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“Excellent Stay at Amanvana Resort”

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Amanvana Spa Resort, Coorg
Ranked #1 of 10 Hotels in Kushalnagar
Certificate of Excellence
Mumbai
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Stay at Amanvana Resort”
Reviewed March 25, 2013

Beautiful bunglow concepts, staff is very very curteous. The resort manager guided us well & always came to us in case of any help required. The location of the Resort is also good, with major sight seeing attractions located closeby. The Resort is very well maintained. Just one scope of improvement is the food, the resort should have more vareity of food.

Room Tip: Check with the resort if they have a bit larger bunglows with a balcony.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khyats24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amanvana Spa Resort, Coorg, responded to this review, April 4, 2013
Dear Guest,

Greetings from Amanvana Eight Island Luxury Spa Resort!!!

Thank you for sharing your positive feedback with us and for choosing Amanvana during your stay in Coorg.

We are pleased to learn that your stay with us was pleasant and fulfilling.

Once again, thank you for your kind comments and we are looking forward to be your host whenever travel brings you to Coorg the next time.

Regards,

Suraj Chengappa
AGM-Operation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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724 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
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English first
Bangalore
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 15, 2013

The best place i have ever visited... i really loved the place... especially the river side.. the location is really cool.. hats off to the owner Mittu Chengappa for setting up such a nice place..

Bad Part: the food was not that great... if can please change the cook... either the food items are too salty or tasteless but few items like Akki Roti, koli pepper fry n pandi curry was really nice..

Totally it was a very good experience, value for money.. the staff were very nice and helpful from the time i entered the resort till i left the place..

Would love to visit this place in Winter..:-)

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Balaji A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2013

We visited coorg in dec 2012 and chose this resort based on its ratings on tripadvisor. This resort is located right off the highway yet maintains an exclusivity and peace .Tastefully done, lovely cottages , with little nooks where u can lie on an hammock and read ur book with the river quietly passing by in the backdrop , a nice spa where u can get nice rejuvenating massages are some of the highlights. My family loved the trek that the resort arranges every afternoon right behind its property through the forest and wading through the river. They thought this was best part of the stay

The only thing that needs improvement would be the food. One could see that the coconut chutney and pudina chutney at breakfast one day would get mixed and come as a mixed chutney the next day. The vegetarian variety could improve too. Afterall whats a vacation without good food.

Also , a lot of ppl drive down from bangalore etc, accompanied by drivers. The facilities provided to drivers leaves a lot to be desired for .The resort claims to provide free wifi. On reaching there one realises that the wifi doesnt function in the cottages . It is only available at the reception area or the restaurant.

The staff at the resort was courteous and friendly.

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank indianonthe_move
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amanvana Spa Resort, Coorg, responded to this review, March 8, 2013
Dear Guest,

Greetings from Amanvana Eight luxury Spa Resort!!!

Thank you for sharing your experience while you stayed & enjoyed your stay with us.

I have shared your feed back with our team ,we shall definitely work upon to maintain better quality food and service.

we ensure your future stay with us would be more delightful. Look forward to welcome you back at the resort, your future stay with us would be more pleasant and enjoyable.

Regards,

Suraj Chengappa
AGM-Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2013

We stayed here just one night, but left wanting to stay more. The rooms were large and well planned, tastefully furnished, bathroom was nice and romantic!
The garden was quiet and peaceful, good for a walk in the mornings. The pool was clean.

However,

- the breakfast was just average
- buffet was the only option for dinner
- the minibar was not stocked with any alcohol / beer.


Now about the Staff:

- When i called in to check for availability, the person who answered was very rude. He kept insisting that it would cost Rs 9k / night without even confirming if there was a room available for that particular night. And then instead of describing the property / type of room, he continued to remind me of the tariff numerous times. All this when i wasn't even negotiating!! He finally hung up and agreed to call me back after checking the availability.

- Once we received the confirmation, we arrived at the resort. The welcome was shocking to say the least. At the Front office, there was no smile, no welcome drink,
not even a seat offered. The whole check-in was done with us standing!! To top it all, they insisted we pay up the tariff up-front at the time of check-in itself.
It was as if they doubted if we were going to abscond in the middle of the night without paying up. It was so silly and hilarious!!

- At the time of check-in we were informed that we could check-out at 2 PM instead of 12 noon the next day, since we had arrived only late in the night.
However, i am assuming this was not passed on to the Front office lady who came in the next morning and she hounded us with numerous calls asking us to check-out at 12 noon. She was in no mood to listen to me at all. However, we ignored her and checked out at 2 PM only :-)

All said and done, we had a memorable time despite the staff going out of their way to make us feel unwelcome.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank Karthik157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosur, Karnataka, India
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2013

The resort is excellent and have many adventure games such as trekking to the eight islands in the forest of river cauvery. it is a peaceful stay in the resort. the bungalows are excellent.... and the only and big minus point of the resort is the food. the food is worst at the afternoons, only at the afternoons we used to go to shanti bites which was excellent near the resort 500 mts away towards kushalnagar..... the breakfast is some what good...but overall was excellent. Have an adventurous stay all...........................!!!!!!!!!!!!!!!!!

Room Tip: all the bungalows are good except the bungalows which are near to the restaurant which is noisy...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akash_Manoj2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 22, 2013

I took my management team to this resort. The resort is in a very nice location with nice ammenities.

There are multiple problems because of poor quality of staff.

the front desk is very poorly managed. We had to wait 2 hours for getting checked in for 7 rooms.

the checkout similarly took about 2 hours. The manager (i dont know he was manager or not) was very adamant about billing and was delaying the whole process.

The resort head was not able to influence. Even after so many problem they were discussing about charges of few water bottles for our return trip.

Overall good to visit if staff is changed.

  • Stayed February 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
4 Thank pchowhan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amanvana Spa Resort, Coorg, responded to this review, March 8, 2013
Dear Guest,

Greetings from Amanvana Eight Island Luxury Spa Resort !!

Thank you for taking the time to share your feedback through our Trip Advisor Website.

We note with regret the negative experience you have had at the front desk.

Please accept our apology. The issue has been addressed with concerned department manager and request you to treat this as an exception to our usual standards.

We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you.

Hope to welcome you back soon at Amanvana.

Regards,

Suraj Chengappa
AGM-Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellary, India
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 15, 2013

we had gone to this place with bunch of 18 pax, had used the spa facility , ms.anitha spa manager guided us well, but the food is not at all up the mark( as rated in trip advisor( 30/100) need to improve a lot.

Everything else is fine.

Room Tip: cottages next to spa
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baddinaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Amanvana Spa Resort, Coorg, responded to this review, February 22, 2013
Dear Guest,

Greetings from Amanvana Eight Island Luxury Spa Resort!!

Thank you for sharing your stay experience with us on TripAdvisor.

While we are glad that you were pleased by the conduct and professionalism of our staff members. We do regret that the quality of food was not at par with your expectations. We appreciate and welcome your feedback as it helps us make necessary changes in certain areas to enrich our guests’ experience.

We really hope that this one encounter would not put you off and we will get a chance to be your host once again in future.

Regards,

Suraj Chengappa
AGM- Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amanvana Spa Resort, Coorg

Property: Amanvana Spa Resort, Coorg
Address: No 21,Guddehosur | Coorg, Kushalnagar 571234, India (Formerly Amanvana Luxury Boutique Spa Resort)
Phone Number:
Location: India > Karnataka > Kodagu (Coorg) > Kushalnagar
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 10 Hotels in Kushalnagar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Amanvana Spa Resort, Coorg 4*
Number of rooms: 19
Official Description (provided by the hotel):
Experience Amanvana Eight Island Luxury Spa Resort in Coorg to reinforce and emphasize the beauty of returning to the essentials of life.. to reflect..to rejuvenate.. to commune and to contemplate,… You will find it all here… ... more   less 
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