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“In need of a 'decorative freshen up'”
Review of Castle Hotel

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Castle Hotel
Ranked #2 of 3 Hotels in Neath
Boughton-under-Blean, United Kingdom
Level 5 Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“In need of a 'decorative freshen up'”
Reviewed October 8, 2013

My husband and I stayed here on a saturday night whilst on a trip to Neath visiting family.

Luckily enough we know the town and what the location is like on a Saturday night and we therefore requested a room at the back of the hotel. (The road which the hotel fronts on to is a busy one on a Saturday night. There are pubs / clubs opposite, with loud music going on into the early hours of the morning. The street gets very busy at nightime because of this).

We stayed in room 21 (to the rear of the hotel on the 2nd floor - no lift in hotel) and there was no noise heard at all from the main street. (The kitchen ducting is outside the window though, which did hum constantly but not enough to disturb our sleep).

The room though was very 'tired' and needs totally redecorating / freshening up and modernising. We were lacking a bit on space (due to a huge wardrobe), however it was fine for just one night.

The staff are very polite and helpful. We had breakfast for £7.50 each and this was well worth having. Very tasty and staff went out of their way to cater for me being a vegetarian.

We would stay here again, despite my comments on the decorations etc. because it was good value for money (we got a deal on a website). We would however always request a room to the rear of the hotel.

Room Tip: Rooms at rear of hotel are quieter, away from the main road with loud music from pubs / clubs into t...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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English first
wales
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 5, 2013

Our guests stayed here before my daughters wedding on 28th September2013.Very relaxed atmosphere with extremely pleasant and helpful staff. Both the restaurant and bar were very good with very acceptable prices and all in all a most enjoyable experience for them.
They have a car park of their own, a little way down the road away from the hotel and you will need to leave your reg. no. with them when you park there. otherwise Car parking is rather difficult but bearing in mind the hotel's location it is not a major problem .
The staff were amazing, not just to the wedding couple but to all our guests. I have to say a special thank you to Ceriann who organized everything for us but was on leave when the day of the wedding came and Ann who looked after us on the day. She made our day very special with her attention to detail. The food was excellent & hot. Overall the entire weekend was 1st class. Would highly recommend this hotel.
If you want a wonderful place to have a wedding you couldn't pick better than the castle hotel in Neath , the wedding room was fabulous , the food was plentiful, the staff was brilliant nothing was to much trouble for them , I had a fabulous time at a very special wedding for our daughter.

Room Tip: we stayed in room 21 quiet
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank veronicaWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 24, 2013 via mobile

We had our wedding at the hotel. We could not have picked a better venue. Nothing was too much trouble.All staff were helpful, not just to us as the wedding couple but to all our guests. I have to say a special thankyou to Ann who looked after us on the day. She made our day very special with her attention to detail. The food was excellent & hot. Overall the entire weekend was 1st class. Would highly recommend.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helsarmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea County, United Kingdom
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2013 via mobile

If you want a wonderful place to have a wedding you couldn't pick better than the castle hotel in Neath , the wedding room was fabulous , the food was plentiful, the staff was brilliant nothing was to much trouble for them , I had a fabulous time at a very special wedding

Stayed September 2013, traveled with friends
Helpful?
Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed September 21, 2013 via mobile

I have been to this Hotel many times before, but never to a Wedding. I knew they had a venue hall since my friend worked there for years. They do good value wedding packages. Photographs are a problem, they are on the steps at the front of the hotel, the photographer has to stand on the road to take photos not good when it's in the centre of town in the middle of the one way system. This particular Wedding party took there photos in Victoria (very public) but a short walk from the Hotel, Gnoll park would be a good setting for photos but you would need to travel, not far by Taxi, but well worth the effort. As its on the main road, child's safety would be an issue with me if I had little ones. The car park is across the way, but is locked and is very diffuclt to get in and out of as its on the one way system. On the plus side this Hotl is not far from the mainline railway stn.
As usual the staff was friendly, warm and relaxing, good food, drinks are very reasonable a good time was had by all.
Would I come back here again, yes, no douts.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Shazra1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Wootton Bassett, United Kingdom
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2013

We were a party of 32 on a bowls tour, staying at the hotel for 3 nights. We can only praise everything about this hotel - the cleanliness and comfort of the rooms, the friendly and helpful staff, the superb food at breakfast and in the evening, the well stocked bar, etc. The Castle is in the centre of Neath with an excellent selection of bars, restaurants, bookmakers and shops within walking distance. Our stay coincided with the annual fair held in the surrounding streets, so there was plenty going on, but with no perceived problems. The fair also meant the hotel was full, so the car park was somewhat crowded but the hotel mamangement did everything in their power to ensure there were no problems with entry and exit. Group bookings can be difficult for hotels as individuals have different expectations but there was not a single complaint.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neath, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2013

We visited Neath for a family party, and from start to finish, could not fault our stay! I asked for a quiet room, which we were given (Room 28), and I could not believe the standard of cleanliness of this Hotel - it was SPOTLESS! The room was lovely - light and airy with a VERY comfortable bed, nice Tea & Coffee facilities, fully equipped room with everything we needed - housekeeping even knocked on the door to check everything was okay! The staff are all so friendly & chatty, and nothing is too much trouble. The lounge bar is relaxing and has a cosy atmosphere. We didn't eat at the restaurant this time, but have many times before, and it is also superb with a varied menu to suit all tastes.

Room Tip: Room 28 is quiet and the bathroom is huge!
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hotel

Property: Castle Hotel
Address: The Parade, Neath SA11 1RB, Wales
Location: United Kingdom > Wales > South Wales > Neath Port Talbot > Neath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 3 Hotels in Neath
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castle Hotel 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Castle Hotel Neath, Wales

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