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Very good
51 reviews
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Condo/Apartment -
7 Bedrooms, 3 Bathrooms, Sleeps 16
Glendaruel, Cowal Peninsula, Argyll and Bute, Scotland

Reviews from our community

Very good - based on 51 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Cold.dirty and uncomfortable!!!”
Reviewed February 12, 2013 for a stay in February 2013
people found this review helpful

After driving 175 miles of winding roads to get to Ormidale I was so looking forward to relaxing with friends for the weekend...big disappointment! The first thing you notice is there are no outside lights so unpacking in the dark is not the best but also how cold the house was too, it just never heated up the whole weekend, the only heating were two plug-in heaters that had to be moved from room to room to keep the kids warm, bedrooms freezing too! The house was not kept to a high standard of cleanliness either with grubby carpets and floors throughout! Kitchen cupboards dusty and dirty, dishwasher broken, coffee machine filthy, no protectors used on bed linen (pillows and dovets stained), extractor fans clogged with dust, rips in furniture, kings size beds=two singles pushed together, downstairs shower a trickle, swimming pool cold...the list goes on and on! I was actually glad to get back home to spend some time in my own house relaxing before going back to work. I found Ormidale a huge disappointment with all its potential wasted! Avoid if you are looking for high end luxury, probably good for lad and ladet hols as I suspect it is more commonly used!

Value Location
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 8, 2013
We had real problems with this party - it is fair to say that they were not easy to deal with at any stage of the process. There were problems with the heating system (which gave them a legitimate grievance) and which have since been resolved. We gave them a very substantial discount and refund to reflect their dissatisfaction. This is a house that most of our guests absolutely love, and we get loads of repeat business. At any time of the year the house is toasty warm with underfloor heating on both floors. This review really doesn't reflect the quality of the house or the care and attention with which it is treated by the owners and staff. I am very sorry that they had a bad time, but can assure the TA community that their experience is a long way from typical. Two more recent visiting groups have offered to post positive reviews but neither of these have appeared, for some reason.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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