I visited the Clytha Arms this evening for my 22nd birthday with my fiancé and parents and I can't find a word strong enough to describe my disappointment.
We arrived at 7.15pm in order to be at our table which was booked for 7.30pm, we were asked to take a seat at the bar to wait for our table, we assumed the restaurant was full at the time and we were waiting for a table to become available. No less than 45 minutes later we were finally shown to our table, which was settled in a small but- to our surprise- half empty restaurant.
After ordering our food it then took another 30 minutes to receive our starters, one of which was served to us 10 minutes after the other three. The starters were an acceptable standard but no where near the value of the price listed on the menu.
At this point in our meal we had still not been offered any drinks.
The main course arrived shortly after we finished our starters and were a worse standard than we could of imagined. My mothers meal was too cold to eat, my steak, which was supposed to be medium, came to me bloody and rare, and my fathers curry- although looked very presentable- was missing the Crey fish he had ordered with it.
To top the evening off the service we received would make a snail look fast, and the customer service we received would only be adequate in a soup kitchen.
The restaurant gave us discount due to our complaints but I can certainly say none of us will ever be returning to eat at this restaurant, and I wouldn't recommend the restaurant to my worst enemy. If you're looking for a decent meal and at a price that reflects the quality of the meal, my advise to you is to eat somewhere else.
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- Also Known As:
- The Clytha Arms Hotel Clytha
- The Hotel Clytha