My husband and I were all geared up for a night of romance--away for our one and only night of the year--and we were beyond disappointed. We specifically reserved the hot tub room only to have the hot tub full of ?sewage/rust from pipes!! We called as well and were told to keep running the jets as this would clear up. We filled and emptied the tub 3 times and ran the jets continuosly but gave up at 2330 when we realized there was no hope. It was hard to salvage the romantic evening...they are hard to come by for us as we have a special needs child at home and have a difficult time finding a sitter. When we complained the next day the female manager was rude and stated she would only give us a 50% off our NEXT stay as we still got to enjoy the rest of the room!! Who said we wanted to go back there! I don't know.....they need some attitude adjustment or they will loose all there customers. I will definetly tell everyone I know just how awful our experience was.
- Also Known As:
- Country Charm Romantic Hotel Ste. Anne
- Country Charm Romantic Resort Manitoba/Ste. Anne