I stayed at the Greenwood Beach Resort with my wife from the 7th to 11th of April and actually ended up cutting our stay short due to our dissatisfaction.
After looking at Greenwood's website, we were expecting a quiet resort with simple clean rooms and good food. I had also been guaranteed by email that I would be able to go scuba diving on a daily basis.
Whilst it is true that the resort is situated in a beautiful location, I would point out that virtually any place on Cat Island is equally so.
The hotel owners are Waldemar and Ana, a 75-year-old German couple who have run the resort for over 20 years. We found them both to be quite rude with no real notion of modern hospitality. Everything that was asked of them was done begrudgingly, even though we were paying for these services.
The facilities at the resort haven't been touched in 20 years and the general state of the buildings and furnishings is pretty shabby.
On arrival we were shown to our room in a very unenthusiastic manner. The room was a small, very basic one with no T.V or fridge and a defective shower.
We had the full meal plan and found that the food was average with absolutely no choice whatsoever. You get what you are given and like it or lump it! The variety of the food that we were served was very limited and definitely over-priced.
There are no other restaurants or shops in the vicinity, so alternatives to eating in-situ are non-existent. The kitchen is closed outside meal times and the pricy self-service bar and common area close at 10pm.
The owners have 3 dogs, which are allowed a free run of the property, including the kitchen and dining area. I have a dog myself and can't understand how the owners allow them to bother guests while they are eating (poking their head on their laps and licking hands!). Two of the dogs looked under-fed and I even saw a couple of ticks on one dog's leg!
The resort offers no activities and the snorkelling around the beach is unimpressive. The dive school is a real joke. I was assured when I made my reservation that diving during my stay was possible. However, when I arrived and saw the "dive school" I began to worry.
I had spoken to the hotel owner the night before my first day diving, and he'd told me I'd be able to dive at 8 am. Nevertheless, he was nowhere to be seen at this time and his wife told me that he was sleeping. She took me to a shed-like building and told me to take the equipment that I needed. On examination, most of the equipment was outdated and in a very poor state of wear.
Eventually, when the owner appeared at 11am, I was given a BCD which was wet and full of seawater. When quizzed on this, he told me that the people he'd dived with the day before had been "idiots" and when he'd returned from the dive in a really bad temper and "had just thrown the equipment into the shed and locked the door".
As there are NO DIVE BOATS at Greenwood Resort and there is no house reef, I was asked to dive with the owners friend 'Bob' on his fishing boat. Bob, an American in his sixties, told me that there wasn' much marine life on the reef and that the local reefs had been damaged by the hurricane. The dive was short and uneventful with very little to see. The air quality of Greenwood's tanks was nasty too. Very disappointing.
After the dive I saw the owner hosing down the BCD and regulator with a hose-pipe rather than submerging them in a rinse tank (which incredibly they don't have!), raising questions on the hygiene of the diving equipment and explaining it's sorry state.
On Greenwood's website they advertise "modern scuba equipment" and "2 fast dive boats", both of which are blatant lies.
There is absolutely no coverage of mobile phone networks from the resort (contrary to other areas of the island) and the internet connection, which is painfully slow at the best of times, comes and goes (the latter for most of the time).
I wouldn't recommend this resort to anyone and have written this review in the hope that it might help others avoid the disappointment that I've recently experienced.
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- Also Known As:
- Greenwood Beach Hotel Cat Island
- Greenwood Beach Cat Island
- Greenwood Beach Resort Cat Island, Bahamas