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Reviews (622)
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All reviewsfree laundryfront desklending lockerfull size refrigeratora pet friendly hotelmelting potsmall kitchenpleasant stayking suitebusiness centerwould highly recommend this hoteloutlet malllonger staywould stay againshort drivethe room was nicekeith
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77 - 82 of 622 reviews
Reviewed August 19, 2017

Everything in the room looked new, ice machine in the fridge, internet good, free laundry. Only bad thing is temperature room a/c there's a motion detector and no motion for a few hours and it shuts the ac off. Well there's no motion at night so it shuts off, room gets hot and takes forever to cool it down.

Stayed: August 2017, traveled with family
Review collected in partnership with this hotel
Thank davidbV6171BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2017

We spent 4 nights at this property, at check in we were told up front that we wouldn't get any housekeeping and if we needed anything to go to the front desk and get it, we paid almost $800.00 for not even having our beds made, we came across with I believe is the manager, Kent (I think that was his name) he was amazing!! so professional and helped us with directions and any questions. The room was very clean but smelled like dog, they tried to cover it with air refresher but it doesn't get rid of the smell. Wi-Fi was getting disconnected every 10 min so we used our data instead.

  • Stayed: August 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank gina p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017

Had trouble with billing and Mr. K Meyers was so kind and very helpful. He took a lot of time out of his schedule to assist us and did solve the problem. Beds where incredibly comfortable. Room has a full size refrigerator too.

Stayed: August 2017, traveled with friends
Review collected in partnership with this hotel
Thank ethammond4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
51
Reviewed August 16, 2017 via mobile

Good place to stay, staff was quite helpful & pleasant. Rooms were clean and the air was kickin!!!! Washing facilities provided on site. Additionally: they have pots, pans etc that can be used on-site. I would stay here again and I recommend it.

Stayed: August 2017, traveled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2017

We changed rooms twice and each one was the same. I am convinced that hey give the worst rooms to hotels.com customers or they just don't clean the sheets. The dishes were even greasy and had not been cleaned. Worst place ever.

Stayed: August 2017, traveled on business
Review collected in partnership with this hotel
Thank andynZ2021YD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Candlewood Suites Destin-Sandestin, responded to this reviewResponded August 25, 2017

Hi andynZ2021YD,

Thank you for choosing to stay with us and for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the unsatisfactory condition of the room you have stayed at. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in detail so we have sent you a private message in order to obtain additional information regarding your concerns.

Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance.

Sincerely,

Alvin M.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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