Like many people we were hesitant to book this location but boy am I glad we did. Like life, the Golden Rule applies here. Offer a genuine smile and hello and you get one just as genuine in return. If you have a problem, ask for help do not demand a remedy.
Staff from the front desk to the food and beverage service, to housekeeping and recreational people have been nothing but pleasant, chatty and informational for us. On the other hand I've seen a couple of exchanges between a belligerent guest and staff where the staff just shuts down. I would have reacted the same way. NO ONE should react to that kind of abuse in any other way.
Our room is fine. We are in the Bimini/#2/Green building and our room is great. Basic but fulfills our every need. The view is to die for and mere steps to the beach/pool/everything.Bedding is spotless, beds are cozy but to be honest, with all there is to do here we've really only been in the room to sleep, so this perfect for us.
Food is plentiful, and wildly varied. If you have trouble finding something acceptable to eat here my guess is you struggle in most food places.Maybe not gourmet but filling, varied and lots of it. I agree with an earlier contributor, introduce yourself to Irene at the grill station. Let her prepare what the special is of the day her way and you will love it.
Marcus at the beach bar is delightful and given the chance will conconct some delicious things that most guests don't know to ask for.
the pool spotless as is kiddy pool and Jacuzzi. the beach is wonderful. Lounge chairs galore. Even if you show up late in the day you will find seating.
There are peddlers on the beach but GIVEN the chance react politely to being told "no thanks." On the other hand we've befriended a couple of super nice guys that have given us wonderful suggestions on things to do away from the resort. Brian, the jetski guys is one of the nicest people we've met and had turned us on to island secrets we hope he does not share with too many people.
One more thing about the beach. The property has laid cement paving to a number of palapas and lounge chairs for those guests in wheelchairs so they don't need to struggle with the sand,. NICE TOUCH Wyndham!!
The ONLY crime we've felt here is that we cannot stay longer!
So in summary, gauge your expectaions to three stars, be pleasant and ready to see all the good things and you will have a GREAT time!!!
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- Also Known As:
- Viva Wyndham Fortuna Beach Hotel Freeport
- Wyndham Hotel Freeport
- Wyndham Freeport
- Viva Fortuna
- Freeport Wyndham
- Viva Wyndham Fortuna Beach Resort
- Club Viva Fortuna
- Viva Wyndham Fortuna Beach Bahamas/Freeport, Grand Bahama Island