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“Very Relaxing at Island Seas”
Review of Island Seas Resort

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Island Seas Resort
Ranked #12 of 14 Hotels in Freeport
Reviewed January 15, 2014

My wife and I have been owners here for the last 2 years and have been going there for 5 years now. This is a small resort which is too our liking and we have seen a lot of improvements over the last couple of years. If you want an all night party palace no this is not the place for you as the bar does close down at 10pm. We have found the staff to be nothing but exceptional to deal with and they were very helpful late last year helping us resolve an issue with Interval World. They actually went beyond what they needed to do to. The grounds are well kept and the free shuttle into town is a bonus. We really don't use the restaurant all that much but when we have the food has been good and reasonably priced. We have always stayed in the same room in the Grouper building and it has always been perfectly cleaned. We did rent a car for 3 days last year to tour the island on our own and it was kind of weird driving on the left side of the road but we survived. Ryan, Alfred, Cheryl, Mel and Jolene are terrific ambassador's of this resort. If you are into cooking your own meals, the food especially meat is very expensive at the supermarket. If you are not into the party scene I would recommend Island Seas.

Room Tip: Request a room in the Grouper building if one is available
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  • Stayed: November 2013, traveled as a couple
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4  Thank CubaIsGreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded February 1, 2014

Thank you for your review and so glad you had a relaxing vacation with us. We are delighted you enjoy trying the local restaurants and cooking in your own suite. And we are also proud to introduce our new chef, Chef Joe Johnson, who is very successful with tasty specialties which offer the best of the Bahamian menu. . Joe is no stranger to the Bahamian cuisine and he comes to us with almost 15 years of culinary experience; his most recent position was with The Abaca Club Winding Bay, a Ritz-Carlton restaurant in Abaco. Before that he gained experience at the Four Seasons Resort in Exuma, and at both the Sheraton Grand and the Princess Resort here in Freeport. His menu additions will surely please you and your wife’s palates, so come back soon!

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Reviewed January 14, 2014

Being time share owners we originally deposited our 2 weeks with the intention of swapping them to go to Dubai..no luck. Offered the only 2 weeks available which was at Island Seas. Thought it would be okay as never been to Bahamas before. Would never go back, perhaps only if it were to Nassau.

This resort closes up at 10pm. What bar closes at 10pm? So foolish, because we were asked to leave when everything closed up. They could have made more money if people had somewhere to go on site to drink after 10pm. Nothing else to do. The taxi fare to town was 30 bucks everytime you wanted to leave the resort.

The beach was nice and was great if you enjoyed walking. Checked out the local pub off the road which was neat (2 beers for 5 bucks). The resort charged way too much for local beer (5 dollars). Understand the place is under new management and the prices went up.

Everyone went to Bernie's Beach Bar where the beer was way cheaper. That in itself was a real experience. I must say that the staff was amazing, very friendly. Had our chair and towel ready for us every day. I can't believe that people actually bought time shares at Island Seas or upgraded what they already have. These folks have obvioulsy never been anywhere else in the world. Because this place is a dump compared to the many other places I have been to. This resort should not even be in the Interval book. Shame on you. Would never recommend this place..ever!!!

On the flip side, the restaurant food although a little on the pricey side was actually good. However, the service sucked. Small patio for outdoor dining. Waited for a table for over an hour and then were offered a table in the freezing air conditioned area. Didn't come from cold Canada to sit inside!!!! Take out pizza was an hour and a half wait.

In the long run, met a lot of really great people who made our stay at least somewhat enjoyable. Plus it was great that I got to watch the Leaf game!!! Oh I forgot...the mattress was brutal..tried the sofa bed but it was no better. Time for a delivery from Mattresses Are Us..LOL

  • Stayed: November 2013, traveled as a couple
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2  Thank annieoh2798
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded February 1, 2014

We appreciate your input and are continuing to improve our resort so that every guest has a memorable trip while staying with us. We are working diligently to renovate our rooms and are examining our current bar policies. The atmosphere at our beach resort is for those vacationers who want to escape the cold, escape the noise, and escape the busyness of their everyday lives. We want our guests to relax, rewind, and repeat.

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Reviewed January 8, 2014

This was the worst resort I have ever been to. Rooms were poor, activities poor, on site restaurant was below average. The beach lacked activities and was mediocre at best. They did have a small overpriced store at the resort. My husband bought a bag of Doritos for almost $7.00. We tried to see the activities person to purchase a tour, horse back riding, something fun but for two days straight we could not catch him in his office. If it wasn't for the sunshine I would have had a horrible trip.

Oh, a pro was the transportation to Port Lucaya...

Room Tip: You do not want a room across the street. I was on the main part of the resort but heard a lot of ne...
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  • Stayed: December 2013, traveled with family
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5  Thank Dedra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded January 15, 2014

Thank you for your review. Through our guest reviews, we are able to improve what is lacking and reinforce what is working well. Our beach activities include water sports and volleyball, as well as Bingo, walks, music, and most important, lounge chairs for relaxing as you listen to the Caribbean ocean waves come in and out. The Activities Director is always on our property, but may be involved playing shuffleboard or ping-pong with some guests, or some other poolside activity. We are sorry you found our Convenience Mart expensive, but it is merely there as a convenience and all packaged food items in the Bahamas cost a bit more than you’re used to paying as we have an additional shipping cost to get them to us on this island. We agree that Port Lucaya is a lot fun as there are many nice restaurants and interesting shops there. Our free shuttle is used often by our guests and we enjoy hearing of their shopping adventures and seeing their Bahamian souvenirs. We hope you’ll come back to us someday!

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Reviewed January 8, 2014

Visited this Timeshare in November 2013 and the staff was very friendly. Right on the beach with lots to do. The only problem I have with the resort is that it needs a lot of maintenance to the units across the road from the beach. The beds are horrible and need to be changed out. Lots is issues with the first room, like the fridge leaking water, the towel bar fell off the wall, the shower did not work, The microwave had crusted food on it and was disgusting. The toaster was black. Room had really not been cleaned as the sheets had dried blood on them.

In fairness to the resort they did fix the problem of the leaking fridge right away and then moved us to another room when the other issues surfaced.

I don't think I would return to Island Seas again.

Room Tip: Try and get a room on the beach side.
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  • Stayed: November 2013, traveled as a couple
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3  Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded January 15, 2014

Please change your mind and come back to visit us! We have been refurbishing our rooms and we want you to come see how much work we have done since November. Our rooms are getting new furniture, all new appliances, televisions, paint, and our new coffee shop and workout room will be open in the near future. Our Activities Director is enjoying some new activities and the Dive-In Movie night is a real hit! Our private beach and relaxing pool provide you with the luxuries of a Caribbean vacation, so please return to Island Seas to relax, rewind, and repeat!

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Reviewed January 7, 2014

Where do I begin? Upon arrival my first thought was that it should be illegal to advertise this dump as a resort! And that was before even going inside the room. The faucets in the bedrooms sprayed water in every direction other than in the sink. Room came with a plunger because that is the only way to flush the toilet. The freezer was full of rust and ice maker did not work. In a first floor "condo" the security doors were non locking despite multiple warnings posted at every turn about being sure to lock up everything and do not open the doors for anyone you do not recognize, at a so called resort.
DO NOT SHOP ON PREMISE!

To sum this dump up be sure to take the time to look at all of the photos posted on tripadvisor to see how disgusting of a place this is before booking. If you still decide to go here my last advice would be do not let the staff assign you a room on the marina side. Our first room was on the marina side and the accommodations were so bad there that my wife was ready to take the loss and just head Back to Miami!

  • Stayed: January 2014
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2  Thank FrankCastleSr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded January 15, 2014

We are saddened to hear that you had a disappointing experience with us at Island Seas Resort as we have many owners and guests who have wonderful vacations and memorable experiences with us. We usually get wonderful reviews of our staff’s courteous and friendly nature. Unfortunately in today’s world, security must be a priority, and we do remind our guests that they should be extremely careful at all times. We have 24-hour security and we are a gated resort, but as a courtesy we remind our guests to be careful. All resorts and hotels should be taking this extra step. Hopefully if you were having trouble locking your resort door you notified our Maintenance Department for assistance. We appreciate your review, and hope that if perhaps your travels someday bring you back to our island, you will give us a second try.

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Reviewed January 7, 2014

Our family of 5 spend a two week holiday over Christmas and New Years on Grand Bahamas and on Island Seas Resort in a 2-bedroom apartment (sleeps 6).
Expect: ok standard; clean and nice beach with some palm trees, beach chairs and water sport possibilities. The restaurant has ok food but only the outdoor ambience is nice. Bar closes already at 10pm. WIFI is available but terribly expensive (12 USD/day; 70USD/week). Clean apartment. Complementary transport to Lucaya (shopping and marina) but we found it helpful to have a car! (do not worry about left-side traffic; there is almost no traffic). Weather was nice most of the time (sunny or partly cloudy 25-32 degrees Celsius (77-89 Farenheit).

Room Tip: Resort has Ocean Front and on the other side of the road (towards a canal). Demand what you want up...
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  • Stayed: December 2013, traveled with family
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2  Thank M-Kalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded January 15, 2014

Thank you for coming to spend your vacation with us. We realize you have many vacationing options and we appreciate you choosing us to relax, rewind, and repeat. And we do hope you’ll come back! We love our repeat guests!

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Reviewed January 5, 2014

Stayed one week at the resort and enjoyed being right on the beach. The grounds were clean and pretty. The staff was a delight and helpful. The units for the most part were clean but in need of an overhaul. The timeshare sales staff was low pressure which was welcome, and we did sign up for the free lunch the second day to listen to their presentation. We did receive all the promised perks and then some thanks to Trenetta who made sure our stay was pleasant. The taxi cab from the airport averaged $21 to the resort and $22 going back to the airport. The free shuttle to Port Lucaya was great. Also if you do choose Island Seas resort head down the beach and visit Chef Bernie for awesome BBQ food and barn fires. Overall, I would return to Islansd Seas Resort.

Room Tip: Request a room on the ocean side.
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  • Stayed: January 2014, traveled as a couple
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3  Thank LMAM_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer_Island_Seas, Guest Relations Manager at Island Seas Resort, responded to this reviewResponded January 15, 2014

Thank you for your review of Island Seas Resort. We find our private beach to be both beautiful and relaxing. Did you get to play Bingo or some beach volleyball with our Activities Director? She really enjoys singing the karaoke tunes with our guests and joining in shuffleboard games, too. Thank you for participating in our presentation; the vacationing needs of our guests vary so our goal is to show what we have and let our guests evaluate if it fits their needs. We are glad you found the Bahamian food of good taste and quality, and we hope you come back soon to relax, rewind, and repeat!

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Additional Information about Island Seas Resort

Address: 123 Silver Point Dr, Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Freeport
#8 Top resorts Hotel in Freeport
Price Range: $139 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island Seas Resort 3*
Number of rooms: 168
Official Description (provided by the hotel):
This fully furnished one and two bedroom condominium resort with full living/dining areas and private beach is set between the shopping and dining centers of Port Lucaya Marketplace, 2 miles away, and Freeport's International Bazaar, 3 miles away. ... more   less 
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Also Known As:
Island Seas Hotel Freeport
Island Seas Freeport
Island Seas Resort Freeport Bahamas
Island Seas Resort Bahamas/Freeport, Grand Bahama Island

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