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“Viva Wyndham last minute booking after Groupon ferry from FLL” 4 of 5 stars
Review of Viva Wyndham Fortuna Beach

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Viva Wyndham Fortuna Beach
Ranked #5 of 16 Hotels in Freeport
Miami Beach, Florida
1 review
“Viva Wyndham last minute booking after Groupon ferry from FLL”
4 of 5 stars Reviewed February 4, 2013

We booked this resort after purchasing the ferry Groupon from Ft. Lauderdale and were not disappointed. First and foremost: Wyndham, please pay your staff more and don't work them to death! They are incredibly hard workers and do an amazing job, practically 24/7. We saw the same staff on duty full time for 2.5 days. Secondly, the entertainment was awesome. The Friday trapeze show was amazing, and the dinner that night was fantastic. Friday night bonfire is so much fun. Saturday dinner and all lunches pretty standard, not great but not terrible. Now the bad - the first room we were assigned to, the cheapest rate at $200/day for two people, was awful. Mattress was old and broken, pathetic really, and sparse furniture needs to be burned. There is no reason that in 2013 a hotel (not a motel) should have a limp flower printed blanket on the bed and nothing fluffy or inviting in a room. Seriously, a Motel 6 would have been better. We walked down the row and saw doors opened as rooms were being cleaned I got so irritated by knowing that better rooms were available and requested the upgrade. Happily, they complied at no charge (the bed was so broken), but really there is no reason these disgusting rooms should still exist. Wyndham: please upgrade all of your rooms to be at the level of A3205. That should be the bear minimum of standard for any hotel where people travel to a remote location and have no other options. Overall, a great trip. Will be booking with Viva Wyndham in the future, probably the DR next time.

Room Tip: Do not get the cheapest room.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jaime g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination for a nice getaway.
First of all we would like to apologize for any inconvenience caused due you room experience, yet we are glad that the situations has been taking care of quickly, and we would like to mention that we have in progress a remodelling schedule for 2013 to make sure that each room and service are upgrade for our guests best experience with VIVA RESORTS.
We are thrilled to read how you enjoyed your experience here with us and all our staff and were pleased to read how you have enjoyed the food in all our restaurants, as well the activities and entertainment is always nice to get recognition of they great job making sure that each guest have a great experience with a truly Bahamian Atmosphere
We would love to welcome again with us in our resort our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,019 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (833)
Date | Rating
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English first
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 4, 2013

Like many of the reviewers have already mentioned, your experience here will depend on your expectations. It is not a 5-star resort, but you aren't paying that kind of money for your room either. For the price you'll pay, though, it is a great experience. Drinks are plentiful, the beach is beautiful, and there are plenty of activities to keep you busy. We were there for 2 nights and would go again.

For any divers out there, there is a dive shop that runs daily trips from the resort - a pleasant surprise for us since this isn't advertised on the website. Staff are friendly, shout out to Bernardo, Alice, and Pierre!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank ryan_bs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are happy to read how you enjoyed your experience here with us and that we have covered all your standards and expectations, also we are glad to hear that you have enjoyed the food and beverages, as well the activities and entertainment not to mention that you have the pleasure to enjoy our great beach in Grand Bahama Island.
We would love to welcome again with us in our resort. Also that there is lots more to explore on the Island with greatest spots for Diving and Snorkelling on the blue waters Bahamian beauty. And of curse our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.

Kindest regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 3, 2013

We enjoyed our week here mainly because the location and resort staff are great. Lovely expansive beach, great set of activities with very friendly and accomodating staff. The trapeze team (Lawson, Justin and Iliara) were exellent - very friendly, talented and accomodating! The shows are mainly dance based - for a good eason. The male staff are AMAZING dancers! The circus show was very artistic yet varied - we have seen likely 20 such shows are various resorts and this was the best. The food was average - lots of choice, always salad and fruit. The Italian night was great - large assortment of cheeses! Bar staff is very friendly and accomdating as well - cope well with busy evenings, always with a smile. It is great value for your dollar. The accomodations have been upgraded somewhat especially the bathrooms in the bedrooms, though are still qute basic yet comfortable and fairly large. Great large hot tub! The resort attracts a varied clientele, lots of Europeans and South Americans at this time of year, so it is enjoyable to chat with the other guests.

Room Tip: Most but not all rooms have an ocean view. There are a few rooms that face away from the center of t...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Habaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are thrilled to read how you enjoyed your experience here with us, not only mentioning how much you have enjoyed your room and service, the beach and all the extension of white sand that Grand Bahamas Island offer to all guest from all over the world to explore, and of curse all the best opinion on our Food and Beverage department knowing that each guest is unique on that area and the we have cover all your standards and expectations.
Also we are glad to hear and is great to received all the appreciation for all the Staff members not only the daily nightly entertainers and they great labour on their activities also to all the staff members making sure that each and all the guest are having the most pleasure vacation experience in Viva Resorts.
We would love to welcome again with us in our resort. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,



General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 1, 2013

We booked a day at this resort as a shore excursion while we were on a Norwegian cruise. 3 couples spent a mostly cloudy,breezy not so warm day there but we had a blast. Food was good,drinks plentiful and lots of varieties. We stayed mostly at the hot tub area due to the cool temperatures but the resort over all seemed nice. Definitely not 4 star, maybe 2.5 or 3.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to thank you for visiting us at Viva Wyndham Fortuna Beach Resort for your Daily Excursion
We are pleased to read how much you enjoyed our Promises not only our beautiful beach and the all inclusive meals and drinks provided also due weather conditions that still have a great time here with us.
On behalf of the staff and management, we would like to thank you once more for your positive review and for your hospitality and for other future guests to read.
Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 1, 2013 via mobile

Spent the day at the Wyndham while on a carnival cruise. Beach was beautiful, lots of debris, but big with many chairs. Pool was large, but unheated, so difficult to swim in this time of year. Food was TERRIBLE!! This was the biggest let down of the day. Overall, good for a day excursion, but would not want to spend more time than that.

  • Stayed January 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Jkms0316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest

We would like to start by saying thank you for visiting Viva Wyndham Fortuna Beach Resort for your Shore Excursion Experience.

Although we would like to apologize for not meeting up to your expectations during you stay with us, yet we would like you to understand how grateful we are to read your review and that after all you all had a good time enjoying our premises and beach and amenities.

However, concerning our food and beverage departments, we receive positives comments about our meals and beverages; yet each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers. Although we truly regret you could not find something of your preference.

On behalf of the staff and management here at Viva Wyndham Fortuna Beach, we would like to apologize once more for your kind of experience you encountered with us, yet we would like to thank you for your hospitality and honest review.

Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 30, 2013

Just returned from from five nights at this resort. Had a wonderful time. A friend had a wedding on the beach which was beautiful. Rooms were spacious, clean, and had a Great View of rhe Ocean. The staff were more than willing to help with any need. My only complaints were that they had no shuttle service. $25 to and from the airport, $20 to shopping and Casino. All in All it is a great place to stay.

Room Tip: Bring a large mug. They will fill it at the bar with any drink you like and you don't have to ma...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are glad to read how you enjoyed your experience here with us and all our staff and were pleased to read how you have enjoyed the food and beverage and our Services in our Promises.
We also are happy about hearing that you enjoyed our rooms as well as what the beach and island offered to you, and of curse not to mention that we are glad that we could cover all the needs necessary for your friends to have the most amazing time on their wedding here with us.
We would love to welcome again with us in our resort. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.

Kindest regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rochester, new york
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 29, 2013

Ok, the resort isn’t as bad as people say it is, My wife and I have been traveling to resorts over the last 18 years and know how to rate a resort pretty good. Sure there are a few issues but with all the hurricanes what can you expect and they are updating. I found everyone to be friendly especially Charlie when you first arrive. I had no trouble sleeping, the room was clean and everything in the bathroom worked. I didn’t have any trouble finding something to eat, my wife is pickier than I but she was never hungry, I found all the food and bar area’s nice and clean. There is a gift shop and a typical drug store, if you can’t find a t-shirt or something just go to the beach and find the woman selling those types of items, she is nice and will bring back your size or style the next day. The beach is huge, free of straws, cigarette butts and there were ample beach chairs even when the cruise ship people showed up which isn’t as bad as people made it out to be. The beach grill & bar you can help yourself except for booze. Breakfast and buffet dinner was also help yourself including coffee, juice and beverages but the ladies cleared your plates away quickly. For the money you can’t beat the resort and it’s always what you make of the vacation so have a few drinks and relax! This was the first time on this Island and I can tell you these are the friendliest and laid back people you’ll meet in a long time. Careful with the Goombay Smash drinks! I’m going to rate this property a 4 because I went with low expectations and I was happily surprised. Kurt- Travel dates 1/19-22/13.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Beached2131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to thank you for visiting Viva Wyndham Fortuna Beach Resort as your vacation destination.
We are thrilled to read how much fun you had whilst staying here, especially to see that you enjoyed our amenities provided for you, not only your room and the accommodation, the food in all our restaurants, the bar and pool and of course the service provided by all our staff.
Also were glad to see that we have covered and passed your standards and expectations, regarding that each guest is unique and we are grateful that you have trusted and enjoyed our products.
On behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.
We would love to welcome again with us in our resort our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Viva Wyndham Fortuna Beach

Property: Viva Wyndham Fortuna Beach
Address: Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Freeport
#4 Top resorts Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Fortuna Beach 3*
Number of rooms: 276
Reservation Options:
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Also Known As:
Viva Wyndham Fortuna Beach Hotel Freeport
Wyndham Hotel Freeport
Wyndham Freeport
Viva Fortuna
Freeport Wyndham
Viva Wyndham Fortuna Beach Resort
Club Viva Fortuna
Viva Wyndham Fortuna Beach Bahamas/Freeport, Grand Bahama Island

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