Island Seas Resort
I checked into this resort on Monday of last week. The arrival day is Sunday, but my flight was delayed.
The trip from the airport was brief but cost $22 for one person. I had emailed ahead and was told by the resort that they do not provide a shuttle. They did answer my emails within 24 hours. The check in time is normally 4 pm, but since I was supposed to arrive the day before, my accommodation was ready. At five o’clock some of the less fortunate were still waiting at the bar area.
Guests are directed to a desk where they are given a series or rules and options that are somewhat off-putting (Do you want a lock or no lock for the room safe? If you lose it you pay. Here is the inventory list. Be sure to complete it. If anything is missing you pay. Guests are given bracelets for ID purposes. Gold bracelets allow a discount at the Coconuts Bar and the Sea Grape Restaurant, but no one said anything about this.
The guest suites are in buildings three stories high and arranged around the pool/ hot tub area and the Coconuts Bar. As this is the only place WI-FI is available, it is generally busy. Access to the suites is somewhat inconvenient as they must be reached from staircases in the back of the buildings. There are no elevators but porters are available. The terraces for the first floor suites open right onto the walkway. The total lack of privacy is awful. The rooms are small, but adequate. My two bedroom, two bath suite had comfortable beds, mirrored closets and dressers. Both baths had hair dryers, and the kitchen had full size appliances. There were enough utensils and cookware for average needs. Everything was clean. One of the burners on the stove did not work. The light was out in the back bedroom. A few hours after I checked in, someone called to see if everything was OK. The light bulb was changed within two hours. What they could do nothing about was the smell of cigarette smoke that permeated the apartment. There was a dirty ashtray on the front terrace. Housekeeping said I could bring it to the front desk if I chose to. There was a flat screen in the living room area and really old-fashioned low definition televisions in each bedroom. The television signal kept going out for thirty second to a minute at a time. This was very annoying. The furniture was really rundown and somewhat uncomfortable to sit on. I was told by management that there were two trailers of new furniture right outside. They were waiting until they could do all of the units before doing any.
Entertainment was advertised at the Coconuts Bar, but it never happened The next night there was karaoke, but the person running it could not figure out how to get all the words on the screen. Naturally there were few takers. Most people were trying to access the internet on their laptops. Accessibility was erratic at best. About his time I noticed the smoking problem. A few guests began to smoke cigarettes or cigars although smoking in common areas is not allowed. At first they did so surreptitiously, but unchallenged they created make shift ashtrays and smoked with abandon. When I questioned a staff person at the bar, his response was that the smokers were buying drinks. At his point I gave up and headed for the gym. The “gym” was nothing like the picture. There were two tread mills, a recumbent bike and some dumbbells. That’s it. There is no water fountain, no towels and no air (windows were sealed).
The hot tub looked murky, but it was very hot and much in demand. The beach was stunning in its beauty. The resort had more than enough comfortable lounges and plenty of soft bath towels you could sign for. If you are beach person and do not mind the somewhat chilly (70F) temperatures in January, this is where this resort shines. I changed to a beachfront room, but this was a mistake because the room was noisy. I wonder if the employees know that their conversations early in the morning and late at night can be heard very clearly? Based on their comment s about certain guests, I think not.
The resort offers Spa services. The massages were quite good, but not cheap. There is also a free shuttle to take guest to the supermarket on Monday and to Lucaya on the hour during the morning and late afternoon. There are several tours available.
Finally, the one thing to really watch out for is the high pressure and deceptive timeshare presentation. If you let it (and I did), it will take an entire morning. The contract is supposed to be cancellable for seven days, but they will attempt to add fees and other considerations. The experience is enough to make one swear off timeshares. Other guests have written about this. Read their posts
Island Seas Resort is fine for couples with very young children who just want to enjoy the beach. It is probably also fine for newlyweds who can create their own fun. There is virtually no nightlife for singles although I did find a local bar that was accommodating. On Wednesday nights there is a fun party and food opportunity at Taino Beach Fish Fry. The Casino at Lucaya is small but pays well. The one meal I had at the resort was very good. Like everything else at this resort, it was expensive.
The staff members tried desperately to assure me that the resort would be modernized within two years. I don’t think I’ll be back to see.
- Official Description (provided by the hotel):
- This fully furnished one and two bedroom condominium resort with full living/dining areas and private beach is set between the shopping and dining centers of Port Lucaya Marketplace, 2 miles away, and Freeport's International Bazaar, 3 miles away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Cancelon, TripOnline SA, Travelocity, HotelQuickly, Hotwire and getaroom.com so you can book your Island Seas Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Island Seas Hotel Freeport
- Island Seas Freeport
- Island Seas Resort Freeport Bahamas
- Island Seas Resort Bahamas/Freeport, Grand Bahama Island