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“Great night in the Tower” 4 of 5 bubbles
Review of Carberry Tower Mansion House and Estate

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Carberry Tower Mansion House and Estate
Ranked #1 of 1 Hotels in Carberry
Certificate of Excellence
Borders
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great night in the Tower”
4 of 5 bubbles Reviewed June 25, 2013

Stayed at Carberry Towers for two nights as my girlfriend and I were attending a wedding on Friday and the Scotland game on the Saturday. From checking in to checking out the whole weekend was wonderful, staff were very attentive, breakfast was great and the rooms left nothing to be desired; perhaps a touch small but not a problem. We needed a taxi to the wedding which was ordered for us while we had a drink and called for when it arrived. Some lovely short walks around the grounds after breakfast and some fantastic history surrounds the Tower. Will definitely use Carberry again in the future

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iain P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 15, 2013
Thank you for your feedback on your recent stay at Carberry Tower. We are delighted that you have enjoyed your stay with us and we look forward to welcome you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 reviews from our community

Traveler rating
    352
    132
    42
    19
    37
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
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  • English first
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English first
Belfast, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

My Daughter and I stayed at Carberry Tower as guests at a wedding there in June 2013. I have nothing but praise for the Reception staff. The rooms are nicely furnished and the tea/coffee equipment lack nothing but a small pack of biscuits. The house and grounds are spectacular and beautifully maintained. The cooked Breakfast was standard and slightly mass produced. We were delighted with our room with a view - not requested! Altogether a fantastic venue.

Room Tip: Named Room do not necessarily have extra benefits. Also use the Hotels preferred Taxi Service _ R...
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  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 383AnneS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 15, 2013
Thank you for your feedback about your recent stay with us. We are delighted that you had a memorable experience and we will also pass your kind comments to our Taxi company.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennal
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

My husband and I first stayed at Carberry last year and whilst the accommodation was lovely (we stayed in the Mary Queen of Scots Suite), every thing else was very lacking. We visited there on the 10th June this year for two evenings on our way to visit relatives in Scotland and this time we had a great stay. We stayed in the Strathmore Suite and the two evenings we tried the dining experience. The first evening (our wedding anniversary) our host was Jason - he is a natural and made our evening. There were only 6 of us in the dining room but the food was good and the atmosphere was excellent. The second evening the main course of steak was tough and we sent it back - we were disappointed not to be offered an alterative by the waiter but maybe he was new to the hotel. All in all, we had a great time, there are still a few issues for the management to sort but it is getting there!! Would we visit for a 3rd time - yes. If you haven't tried Carberry yet do visit.

Room Tip: Any of the suite are lovely
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Olwen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 15, 2013
I am delighted that you had a more memorable experience during your second visit - my team and I are looking forward to welcome you for your third visit where I trust we will exceed your expectations as we improve our services and standards.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 19, 2013

I stayed in carberry tower for a couple of nights with my girlfriend and was one of the most amazing places I've ever been in. The grounds and the exterior is breathtaking, the rooms are extremely nice and the staff are very friendly and helpful.

We also enjoyed the dining experience on our first night which I cannot recommend enough. All in all it is a great place to stay and there is no one I wouldn't recommend it too!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JGoldie85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 2, 2013
Thank you for your truly amazing review!

My team and I are delighted that you have enjoyed the Carberry Experience - we hope it wont be too long before we can welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed June 7, 2013

The Carberry Tower story is one of extremes. The exterior and common areas of the hotel are gorgeous. The Snooker Room? I want one! The Music Room, the Library? Same. They are regal and impressive, yet comfortable and welcoming. The gardens are lovely and the grounds complement the beautiful building.

So what's the downside? Room size and service (or lack of).

The room sizes for the regular (non-suite) rooms are ridiculous. The double rooms are a tight fit, but the single rooms are Lilliputian. My mother's single room reminded her of a very low-budget ship berth and me of a prison cell. Absurd for the price.

The staff is clueless. When we checked in at noon, tired and hungry after a long drive, we were informed that no food would be available for the day as the kitchen was catering only to wedding guests. It would have been different if a) they'd let us know when we booked the room and b) had prepared a list of local alternatives for us. Those thoughts apparently never occurred to them.

One final experience typified the type of service provided at the Carberry Tower. As we prepared to leave, I brought our bags outside and cleaned out an empty paper coffee cup and a few other bits of trash from the car. There was no place to dispose of them outside, so I brought them into reception and politely asked if the receptionist had a dustbin I could use. She took a slow look over her shoulder to the reception area, shook her head and said, "we have one, but it's very full right now". So sorry to have bothered you, m'dear!

Neither me nor my empty coffee cup will be returning!

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank JT2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 2, 2013
I would like to thank you for providing me with feedback about your experience at Carberry Tower.

I am delighted that you enjoyed the property however I am dissapointed regarding the latter part of your stay and can ensure you that this has been dealt with in the appropriate manner. Please accept my sincere apology on behalf of the reception team.

I do trust that we might have the opportunity to welcome you back to Carberry Tower in the future where i trust the team will ensure you receive the service we strive for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon, United Kingdom
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

We stayed here for two nights on a Groupon Deal paid for by my family for my birthday but we did an upgrade (£60 for two nights was well worth it!) We had the Bowes Lyon Suite which was wonderful - loads of space - crystal chandeliers - settee - dining table & chairs - four poster bed which was very comfortable! We sat in rose garden (twice) with a bottle of wine served by a very polite and efficient barman! Breakfast was excellant with plenty of choice. Our only complaint is the choice of evening dinner! When we checked in we were told that we could have the Dining Experience Menu at £50 per head !! Main course had two choices fillet steak or seabass!!!
Certainly not for us!! Our other option was a barmeal - served from 5-7pm with four choices! We took this option and have to say was very enjoyable! Had the chicken gougons and tempura veg first night (shared) and the beef skewer again with tempura veg second night again shared. Very disappointed they did not give us an al a carte menu with much more choice!!
Albeit we really enjoyed our stay - staff excellant and room brilliant although we had to hold window propped open with part of Daily Telegraph!! Necessity is the mother of invention!!!!!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 2, 2013
Thank you for your review.

I am delighted that you had the opportunity to upgrade to one of our Monarch Rooms and that you enjoyed the room. (We will however look at repairing the window so that newspapers dont need to be used).

I am slightly dissapointed that our Dining Experience menu was not fully to your taste but I am delighted that you enjoyed our light meal menu in the bar.

My team and I look forward to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fabriano, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 30, 2013

we decided to have a two days business meeting here. the environment is very impressive and you can feel the history. The room (mine was 205) pretty good, very well taken care of. The lounge areas are very nice, well-groomed and have excellent furnishings in the details. Friendly staff. Definitely recommended for a dip in the quiet and in the past.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fabio c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan2011, General Manager at Carberry Tower Mansion House and Estate, responded to this review, July 2, 2013
Thank you for your review of Carberry. We are delighted that you had an enjoyable few days and we look forward to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carberry Tower Mansion House and Estate

Property: Carberry Tower Mansion House and Estate
Address: Carberry, Musselburgh EH21 8PY, Scotland
Location: United Kingdom > Scotland > East Lothian > Musselburgh > Carberry
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Carberry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Carberry Tower Mansion House and Estate 3*
Number of rooms: 30
Official Description (provided by the hotel):
Carberry Tower Mansion House and Estate is a place of intimate grandeur. And to arrive here is to weave your own journey into a story that goes back to 1480 when our first foundation stone was laid. Since then, we have been a gathering place for Kings and Queens, Princes and Princesses and over the centuries the great and the good have also come to warm themselves by our fires and feast from our banqueting tables. And today, more strongly than ever, the banner that reigns over Carberry Tower continues to reflect the matchless values of excellence, abundance and grace - coupled together of course, with the very warmest of Scottish hospitality. Guests can dine in the Rose Garden Restaurant and enjoy a four course menu designed by Head Chef, commencing with canapes and a welcome drinks reception. Private dining for 2 or banquets can also be arranged. ... more   less 
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Also Known As:
Carberry Tower Hotel Musselburgh

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