Just came back from spending 7 days at Island Seas Resort. Our family of 5 stayed in a 2 bedroom apartment across the road facing the marina. This was a timeshare exchange through Interval. We had to be moved three times before finding a unit that was acceptable. The landscape area is beautiful, but once you get into the units that’s another story. We found broken air conditioners, old TVs, broken-dusty blinds, broken remote controls. Maintenance is poor. We had to call three times to get pillows, sheets for the sofa bed, new remote control and someone to fix the living room air conditioner. We found garbage around the pool area that should have been cleaned sooner. Housekeeping is awful. The floors are dirty and well as the toilets. They come daily to change the towels, and that’s it.
The resort has a TERRIBLE problem with the beach towels. There are no beach towels at 9 am, or 12 pm or 3 pm. They were all the time out of towels. Please invest in beach towels so people do not have to bring the unit towels to the pool/beach. I have never seen something like this in any other resort.
The activity lady is very mediocre. The resort has an activity schedule for kids, but the activity lady does not show up for the kids activities.
People are polite, but not friendly. The beach is very, very nice and clean. The grocery store is very expensive, it’s better to go to Solomon supermarket, about 5 minutes from the resort.
The resort needs a major overhaul. Staff needs to wake up, realize that they depend on tourists and drop the do not care attitude.
We liked the Bahamas, but we won’t be back to this resort. This is a 1-2 star resort!
- Official Description (provided by the hotel):
- This fully furnished one and two bedroom condominium resort with full living/dining areas and private beach is set between the shopping and dining centers of Port Lucaya Marketplace, 2 miles away, and Freeport's International Bazaar, 3 miles away. ... more less
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- Also Known As:
- Island Seas Hotel Freeport
- Island Seas Freeport
- Island Seas Resort Freeport Bahamas
- Island Seas Resort Bahamas/Freeport, Grand Bahama Island