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“Definitely making a trip back to the Reef” 4 of 5 stars
Review of The Reef Atlantis, Autograph Collection

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The Reef Atlantis, Autograph Collection
Ranked #2 of 14 Hotels in Paradise Island
Certificate of Excellence
New York City, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Definitely making a trip back to the Reef”
4 of 5 stars Reviewed June 20, 2013

This luxurious property stands as one of the best hotels on Paradise Island. The staff were super friendly and very attentive. The front desk even upgraded me (after some persuading) with a beautiful terrace view. Yes, it was expensive but what do you expect? You're on Paradise Island!
Beds were comfortable and loved the dual sinks in the bathroom.
Unfortunately it rained all week but we still managed to check out everything the resort had to offer which included Aquaventure Waterpark, The Dig Aquarium, the Casino, Atlantis beach (when it stopped raining) and Dolphin Cay

If you're staying at The Reef, you will end up saving a ton of money as food is VERY expensive. The kitchenettes were fully stocked and housekeeping was amazing. This property was not that far from The Royal Towers and the shuttles were quite prompt and reliable.

If you need any groceries delivered to your suite, the Bahamas has FoodStore2go.com. Your groceries will get delivered right to your doorstep with no hassle.

The dolphin encounter was fairly expensive but was well worth it.

In the evenings, head over to the casino and play roulette! After your winning streak, spend it all at Dragons Ultra Lounge which sits right off the casino floor. Great music and a fun atmosphere. (We were here during the NBA Playoffs and loved it)

Definitely buy your own bottled water from a supermarket or Foodstore2go as bottled water on the property is very expensive. Also, plan your day out accordingly as you may run out of things to do if the weather is bad. If the seas are rough, you will not have a chance to jetski/parasail.

On a side note, we bumped into Joe Jonas at the waterpark which was a surprise. Maybe you might see a famous person the next time you visit!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (375)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
New York City, New York
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 19, 2013

My husband and I stayed for 4 nights at the Reef in a One Bedroom Deluxe Ocean Room View. There are 2 full bathrooms, dining room in the living room area, a gorgeous view of the beach from the big size bedroom. There is a kitchen area with a dishwasher, frig and microwave. Private beach only accessible to the Reef and the Cove occupants of the hotel. There are many restaurants to choose from at the Atlantis expensive to casual restaurants, a casino, a dance club and a comedy club as well. The overall service was great but if you want peace and quiet The Reef is the place. The Cove can be a party/loud place to stay. There are something for all ages. It can be expensive.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 17, 2013

We just returned form our summer family vacation to the Reef Atlantis and had a great time. Theres something for all ages to do there. We were traveling with 2 other families and a total of 5 children ages 5-12 they all enjoyed the Atlantis Kids Club while we enjoyed Nobu and Mesa.
Rooms are very spacious and a kitchenette and pull out sofa, Bed extremely comfy. Accommodations are those we're accustomed to but the reason why i did not rate it 5 Stars is because the service all across the board at Atlantis is not up to par with 5 star resorts. No one seemed to really want to help or go above and beyond. For example when lounging out by the Reef pool we hd to go hunt down a server to get a drink or just order up at the bar. Overall we had a GREAT vacation and will return just have lower expectations on service.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank kladis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 17, 2013

This was our first visit to the Atlantis resort. Our family wanted a nice, spacious, place to stay...that offerred a quiet getaway, but just a short walk away from the mainstream Atlantis waterpark experience! We opted for the suite plus studio room for our 6 person family. We had the corner room on the 16th floor 925 and 927. The main suite bedroom was unbelievably beautiful and spacious with the most exquisite view of the ocean I have ever seen. This room closed off to a full living area with full kitchen. 2 full baths in this room. The Studio had a smaller scale kitchen, but certainly doable. Pullout full-size couches for the kids were nice. GREAT staff and very polite service. We took a taxi and got our own groceries, for our lunches and snacks and water. It was so nice to come back to the Reef's pool and private beach, after the chaos of the Royal Towers/main waterpark on the Atlantis property. If you want to be in the middle of it all..this is not the right hotel choice. If you want to have a quiet escape when you need it during your stay...this is the one! Starbuck's downstairs was a nice breakfast bonus. Slow service, but found this to be the island-way pretty much all over the Bahamas. Love that you are at the end of the beach and can walk the beach for 30 minutes without tons of people at the Reef side. We snorkeled around the Reef and saw the same great fish that we saw out on our chartered snorkeling tour (the Flying Cloud company).

Some of the downfalls of our Atlantis experience was the lines/waits for the slides. Inconsistent hours of operation for the slides/river/restaurants, etc....

Take advantage of the aquarium at the Royal towers were great, as well as the predator bay/aquarium. We did one buffet at the Beach Tower called Seagrapes. $50 per person, but kid friendly with lots of food options. Kids under 12 were charged less.

Enjoyed the Marina Village...enjoyed Johnny Rockets, Carmines (a family style italian place). Ben and Jerry's is always a good thing too! Fun to see all the enormous yachts parked right there too.

One complaint was the Dolphin Cay experience. You will receive a free shallow experience upon checkin at the Reef. Unfortunately, this does not go towards any other experience at the Dolphin Cay, like deepwater, or sea lions, etc.... We did the Deep Water experience and it was a total letdown. $220 per person is nothing to sneeze at either! 30 minute video was part of the 60 minute experience you pay for. Seemed all they wanted to do was sell you photos...not enough time with the dolphins! The foot push was the highlight, but the deepwater scooters were totally lame. Not worth it at all. Have enjoyed other dolphin experiences in Mexico and Florida much more over this one. Don't waste your time and money on this. Go snorkeling!

Room Tip: corner room, ocean view, suite
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank texmex2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level Contributor
101 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 16, 2013

Our overall experience at the Atlantis was average based on the overall value that you get from the resort. We took a chance going to Atlantis knowing it was not going to be inexpensive trip. The Atlantis did not separate itself from any other high end resort in our mind. The service was good but not exceptional. The overall resort seemed dated especially in areas like the aquarium. The casino is ok but we come from CT. We stayed at the Reef and got a town car as part of transportation. I would recommend the town car if you want to stop for beverages and food to bring to the Reef. You do not need to buy coffee as coffee is supplied by the Reef. The Reef is worth the extra cost and additional space though the room is not any more glamorous than any other high end resort that we have stayed in. It is quiet location and a bit of walk to the main towers so keep that in mind. The shuttle service is available but make sure the driver knows if you want to get off at the Market Village or you will end up back the Reef like we did. There are no exceptions to the route. The biggest disappointment was the number of cups and kids life jackets left on the beach and towels on the lounge chairs. I would rather see the resort clean up the plastic cups than rake up the seaweed that washes up EVERYDAY. The locals do not seem to like the rain and the weather was not the best during our stay but that still is no excuse for not maintaining the beaches. The dining choices get high ratings especially Mesa Grill. We met and know folks who come back year after year and have family that just love it here. It would not be the case with us. It is a very nice resort, so do not get me wrong, but you can definitely find a better value for your dollar elsewhere if you get beyond the “glitz, glamour, and prestige” of the Atlantis.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Wayne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio TEXAS
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed June 15, 2013 via mobile

I was so disappointed in this resort, as a whole. It was loud, crowded, expensive and not at all relaxing, especially for the price. We stayed one night before we left on a boat trip and the night after we got off of the boat. I found the second stay, I didn't want to leave the room. We had dinner at Mesa Grill the first night, which was average, and at Nobu the second night. That was a mistake. So loud, we had to yell at one another. No personal service. We had brunch at Mosaic. it was $72+ for two. Kids were running around screaming. It was chaos. The casino reeks of smoke and the smell carries through the lobby....worse than Vegas hotels. The grounds are packed with families. We tried the over 18 pool at The Cove to escape the masses only to be told we weren't allowed there because we were staying at The Reef. The Reef IS quieter. The Bahamians are lovely people. This resort reminded me of an amusement park with hotels rather than a resort designed for a relaxing vacation. I don't recommend this for couples....if you have children and can afford it, your might like it or maybe your kids will. For about $1000 a day, I will go somewhere else....

Stayed June 2013, traveled as a couple
Helpful?
3 Thank Tandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
164 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed June 9, 2013

The Reef is great with families (a close equivalent to the Cove for couples). In addition to having the amenities of the Cove (ie "private" pool, etc), the hotel rooms are spacious and well equipped. We booked the 2 bedroom unit and it was first-class. The hotel was modern and the washer/dryer combo was very helpful especially if you end up in the pool or beach a lot. Its far enough from the hustle and bustle of the "casino" area, but perfect for an after-dinner stroll. Unfortunately, the rooms can be quite pricey, especially compared to the "deals" you can get from the other hotels in Atlantis.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ppts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reef Atlantis, Autograph Collection

Property: The Reef Atlantis, Autograph Collection
Address: 1 Casino Drive, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Paradise Island
#1 Romantic Hotel in Paradise Island
#1 Spa Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#2 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Reef Atlantis, Autograph Collection 4.5*
Number of rooms: 497
Official Description (provided by the hotel):
Located directly on Paradise Beach, guests of The Reef Atlantis enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis and a Starbucks lounge. ... more   less 
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Also Known As:
The Reef Atlantis Hotel Paradise Island
Reef Atlantis Paradise Island
The Reef Atlantis, Autograph Collection Bahamas/Paradise Island

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