This hotel has long enjoyed a good reputation. We were extremely disappointed. Was our first trip to Bahamas. We were thrilled with Harbor Island. The hotel gave a great first impression with a welcoming smile by the property's representative at the airport. He escorted us to the hotel. After a quick boat ride and even quicker taxi ride we were at the hotel. Mark, the GM warmly greeted us and made us feel right at home. Unfortunately the warm and fuzzy feelings stopped there. The room was tired. In dire need of updating. Especially the bathrooms. Several things were in need of maintenance. To the hotel's credit - maintenance was sent in immediately to rectify those items that could be fixed.
My impression of Pink Sands is that ownership is not giving able management the budget it needs to run this hotel properly. The real estate and the beach are amazing. You will not find a nicer beach without going to the S. Pacific. But the accommodations at this hotel are not acceptable for the prices they charge.
Staff is often friendly and attentive. Some more than others. But you get a sense that the locals employed here, while well-intentioned, aren't going to go the extra mile. Part of it is cultural.
The Blue Bar restaurant enjoys a killer view and wicked fast WiFi which can reach the beach. The property's chef seems capable and inspired, but doesn't have the clientele or the budget to be as creative as he wants to be. It all goes back to ownership giving the hotel the tools (and money) needed to keep the property up to date. Then they need to promote the property.
Our walk by The Dunmore Hotel down the beach had us wishing we stayed there.
The hotel's lobby is charming. The bar a great place to hang out. But the whole place seemed a little sleepy. And we were there in high season.
The neighborhood is charming and everything is walkable. You feel very safe.
Food is Expensive. Everywhere you go. But you eat very well.
NOTE: The management at the Pink Sands has stated they intend to remodel the bathrooms in the Fall of 2013. If that happens it will be a great improvement. Don't book here until that occurs, or unless prices drop in half.
Positives: Beach beach beach. Super fast - free - WiFi speeds.
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- Also Known As:
- Pink Sands Hotel Harbour Island
- Pink Sands Resort Bahamas/Harbour Island