our hotel.

Kindest regards,

Dali Soebandy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tangerang hotels
1.6 mi away
Ara Hotel Gading Serpong
Ara Hotel Gading Serpong
#5 of 51 in Tangerang
4.0 of 5 bubbles 476 reviews
3.6 mi away
Hotel Istana Nelayan
Hotel Istana Nelayan
#27 of 51 in Tangerang
3.5 of 5 bubbles 33 reviews
1.9 mi away
Hotel Novotel Tangerang
Hotel Novotel Tangerang
#1 of 51 in Tangerang
4.0 of 5 bubbles 463 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Golden Tulip Essential Tangerang
2.4 mi away
Fame Hotel Gading Serpong
Fame Hotel Gading Serpong
#19 of 51 in Tangerang
3.5 of 5 bubbles 215 reviews
3.3 mi away
Yellow Bee Hotel
Yellow Bee Hotel
#16 of 51 in Tangerang
4.0 of 5 bubbles 41 reviews
Show Prices
Show Prices
Show Prices

Been to Great Western Resort Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Great Western Resort Hotel

Property: Great Western Resort Hotel
Address: Jl. MH Thamrin Km 2.7, Tangerang 15811, Indonesia
Location: Indonesia > Java > Banten Province > Tangerang
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 51 Hotels in Tangerang
Price Range (Based on Average Rates): $
Number of rooms: 135
Official Description (provided by the hotel):
Our hotel is ideally situated in the city's primary shopping and entertainment centre, within walking distance of a host of attractions including Water Park, the Surya Institute, and the rapidly developing Central Business District, in the south-west of Jakarta that only can be reached in 30 km with easy access to commercial area, affluent neighborhoods, and businesses. Jakarta-Merak highway benefits from major toll roads that provide connections to all destinations. While Soekarno-Hatta International Airport is only 13,4 km away. Hotel Great Western Resort Serpong Hotel & Convention Center is sure to be a hit with business and leisure visitors alike ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and TripOnline SA so you can book your Great Western Resort Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing