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“Accommodating but unsafe”

Valentine's Dive Center
Certificate of Excellence
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Owner description: A PADI Dive Center offering scuba diving,dive training,snorkelling,watersports,boat charters and cruises.
Reviewed January 9, 2010

First the positives: the staff is friendly and the location is beautiful. The rest of my experience was a little shady. I enrolled in the referral course to finish my PADI certification, expecting to finish my pool work and last 4 dives since I did the book work beforehand. The first day of pool training was fine. The first dive was chaotic - 18 divers, 3 instructors, and we were not assigned buddies prior to the dive. In 10 foot swells there were divers bumping into each other all over the place, its a miracle nobody was lost. The second day of pool work was a waste - the instructor for our referral group didn't show up, so the instructor for the resort (Discover Scuba) class tried to teach both groups at the same time. Needless to say, the referral group sat around for 2 hours before we even got started, then only had an hour to complete the required pool sessions 4 and 5. The last two dives were a mix - the first one we happened across 2 dolphins and a big sea turtle, but we only dived to 30 feet instead of the 70 feet we were promised. The last dive was only in a bed of sea grass at 20 feet to finish off our PADI testing.

After all this, I was told that the "referral course" price only included the open water dives, so I had to pay an extra $200 for the pool work. The safety issue is most concerning - I think they were trying to accommodate a huge crowd of divers for the New Years week, but you've either got to be extremely organized and ready to handle these numbers, or turn people away in order to maintain safety and deliver on the training you are charging for. The bottom line is: be very careful before you sign up here, find out exactly how much it will cost ahead of time, how many people you will be diving with, and avoid it if it's high season.

2  Thank trvlrpdx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 30, 2008

Valintines Dive Center is one of the best operations that have ever been to in all of my 30 years of diving. They hit some of the best diving in the bahamas. the reefs are untouched and beautiful. And the dive at Current Cut is one of the 10 most exciting dives that you can do. Not to be missed. A most helpful staff will see to your every diving need. Don't forget your camera.

1  Thank balddiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2008

I did not stay at the resort, but not only earned my Open Water Certification through the PADI instructor, I dove with Valentine's on other occasions and on another visit to Harbour Island. To begin with I found the owner and boutique staff to be very helpful in understanding the available diving and snorkling trips. They have an uncanny understanding of the local weather and an eye to the safety of their customers. The boat captains know the waters extremely well and I felt fully confident in the're abilities to handle any situation. The Diving instructors, and I have worked with three were all very helpful and kept to the PADI limits and requirements for safety. When the weather forced us to lose out on a dive the shop went out of there way to arrange a trip for the following day as they knew our time was limited. We were told that this trip would only happen if the weather abated which it did, but the staff all did their best to ensure that we had the best possible dive experience possible. The Boutique had a wide variety of items in stock and I found the prices lower than I expected. Diving is an incredible view into another part of our planet and I was able to enjoy some incredible underwater scenes and see some amazing marine life. The Valentine's Dive Center staff, equipment, and boats all made it an easier and more pleasurable vacation.

3  Thank deshep33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2017
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Thank Val505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2017
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Thank Cruz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanic7, Owner at Valentine's Dive Center, responded to this reviewResponded March 1, 2017

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