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“Dream Turned Into Nightmare”

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Kuredu Island Resort & Spa
Ranked #1 of 1 Hotels in Kuredu
Certificate of Excellence
England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Dream Turned Into Nightmare”
Reviewed January 24, 2008

This holiday was to celbrate my 60th Birthday, for which I took all my immediate family, 5 adults and 2 children, booking Beach Villas and all upgraded to the All Inclusive Gold tarrif.
The dream I had was to wake each morning and look out upon pure white sand and gentle waveletts breaking on the shore. This was not the case.
We flew by Monarch Airlines and suffered the well known cramped seating conditions. Upon arrival at Male we were transported to the Air Taxi Port to await our tranfer to Kuredu. We waited and waited for our seaplane watching others flying to the same resort as us and upon each request about the availability of our plane we were told a time, this eventually totalled 4 1/2 hours until we could board one. The flight was worth waiting for spectacular views of some of the other islands scattered below us.
Once we touched down at Kurede we walked to the Reception Building, without the much refered too Bongo Drum Welcome.
Here we were told that we were all "upgraded" to the new 'O' Villa area of the Island. This sounded like we were the lucky ones. We were directed to a waiting people carrier taxi and driven the 1 1/4 miles to the other end of the Island where we were shown to the 'O'Villa Reception. As we waited we were given a fruit cocktail each to drink and then asked to sign for our keys. My wife, who suffers some disability, our daughter and myself had 'O' Villa 282 while my other daughter her husband and their two children were given 'O'Villa 281. Ideal we thought, as I knew these had only been completed a month or two previous. Upon findind our Villas we were totally taken aback by the pure luxury of the interior. A large double bed located centrally in the spacious room and a single bed to one side for our daughter. The fixtures and fitting were wonderful. We changed into the lighter clothes that we had brought in our hand luggage as we had been told the larger cases would be arriving later that evening, which they did. We then made our way back to the 'O' Villa Reception to have our first meal as we were hungry following our 16 hour journey from home.
This is where things started to go terribly wrong.
Due to one of my Grandchildren being 9 years old she would not be permitted to eat in the Restaurant and also that her brother 12 years old would not be permitted to use the swimming pool as the depth we were told is 10 feet and only strong swimmers are allowed to enter the water. I might add that both these children swim better than I. We were directed away from the 'O'Villa area and told to find another Restaurant. Each one that we found we were directed onward with us finishing up back at the Main Reception where we had first arrived. From there we found the Koamas Restaurant and ate. Following completion of our meals we then walked back to our Villas, remembering my wifes' disability, and then collapsed into bed.
The next morning we looked out of the Villa to the sea to find that the beach in front of our villas was not as expected, pure white soft sand but speckled black and grey which I feel must have been due to the excavations when building the 'O'Villas. Beyond the beach was the sea but the terrain for approximatly 20 meters was covered in dead black coral under about 20cm of water. To walk across this the get the the sea was impossible. I fell twice in an attempt to negotiate the coral, cutting my legs in many places. We then decided that we would take our swimming, snorkling gear, flippers and towels to the area of beach outside of the Beach Villas, over a mile away, outside of the ones that I had requested upon booking the holiday, after we had had breakfast. We arrived too late for this sitting and had to purchase breakfasts for us all in Franko's.
Feeling like "Day Trippers" we laid our towels on the sand and the children played in the shallow waters. At this point I felt extremly sad knowing that I had spent almost £20,000 for a holiday that was not as I expected or anything like the descriptions that I had read with regard to the Island.
It took three days before we realised that we could use the Taxi to transport us around the Island, much to my wifes relief.
We complained to the Kuoni Rep with regard to inaccessibility to the sea for the children to enjoy themselves etc etc.
After 5 days we were relocated to the Beach Villas 103 and 109 where the sea and sand were as expected, soft and white. Unfortuatly this area of the sea is used by the Watersports enthuiasts and therefore the children or ourselves could not safely swim or snorkle as a number of Kite Boarders were flying back and forth at great speed. Heavens knows what damage one of these boards could do to a swimmer. Due to this we used the sea further along the beach. Now the holiday was starting to take shape.
Various little things like, our package gave us 1 free round of golf per week, except we had to buy the balls to play with. Our names were mixed up on the room allocation therefore the bills were not correct when final settlement came for extras like Night Fishing, Dolphin Safari, Underwater Camera Hire and non local drinks. The Reception Staff were not able to change the names of the occupiers of the rooms on the computer.
Unfortuatly this holiday was not as expected, my dream of a relaxed, carefree two weeks was not to be.
As a footnote I must add that the meal we had to celebrate my Birthday in Franko's Restaurant was fantastic and the staff wonderful. The Roomboy decorated my bed with flowers and coconut leaves with great precision for which I tipped him well.
I am in the process of complaining to my Travel Agent as the 'O'Vills area was not as I expected, spoiling the first 5 days of our holiday thinking that the soft white sand would be distributed completely around the Island and the sea safe for swimming.

Stayed January 2008
Helpful?
26 Thank chris-60th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Beaconsfield, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 24, 2008

We have been to a number of island resorts in the Maldives before but this time we were meeting a family of friends who had already booked Kuredu. On arrival at Male first thing in the morning, our cases were kept at the airport to ensure that more passengers were crammed in the seaplane and our luggage would travel by sea later in the day (evening as it turned out).
At the island, we were met by the sales reps - sorry, reception staff. Basically we were given our plastic tags, told where we could eat and what drinks we could have on all-inclusive. The AI there seems not to include anything you woulds like, i.e. cocktails, ice-creams etc. Having contacted the island in advance requesting rooms near our friends I was disappointed that we were placed at opposite ends. The room they put us in first wasn't on the beach, it was the 2nd layer behind a stretch of rocks. The room was awful. Poor state of repair, outside bathroom with a drip instead of a shower & a toilet in the rain. All walls were covered with mould and the towels were thinner than my tea-towels back home.
Thankfully we were moved next day to a room nearer our friends with a semi-working shower! (the decor & facilities appeared to be the same all over though)
All food was in the one canteen. If you get there 20 minutes after it opens the best has already gone & the remainder is congealing. You are not allowed to have a bottle of water at the table nor a pot of tea. I was offered powdered tea.......! There is a lovely tea bar at the end of the pier that no-one appeared to visit apart from us. (probably because its not avail to AI)
I could moan & winge for hours, most of our party were sick at some point (the food I didn't eat probably) but I opted to pay for premium brands & count the hours till we moved on.
The beach is fantastic, as is the golf club & tea bar. Everthing else, including the rude staff, was very poor (the sunbeds, snorkling, facilities, decor, linen, food, entertainment, etc)
Thank god our 2nd week was spent elsewhere (Cocoa Palm Dhunikolhu)

  • Liked — Nothing! (the beach)
  • Disliked — service, food, accommodation, entertainment
  • Stayed October 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank redscrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 22, 2008

We just spent our honeymoon at kuredu and stayed at the new O Resort. The Villa was spectacular, very modern, gigantic bed cleverly designed to have a desk/dressing table behind the headboard. The bed is central in the room so on opening your blinds you have a fantastic view. The bathroom was half inside/half outside, fitted to the highest standard and also very large.

We had room 311 an O villa, lovely sandy beach with two palm trees and the sea. If i had to nit pick it would be that there was coral in the sea, but just round the corner is a lagoon which is calm and warm. Also the the O resort had a lovely pool on a large decked area with a bar and restaurant attached. The interior of the bar was modern, the bar had a slate water wall and the restaurant had folding doors so sea views were great. On the decking there were swanky large cup chairs with sunshades for romantic moments, in the bar there were day beds for chilling on. The staff were excellent here and were chatty and friendly.

Do check out the house reef, get some pics, the sandbank for its beauty, walk the island for fantastic photos and dont miss 7pm sunsets!

Kuredu is ideal for honeymooners, the o resort is child-free and ideal for intimacy. If going to the maldives i would choose Kuredu, this was my second visit to the island and again it was fantastic.

  • Liked — That it was so plush and new
  • Disliked — nothing
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank ovilla311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chickerell, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 21, 2008

Date: 02 - 15 November 2007
What a beautiful place. The Maldives are truly a wonder of the world. Clear blue sea, colourful sea life, fantastic food and hot weather.
My husband and I always dreamed of going to the Maldives. We had high expectations and we were not disappointed.
The flight via Dubai was long, but so worth it. Male airport was quick and the sea plane transfer to Kuredu Island was fab. The airport was well organised and it was not long before we arrived on the island.
We were greeted with people singing and playing drums and a lovely fruit cocktail.
Our luggage came on the plane with us and was taken straight to our accommodation.
We had a sea bungalow. What can I say. WOW. What a view! Swimming/snorkelling with amazing fish, including a couple of black tip reef sharks that liked to patrol around our bungalow.
We saw so many different kinds of fish, Eels, Squid, Puffa fish, grey reef shark, trigger fish of several types to mention a few.
The food was great, fresh and tasty. No junk food either which was nice to see. The room was clean and tidy as we had a visit every day from our room boy.
The restaurants were all lovely and clean and the waiters could not help enough. Even the taxi driver (that’s right, there is a taxi on the island. Go figure)
You could not fault the attention directed at you from the people working on the island. They tend to your every need and are really polite and friendly.
The pool bar is good if you want a bit more lively entertainment, however if you want to chill, then the Sangu bar (this is for the water villas) is the place to go.
We were lucky enough to have dolphins follow our boat on the sunset cruise. Another brucie bonus.
The beach was always clean and the sunsets amazing.
There was some building work going on, however it was not loud and did not interfere with the whole ambiance of the island.
You do not need to take shoes, just a pair of flip flops if you want them. Everyone walks around bare foot. Its so cool and laid back. Casual dress majority of the time. Of course if you wish to dress up you can.
What a fantastic place. I would recommend to every one to try and visit at least once in there lifetime

Helpful?
8 Thank ExplorerDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 20, 2008

Our honeymoon - I have to say it was amazing!!

Flight was with Emirates - best flight experience ever, ALL INCLUSIVE - I dont know how I will cope with any future flights that will not be with them. Excellent flight attendants, entertainment, food, refreshments :) TOP CLASS

Sea plane to the resort by barefoot pilots - a great experience though rather noisey, but don't let this put you off & have your camera at the ready.

Warm welcome to the resort on arrival.

Our room was a beach bungalow, very basic compared to other rooms but this didn't bother us as other guests were annoyed they'd upgraded due to the time actually spent in the room and the price difference is alot, we were also very close to the exclusive sangu resort which we didn't have access to, so quite far away from the main eating/entertainment place, this didn't bother us either as it was a way to walk off the calories & romantic walks along the beach - (until) - taxi service is meant to be for Sangu residents only, my husband suffered bad sunburn to his feet & the taxi driver Mo was extremely helpful, he picked us up & dropped us off each day/night - a person worth tipping.

Our restaurant waiter Ali was extremely nice, as was Nisi - usually found in the pool bar impersonating accents, golf was enjoyable, just the right size for 1st timers like myself - not big at all. Golf assistants are really nice.

DONT USE THE ROOM PHONES!! - these are very very expensive

All eating, drinking, spa treatments, events, pool tables, snorkelling etc are not paid up front, you receive a bill at the end of your stay, its worth paying at the end of each full week to monitor exactly how much you are spending as its very easy to get carried away with cocktails & treatments, events etc. (if your planing on snorkelling take your own equipment, this is expensive to hire all the time).

Staff do expect tips at every corner as they are not highly paid, it is advisable to take a few dollars cash with you for this purpose, waiters, bar attendants, golf, room attendants etc - usually tip at the end of your stay.

Although this is All Inclusive there are alot of non all inclusives and this proves costly.

Reports of rats I had noticed with other reviews before we went & this totally freaked me out - I am glad to say the closest we saw to any rats was a tiny mouse that came into the room through the open door & it left as soon as it arrived.

Check out the resort webcam before you go & arrange a time to get loved ones to log on while you are there, u feel silly waving at the camera but its nice for them.

Ants were a bit of a pain but easily removed, there are alot of gheko's which are perfectly harmless.

All in all a beautiful place with lovely people, its not full of things to do and is expensive but its expected in a holiday of a lifetime, I intend to return to this resort in the next ten years.

When u are booking your holiday, dont take the first price phone around, I saved £800 by doing this & undercutting prices.

Mr & Mrs Kay, Glasgow, Scotland

  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank glasgowscotslass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 16, 2008

Have just returned from a fantastic week on Kuredu. As the seaplane landed our first view of Kuredu was exactly as the brochure, the picture postcard island.

We were lucky enough to be staying in the beautiful water villas and had the opportunity to eat and drink in the Sangu end of the island where the staff could not do enough for us. This end of the island is much quieter which suited us but we ventured down to the centre and hub of the island on many occasions not least to wave to family at home via the webcam which seemed to be rather a popular pursuit!

The food in the Sangu restaurant was first class for all meals and being able to sit outside and eat dinner under the stars with the waves lapping in the background was something else.

From our water villa we saw all manner of sealife and the daily patrolling of the area by a baby black tipped shark was always fascinating.

The diving centre staff were great and we undertook the resort diving course whilst we were there.

We took a walk around the island to view the newly completed O villas, the original beach bungalows and the jacuzzi beach villas along the front of the island and should we return we will definitely try to book up a jacuzzi beach villa close to the Sangu end or another water villa. However, this was our first trip to the Maldives so we would wish to try out other islands.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, cheshire
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 10, 2008

we have just returned from a 2 week holiday to kuredu with my wife and 2 sons( 3yrs old and 1yrs old) and feel that this is the worst resort i have ever stayed at


RESORT

too big and a rip off


WEATHER

excellent 14 days of sun



ACCOMMODATION

we booked a beach villa which after a previous holiday( this was a excellent holiday) to kuredu and knew this was on the good side of the island, on arriving we were informed that we would be staying at the newly built 'o' beach villas.
these villas are swish and very nice apart from a few things

1: they are built on a new man made beach which is full of rocks, and the depth of the sea is 3 foot deep at high tide and 1 foot deep at low tide( so not very good for swimming)

2: they are 4 foot above the sand with no guard rail at the front decking area and none in the open air bathroom ( not very child friendly )

3: 15 minute walk down a dusty road for food

4: so close to the next villas that you can feel and hear next door moving there is also a row of old beach bungalows behind which are also occupied ( fish in a tin?)

after complaining we were told that this was the only room avalible and it was impossible to move

ALL INCLUSIVE

don't be fooled this is the biggest rip off ever

1: coca cola poured out of small bottles into a glass at the bar are part of the all inclusive deal, but the same small bottles in your fridge 15 min walk away where you are sunbathing are charged at $3.00 each, the same goes for the beer $5.00 each.
so the only way to fully use all inclusive is to spend the holiday round pool ( funny sort of all inclusive )

MEALS

ok but not a lot of choice we were never seved pizza chips or burgers but you can get them if you pay

SANITATION

there are lots and lots of rats ( over 50 rat traps line the road ) and swarms and swarms of mosquitos ( over a 100 bites on one leg)

VERDICT

could be lovley but has been turned into a money making,
mosquito ridden,rat infested dump do not go there

  • Liked — the sun
  • Disliked — every thing else
  • Stayed December 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
20 Thank mulheir86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kuredu Island Resort & Spa

Property: Kuredu Island Resort & Spa
Address: Lhaviyani Atoll, Republic of Maldives
Phone Number:
Location: Maldives > Lhaviyani Atoll > Kuredu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Kuredu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kuredu Island Resort & Spa 4*
Number of rooms: 383
Official Description (provided by the hotel):
Kuredu Island Resort & Spa, surrounded by a beautiful lagoon and long stretches of white, sandy beach, is the only Resort on the island of Kuredu, in Lhaviyani Atoll. It is 1800 meters long by 325 meters wide, about 57 Hectares (143 acres). Your seaplane transfer from Velana International Airport is a scenic, 40 minute flight. The 383 Rooms include 10 Sultan Pool Villas including 1 Villa Family Suite, 50 Sangu Water Villas including 1 Honeymoon Suite, 100 Jacuzzi Beach Villas, 93 Beach Villas, 90 Beach Bungalows & 40 Garden Bungalows. ... more   less 
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Also Known As:
Kuredu Island Hotel Kuredu
Kuredu Island Resort And Spa
Hotel Kuredu Island
Kuredu Island Maldives
Kuredu Maldives
Kuredu Island Resort Maldives
Kuredu Island Resort & Spa Maldives

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