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“Lacking in customer service” 3 of 5 bubbles
Review of The Shady Oak

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The Shady Oak
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
254 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Lacking in customer service”
3 of 5 bubbles Reviewed June 10, 2013

Have visited here many times as the food is good, plenty to choose from and great value but often wonder why the staff work here as they don't appear happy nor welcoming.
Outside seating available shaded and non-shaded.
Decent size carpark.
Love the cartoons in the toilets.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Buzzybee61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    72
    38
    13
    2
    15
See reviews for
45
47
2
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Stockport, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

We have visited this place a couple of times and the food and service is brilliant. The pub welcomes dogs which was great for us as well.
Recommend the cheese and potato pie, its fab, homemade and really tasty!!!
Well worth a visit if you are in the area, and excellent value for money.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sharron c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed December 30, 2012

Had a lovely stay in the Ashbourne room with my husband and daughter. The room was spacious enough for the 3 of us. The shower was excellent with plenty hot water. The only complaint about the room was the bathroom was cold as only had a heated towel rail for heat, which didn't really manage to heat the large bathroom and caused condensation in the bathroom. The owners were friendly and the food was excellent. A great breakfast as well. Very dog friendly in both the rooms and the pub. Location was ideal for walks and close to where we wanted to be.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 18, 2012 via mobile

Recently visited for Christmas dinner and it was amazing, plenty of meat, gravy and potatoes and nice selection of veg to accompany it! 2 other members of our party had 2 huge gammon steaks with a generous portion of chips!

Fab waitress she was lovely.... but the landlady was diabolically rude (couldn't even be bothered to turn her head around from the bar after we said bye and thank you and didn't take her eyes off her laptop until 5 minutes after we walked in baring in mind we were the only ones in there!)

Lovely Christmas decorations to give it a cosy feel! Thank you!

  • Stayed December 2012
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
Helpful?
3 Thank F10Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcs
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed November 12, 2012

We didn't stay here, we just went for Sunday lunch. Three of us had the traditional roast, which I have to say was very good. Home cooked, quality meat, generous portions and fresh veg. Husband had the steak pie with suet crust which he said was delicious. Unfortunately dessert wasn't so good. We had fruit crumble which was slimy, oversweet tinned "fruit pie filling" with a dusting of crumble mix on top, not nice. Seems a shame to go to such efforts with the homemade made courses and serve tinned pie filling for dessert, as its the part of the meal I look forward to, and it's not like a homemade apple crumble is difficult to make. Still, nice pub, great views and a nice bit of roast beef.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sonia1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 17, 2012

Always on the look put for places to visit following a dog walk and the shady oak did not disappoint - there is a section of the pub where the dogs are permitted - far too much choice we were spoilt for choice!. Specials board is fantastic, fortunately we were advised that the portions are generous so decided against ordering starters (maybe next time I will make sure I am ravenous!) the choice again is phenomenal - I so recommend the shady oak - definite keeper

Room Tip: Didn't stay over but seriously considering next time
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TrishW01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buxton, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 7, 2012

We have eaten many times in this pub.There is a large varied menu, including a credit crunch menu which is very reasonable. The food is always delicious- piping hot, and plenty of it! Craig, Sue and staff are very welcoming and friendly. Can't fault it!

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sue494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shady Oak

Property: The Shady Oak
Address: | on the A5004, Fernilee, Whaley Bridge SK23 7HD , England
Location: United Kingdom > England > Derbyshire > Whaley Bridge
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Whaley Bridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Shady Oak 3*
Number of rooms: 28
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