4C's can't be responsible for the weather, but the boat should be better quality for the number of people on board (maybe 30 people packed in like sardines) and for the distance traveled for the day. Part of the metal side screen was about to fall off and could easily have knocked someone out. There was no windshield to block the water from hitting people in the face. We felt like we were refugees packed onto Maid of the Mist for a full day tour. Even the Canadians on the tour were cold.
No refreshments provided for a full day tour. No bathrooms on board so you have to hold it until lunch, or until snorkeling at the Grotto. Swimming with the pigs was not more than 10 min. We never swam with the sharks.
Grotto and pigs were the highlights of the tour, but too short compared to the amount of time needed to get there. Don't advertise that refreshments are provided when they are not.
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