Please allow me to be clear this review is only a reflection on the quality of food, service and management at the restaurant, as I can not speak for the resort. After making Green Turtle Cay our vacation spot for more than 36 years, I regret bringing my family and friends to Bluff House Restaurant for dinner. I understand the pace in this Bahamas is slower, after all my family and I have been coming here every summer for more than 36 years. Unfortunately the service was so poor, it was only worsened by the atrocious food and disrespect from the management. We waited for hours, no exaggeration, hours, for drinks to be refilled. Our food finally arrived well beyond an hour after we ordered it. When we had discussed with management that two of the four dinners were completely inedible, they reluctantly offered a 20% reduction. 20% off? I would have appreciated an empathetic, sincere response, instead of an insulting attitude and arbitrary amount that doesn't make sense. By the way, their tip is automatically added to the bill regardless of the quality of service. Did you know TIPS = To Insure Prompt Service? Before we left, we were asked by the manager, "if our drinks were too salty too?" Bottom line, one's character is defined how they deal with their issues. With that type of management, unfortunately I would never return or recommend this place again.
- Official Description (provided by the hotel):
- Perched on the highest point of Green Turtle Cay, this 12 acre tropical Bahamian paradise stretches from White Sound to the Sea of Abaco. Bluff House Beach Resort & Marina has been described as the "most special piece of property in the Abaco islands." Our spacious and luxurious hotel suites are bright and cheery with overwater balconies. Each room offer direct ocean front views, king size beds, a sofa that pulls out to a queen size bed, dining table, flat screen TV, mini refrigerator, coffee maker, cable TV and free Wi-Fi. Our private white sand beach is just steps away from your room. The Tranquil Turtle Beach Bar is located on our private beach overlooking the Sea of Abaco where guests can swim and lounge. The Tranquil Turtle serves lunch and snacks. Enjoy great island food and tropical drinks on the patio deck. Tie up at our dock or dinghy in to enjoy the stunning sunsets and unsurpassed hospitality. The Ballyhoo Bar & Grill serves delicious breakfast, lunch, and dinner seven days a week. Dine outside on the harbour side deck or inside in our air-conditioned dining room with great views of the water. Lounge by our outdoor swimming pool located adjacent to Ballyhoo. The Low Tide Gift Shop offers a variety of island goodies, resort wear, resort logoed tees, hats & shirts, as well as basic personal care items. Our Front Desk Staff can arrange golf cart rentals, fishing trips, diving excursions and give you tips for the best spots to explore on Green Turtle and the surrounding cays. Inquire about our ever special events and our popular wedding and honeymoon packages Bluff House Beach Resort also offers a 46 slip, full-service Marina that can accommodate vessels up to 120' as well as 6 large catamaran slips. Fuel, gas, ice and bait are available from our docks on White Sound. Complimentary Cable TV and WiFi. Six luxury marble restrooms and 4 luxury showers are available to guests. ... more less
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- Also Known As:
- Bluff Hotel Beach
- Bluff House Beach Resort & Marina Green Turtle Cay, Bahamas - Out Islands