I stayed for one night with my partner as a romantic last night in Barbados. The Atlantis is a lovely hotel and our room was absolutely beautiful. The staff, however, are rather odd even by Bajan standards.
On arrival, we were told to sit in the 'lounge' (a sofa in reception) and to remain there whilst our bags were taken to our room. After about 15 minutes, we were then allowed to see our room and given a cursory and disinterested tour. There was an Apple TV machine in the room, but no-one told us how to turn it on or use it. There were no instructions in the book in the room.
After an afternoon stroll, and having developed a hunger, we returned and asked if bar snacks were available. The answer was 'no'. No other words, just no. Again, room service appears to be unavailable, so we starved for a few hours.
Our dinner, which was very good, was quite a pleasant experience although we found that we had to get up and walk to the bar to get drinks because the waiting staff were ignoring us. Equally, no-one was interested in our paying for food so, again, we had to go inside to pay it.
The Atlantis prides itself on having something like 40 staff for only eight rooms. Be cautious - at least 50% of these are wandering around chatting at any one time and most of the remainder are incredibly terse. There are, however, one or two diamonds and the quality of staff will hopefully improve over time.
On our day of departure, we checked out (after more paper shuffling), booked a cab for later in the day and took another walk. On returning to the hotel, the lady at reception told us that we weren't allowed to sit in the 'lounge' and wait for the taxi as we weren't residents (although we had paid £300 to stay the previous night). When we eventually got her permission to sit there, the owner eventually spotted us and offered us some drinks.
All in all, great hotel, friendly owner, one or two lovely staff and a whole heap of useless and rude people standing around.
- Official Description (provided by the hotel):
- Views to die for, located on the rugged east coast of Barbados - ideal for those who wish to get away from it all - a good book - good company - small and friendly. ... more less
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- Also Known As:
- Atlantis Hotel Bathsheba
- The Atlantis Hotel Barbados/Bathsheba