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“Blown Away in Atlantis Bahamas”

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Atlantis, Coral Towers, Autograph Collection
Ranked #10 of 14 Hotels in Paradise Island
Toronto, Canada
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Blown Away in Atlantis Bahamas”
Reviewed May 12, 2010

We took advantage of an Atlantis promotion which was well worth every penny through West Jet. Check-in was easy and simple. We originally booked a terrace view beach tower and was upgraded an ocean view villa in the coral towers.

The beach had clear, warm, pristine water. Yes, there are some areas where the beach had some reminisce of the passing hurricane with exposed rocks; however, the hotel effectively noted these areas. The sand was a bit rocky from the last time I had visited a few years ago, but water shoes were not needed.

CONS:
- Tons of walking particularly to the water slides from the coral/beach towers
- Alcohol was a bit pricey, typical NY, Miami prices
- Many pushy vendors on the beach
- Hard to find a covered lounge chair on the beach
- Limited options to eat after 10pm

PROS: (marina villa)
- Clean room, tiled floor, large updated clean marble bathroom
- large, comfy bed and pillows
- in room safe, coffee maker, iron and full balcony
- option to use A/C or ceiling fan
- NO ELEVATORS in the Villas!
- Along with minibar, also had a compact fridge.
- Cabana at the Cain in the Cove was luxurious, private washroom, shower, tv
- Lively music, fantastic water slides, most adventurously lazy river around.

FOOD:
- Check out some of the dinner menus on the Atlantis website to get a feel of the
menu and food prices.
- book reservation ASAP!
- Carmines (yes, we got reservation for a party of 2) and Mesa were worth the price.
- Nobu, very salty and overprice for what it is. Better off booking at the Dune or Mesa.
- Food portions are large and we split most lunch portion.
- Lagoon and Pieces were affordable and yummy

TIPS:
- my tip to you is to tip!
(We received superior service, free drinks, shuttle limo service,
prime dinner reservations, reserved beach chair, etc)
- liquor prices at the airport are very cheap if you want to bring a bottle home (black
label $27, vodka $10, Baileys $18)
- There is a liquor store near Antony's grill behind the marina.
- Check the TV in room to get a summary of the charges that are on your hotel card
- Bring some light snacks, chips, granola bar etc, as it can add up to purchase on site

This was my forth visit to the Bahamas but my first time staying at the Atlantis hotel. Really, why would I return anywhere else? The is a great hotel for the masses as it caters to singles, family and couples alike. Enjoy your stay!

  • Stayed May 2010, traveled with friends
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1 Thank window_seatpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Edmonton, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 6, 2010

We just returned from our trip to Atlantis and we had the time of our lives!!!! We unfortunatley didn't get out of Atlantis to try the fish fry or any local sites as we had so much fun in the resort we never left.

In planning our trip I read review after review to try to get the most out of it and not be surprised by the hospitality or prices. I am not sure what some people expect as they were always friendly, helpful,and courteous! I read alot of reviews that said staff were rude, ect. ect. and we did not run into one staff member that wasn't amazing!!

The prices.... Prices were high on some things, but no worse than Disneyland that's for sure, drinks were around $10 bucks maybe a little better for blended drinks, a pop poolside was $4.00 which you have unlimited refills. A hotdog was $6.50 alone or pair it with fries and a drink for $7.00, If you look you can find some pretty resonable items. Really the only thing I really found out to lunch were the water prices. In the rooms $5.60 for 1 liter of water, $9.75 poolside. We brought coolers with us so we went across the street to the duty free and the market and bought booze and pop and water. A 4 litre jug of water there is $1.95, pop by the can from the store was $1 a can basically . Staff never once told us we could not drink our own booze poolside, we even asked for a bag of ice one day and they brought us some. We did order the blended drinks ocassionally and watch out they free pour so you definatley get your money's worth.

Food.. We took the casual meal plan.... not sure if it was worth it or not. It was for sure worth it when we ate at the buffets as they were pricey but we also ate at Johnny Rockets a couple of times and they have Fantastic burgers!!! ( not in the plan reasonable prices) Taking the meal plan for sure took the wow factor out of the prices so I would probably do it again. I don't know if it is a really slow time of year or if the economy has hit them pretty hard but alot of the casual dining options were only open certain days of the week. I recommend eating at Murray's Deli for sure, really good food.

Rooms were clean and large, and the only noise I ever heard were doors closing in the hallway. We had adjoining rooms with the kids and that worked out great!!! Our kids are 9, 15, and 16 and when I asked them what vacation we have taken that they liked more than this one the were in complete agreement that not even Disneyland beat it. It was our favorite family vacation to date and if we ever get the chance to go back we would in a minute!!! My only regret was leaving.....

  • Stayed April 2010, traveled with family
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Helpful?
2 Thank dcvacationers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galloway, New Jersey
1 review
Reviewed May 5, 2010

My brother sister and I stayed at Atlantis at the Coral Tower in March. We had the best time. The food and beverage is excellent, service was fabulous. Truely, you are in a place that is nothing short of Paradise. Rates are good right now. Where can you get a waterpark, and the most magnificant aquarium I have ever seen? Highly recommend for families as well. The kids club looks unbelievable...the kids couldn't wait to get inside, and the SPA....OMG was fabulous. You'll never want to leave.

  • Stayed March 2010, traveled with family
    • Value
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Helpful?
Thank jeanm010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 26, 2010

We stayed at the Coral Towers. The rooms are of very poor quality and dirty. We were told this tower had been renovated. Clearly, it had not. They charge for everything (housekeeping, beach towels, doorman)and then add a gratuity "for your convenience". The aquariums were dirty with lots of debris. Food is outlandish. Take a cab to the Graycliffe or Cafe Matisse. Far better food with a similar price tag. The beach is washed out. When we returned home, they had charged us for an extra night stay. We only found this out as we checked our credit card. It took many phone calls to resolve the issue. My advice would be to stay somewhere else and only pay the daily fee to visit the resort if you are dying to see it. You will be much happier and richer!!

  • Stayed March 2010, traveled with family
    • Value
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Helpful?
1 Thank Raj29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2010

The resort was amazing soo much fun the we never had to leave their were soo many things to do from the water park the casino and the beach we did it all my husband and I saw one thing about it fell in love and their was no other place we wanted to go the one thing is the prices were a little high for even a hot dog in the end we didn't care we had such an amazing time

  • Stayed October 2009, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank briggs82909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Virginia, USA
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 12, 2010

Summary:
Excellent location, beautiful grounds, excellent variety of marine exhibits, easy / direct flight from DC, excellent food, fun water park, one of the most expensive resorts in creation, extra fees for way more things than you would expect given the prices, keep a close eye on your belongings outside your room. All in all, we are all glad to have gone, have been, not to return.

Too long detail:
We stayed at the Atlantis Coral from Sa, 3/27 to Sa, 4/3. Airport transfer with Majestic Tours was great. Check in around 1 PM was easy, and our water view room (room 12-309) was ready. As you can see from the attached picture, "water view" is technically accurate. We had a better view of loading docks and roofs and service entrance of hotel building below.

The room was nice, if generic, on the order of a low-end Holiday Inn or Hyatt. Had a digital-code-settable safe, hair dryer, 32" LCD TV, thermostat with good air conditioning (very loud), food/drink bar with a packed fridge, 2 comfortable queens, pillows of three different firmnesses. We asked a maid if she could unload the drinks so we could use the fridge for our water etc, but it was not allowed. We quickly learned that though they are friendly, there was no flexibility on the part of the staff for many things. It also had balcony with 2 chairs and a small table (to watch tomorrow's food being delivered to the loading docks).

The resort is huge. It has five very large hotels: In order of least to most expensive (I think) and luxury (I am positive): Beach, Coral, Royal, Cove, Reef. You can power walk (~5 MPH) for 20 minutes end to end. Be prepared to walk. We did not see this as a negative, but you may.

The main water attractions are very convenient to the Cove and a little less so to the Royal. They are a 13 minute walk from the Coral. There is a very nice pool and (very) lazy river between the Coral and Beach. Most of the water activities at Beach and Coral were under construction on not in operation.

The "Aquaventure" park is very high quality. Not a Water Country-class park, but very nice. There are 8 "primary" slides, including almost straight 80 foot high drops, two slides through the shark tanks, four slide reachable directly from "The Current" "rapids" river via a conveyor belt you ride up in your tube. The slides are reached from two towers, the rapids from one of the 6 (?) pools surrounding the area. The rapids were a lot of fun, with four actual rapids in a ride that is really long (about 20 minutes to ride the whole thing). There is a short conveyor ride up to a peak, where you think you will hit a large drop, but are instead conveyed back down. Just my speed. The other slides were a little too daredevil-ish, except the serpent, which has lots of twists and turns, no bid drops and has a leisurely (30 second) finale through a large, square, clear tube in the middle of the shark tank.

We knew enough to "reserve" chairs early, and are glad we did. This is similar to a few resorts we have been to. Others are NOT exaggerating when they say there were no/zero/none chairs anywhere in the water park area by 9:30. This is NOT similar to previous experience. Understanding was one of the busiest weeks of the year, I can only hope it is less, um, competitive at other times.

A note about your belongings: we had two separate thefts. My daughters were in the pottery place painting. My daughter set her sunglasses down next to their table, walked over to get new paint for about 2 minutes, and returned to find they were gone. Cutting the rest short, the staff at the pottery place was the opposite of helpful and the "security" staff said they would get back to us. We also had left two kids outfits in a beach bag by mistake at a poolside snack bar. We returned 20 minutes later and they were gone. The same crack detective work ensued. We assume the lost and found is really a donation to the Atlantis staff. None of this was a big deal, but it WAS annoying.

The evening entertainment consists of:
• Joker's Wild, a $20/head comedy club with two comedians who would not have made it through auditions at open mic night at the local community college.
• Movies: Actually included(!). They had recent DVD releases like Full Moon, and the Blind Side. There is a concession stand at the back, serving the usual. Movies were slightly "squished" horizontally to fit the screen, but not too badly.
• Aura nightclub: No feedback here…we don't "club" anymore.
• The Casino: It is a casino, JUST like the MGM in Vegas, if about 1/18th the size. It is smoky. It is the reason there is not more on-site entertainment…"come spend here".

Kids clubs:
• Atlantis Kids Adventure club (located in the far side of the Royal towers from the Coral – about 15 minute walk): $45 / 2 hour session. They have themed sessions, (if memory serves) one from 6:30 – 8:30 and another from 8:30 to 10:30. Kids up to 12. Our 10 year old went the first night, said everyone was just standing around, a few boys playing video games. We never saw it, so her review may be off. She did not go back for any further evening sessions.
• Cooking classes ($70?) one of which she enjoyed a lot (chocolate creations:) ). There are two of those during the day each day.
• Club Rush (teen club – in the lobby of the Beach hotel, about 8 minute walk from the Coral). $15/session: 6:30 – 8:30 for 8 – 12 and 8:30 to Midnight for teens. Our 13 year old went here every night and met a lot of kids her age. She really enjoyed it, though her sister did not.

As every other review mentions, lots of things cost extra: the health club, kids clubs, water. We had tap water at every restaurant and bar and none of us had any problem. As always, we took along a few empty water bottles and filled them at breakfast.

We pre-purchased the "Gourmet Meal plan" for $115 per adult and $50 per child (our 10 year old). So, $395/day. This gave us breakfast and dinner, but does NOT include the additional mandatory 15% gratuity. Dinners for 3 adults, 1 kid worked out to between $300 and $450 and breakfasts were about $100, so it is a slightly good deal, overall. All the restaurants served excellent food, which is a pleasant change for many of the all-inclusives and cruises we've taken. Dinner includes appetizer/soup/salad, entrée, side and dessert – a lot of food. Some of these dishes were on par with the finest NYC and LA have to offer, with a similar price. We picked the most expensive restaurants, since we prepaid.

For breakfasts: We went to Seagrapes, Murray’s Delicatessen, and Marketplace. Murray's has "new york deli" style meals, and the eggs and bagels were not bad. Seagrapes and Marketplace had relatively identical breakfast buffets, with three omlette stations each, american breakfast meats, potatoes, fresh smoked salmon, smoked trout, fresh fruit, fresh fruit juices (great orange and mango), fresh pancakes and waffles (w/ a toppings bar which could have been transplanted from a big sundae bar). They both had local cuisine represented as well, with dishes whose names I do not remember. Marketplace seemed to us to have a longer wait (around 20 minutes) at 10AM, but we were usually at Seagrapes earlier in the morning, so no guarantees. Marketplace had a more "wide open" feeling, with much higher ceilings and windows, while Seagrapes seemed more "confined", though it also had floor to ceiling windows.

Lunches: (sharp eyed readers will notice lunches are not included in the meal plans). There are surprising few choices for lunch. One fine dining buffet (Mosaic) and the rest are either sit-down or counter service places near the pools/water features, all with VERY similar menus (except the Pizzeria). Lunch costs were about $60 - $65 with three to four of us (depending on the presence of our teen).

We had lunch at Lagoon bar and grill the first day, and it had the worst service and food. The wait staff is getting at least 15% gratuity whether they do a good job or visit the table thrice in 45 minutes (Drinks, order, check). The full-service Shark Bites restaurant next to the Mayan pool was decent, with burgers, hot dogs, salads, sandwiches and good service, especially given that it was ALWAYS packed. The price difference between Shark Bites and the counter service place right next to it was a few dollars, so get the table service and relax.

Mosaic has a nice, if pricey, lunch buffet. They had peeled shrimp, fresh cooked pasta bar (while you wait), same for seafood and salad bar. They also had about 15 entrees and a selection of desserts.

Dinners: Seafire at the Marina was great. In fact, we canceled our Café Martinique reservation ($50 towards dinner with mediocre reviews here!) and went there a second night. Service is excellent, as is the food. We had Filet Mignon, Grouper, Tuna and Osso Bucco.

Chop Stix has good (not great) Chinese cuisine. Bahamian Club is very similar to Seafire, in our opinion. However, they have the Seafood Extravaganza appetizer going for them, which was GREAT (and was enough for 4 adults). They also have a number of "for two" entrée options, which was nice. Casa D’Angelo has decent Italian cuisine. Surprisingly, Mesa Grill was not a standout for us. The food is fine, as is the service. However, there was nothing to differentiate it from the other Bobby Flay venues we have sampled.

We went to Courtyard Terrace on our last night, and it was worth the wait. It is located in the beautiful "One&Only Ocean Club", a very upscale Atlantis property about 10 minutes from the other hotels by shuttle. The restaurant is situated, as you might guess, in a outdoor courtyard. Tables with umbrellas are nestled among the trees and pools. There are a few conversation areas with easy chairs around a table, next to a fire pit (which smelled of gasoline?). For those of you lucky enough to have been to the Lake Palace in Udaipur, this hotel and courtyard will look familiar. The food was excellent, though the soufflé was nothing impressive. The service started out as well as you would expect, and got progressively worse as the restaurant filled. Luckily, we were not in a rush at the end, but it took 20 minutes between us finishing our entrées and dessert (after pre-ordering the soufflé, of course). The check took another 20 minutes. This drops it down to 4 stars for us.

Given the fact that the gratuities were mandatorily included in every check, the service was surprisingly attentive. The waiters in the fine dining restaurants worked as a team, were helpful with food selection when we had questions, and kept water and other drinks flowing. As noted above, the exceptions were at Murray's Deli and Lagoon bar and grill.

We did the "shallow water" Dolphin experience at 11:15 one day, despite the reviews here at TripAdvisor. The facility is a short shuttle ride for Coral (and medium walk for Cove) residents. We were a little early, so waited in a small viewing area. My advice, try to not be too early. At the appointed time, we were sent to "registration" where they verified our name and payment status . We were sent to an area where we were each given a wet suit and pointed to a locker with our family's name. In this area, they had "free" water and sodas. Once we changed and stowed, we were sent to a classroom, where we met our Marine Life expert (I think that was his title). He showed a short video and divided us into groups of 8 – 10. The groups each had their own "dolphin experience", which mostly consisted of photo opportunities (for their photographer – no cameras allowed in the water). Each person got to kiss the dolphin, rub its belly, and the family got to hold the dolphin as a group. Then all the dolphins did a few tricks as a group and we were sent back in. After changing and buying our photos, we left. You are "given access to the beach and the free sodas for the whole day" but are not allowed to go into the water.

Photo packages started at $129. I have seen mixed reviews of the deep water experience and if it is worth it, but the shallow is not.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 12, 2010

After reading other reviews, I was concerned about being gouged. The prices were on the high side, but the resort and amenities more then make up for that. The Aquaventure waterpark rivals the Disney waterparks and has is diverse so that there is something for everyone. Staff was helpful and fiendly (but not quite Disney friendly). This is a great detination resort.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aspyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, Coral Towers, Autograph Collection

Property: Atlantis, Coral Towers, Autograph Collection
Address: 1 Casino Drive, New Providence Island (Formerly Atlantis Coral Towers, Autograph Collection)
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Casino Hotel in Paradise Island
#6 Top resorts Hotel in Paradise Island
#7 Spa Hotel in Paradise Island
#7 Family Hotel in Paradise Island
#8 Luxury Hotel in Paradise Island
#8 On the Beach Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Atlantis, Coral Towers, Autograph Collection 4*
Number of rooms: 693
Official Description (provided by the hotel):
Atlantis, Coral Towers, Autograph Collection is a centrally located hotel on Paradise Island and within the Atlantis resort. We offer contemporary, relaxed accommodations within a tropically casual atmosphere. Guestrooms have one king or two queen beds with sitting areas and full balconies with water or terrace views. Atlantis, Coral Towers, Autograph Collection is just steps away from marine exhibits, a seven-acre snorkeling lagoon, BLU Pool, water slides, the Crystal Court Shops, Marina Village, the casino and several casual and gourmet dining options. ... more   less 
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Also Known As:
Atlantis - Coral Towers Hotel Paradise Island
Atlantis Coral Hotel
Atlantis Coral Resort
Atlantis, Coral Towers, Autograph Collection Bahamas/Paradise Island

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