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“Great retreat.” 4 of 5 bubbles
Review of The Cove Atlantis, Autograph Collection

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The Cove Atlantis, Autograph Collection
Ranked #2 of 14 Hotels in Paradise Island
Certificate of Excellence
Houston, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great retreat.”
4 of 5 bubbles Reviewed August 8, 2013

Just returned from a long weekend at The Cove. Returning customers. Standards still high, and Cain is great if you love relaxing by a pool and listening to music but get there early if you want a good sitting area, etc. Beaches are great also. The lobby area in the hotel is just beautiful both day and night. Only downside of the trip was eating in the Atlantis restuarants. We ate at Seafire and Dune. Both were too busy and too noisy for the prices charged and the food was just so so, next time we wil skip restaurants and do room service then just take a walk to marina and visiti One and Only for a drink and to view the Italian garden (a hidden treasure!). Prices are very high but there is no comparison to the other Atlantis hotels, and you would be missing the point to go there on a budget.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank killie02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,672 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (686)
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English first
Oslo, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 7, 2013

We are travelling around the world with the kids and had one week here. Everything was great. Nice beach, big nice rooms, good food and very good service in the Hole resort
A special thanks to Arlene that made our stay very very good. Also thanks to Staria with the good help in the waterpark
We are going back soon

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jarle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed August 5, 2013

Felt like a number to fill a room in this hotel. I was overbilled three times. They lost my reservation and so we spent 4 hours in the lobby of the hotel figuring out rooms and trying to track down members of the staff who could help us. This is not a luxury hotel. After we had finally gotten a room we raced to the waterpark and arrived at 4:50 only to be told we could not go on any of the slides as it was 5:00. When we showed them the time they simply walked off. I couldn't believe how expensive this place was for the lack of service. Sorry to say this was a bust for us.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank WilC45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed August 2, 2013

We visited Atlantis and had heard so many great things from friends. The hotel is very dated and the lobby did not wow us at all. It does not compare to other 5 star hotels at Disney, Universal Orlando or Vegas.

  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Bobby720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

I have previously stayed at the Atlantis in Dubai.

I have found Atlantis in Bahamas to be much larger complex. The restaurants are very difficult to obtain reservations in and whilst the breakfast is excellent, albeit expensive! there is always a wait to get seated.

The complex could do with some updating, several of the pools are looking a little tired.

I would stick to Dubai in future.

Room Tip: Rooms at the Cove are excellent but a 15min walk to the restaurants in the Marina and other location...
See more room tips
  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Cliver23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed July 29, 2013

This was my 2nd time at the Cove, the first time I was more impressed than the 2nd time. What happened in between was I traveled and visited many 5 star resorts and hotels. The Cove, and overall Atlantis, is really overpriced and highly commercial. If you are in a water tube there's a PHOTOGRAPHER, if you go down a slide, PHOTOGRAPHER, if you kiss a dolphin, PHOTOGRAPHER.

Now let's talk about FOOD. The Cain is the only decent food you'll find and that's limited to the COVE guests only, the rest of the food is pretty gross. I got a blackened fish and it tasted like rubber, she changed it for me to a super dry tuna fish salad.

GRATUITY. 15% no matter what. If you order it at the counter or you ask someone to get it for you it's the same fee. You pay it on everything, small to big. They will charge you - super rip off.

SERVICE. Good luck finding someone to take you order poolside, you literally have to hunt them down and then they forget half of what you asked for, it's really awful service. Our last day we found one nice person and she was incredible. I made sure to write her a thank you card.

WATERPARK. very very long lines, lazy river smells terrible.

I have stayed in a wide range of hotels, the Cove is overpriced, overrated, and I definitely will not be back.

The ONE positive was that my daughter had a great time swimming (which she can do at home too). She was too little to go on the big slides so she didn't get that benefit either.

In conclusion, the Cain is the best spot there but it's adults only. Spend your money at another resort where they have some slides, excellent service, and good food.

#goodbye Atlantis you're a rip off!

  • Stayed July 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank dalairoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estoril, Portugal
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

We visit this resort in Aug. 2012. The service is very good. We have stayed at the suites. The bathroom its huge!! The room very confortable, and the view was wonderfull. The breakfast at the hotel ( extra cost ) is very expensive but its the best i´ve ever seen. The bars and restaurants are also very good. The beaches are fabulous, light blue water and white sand, and the pool and beach hammocks are very confortable.

The water parks are awsome!

PROS:
Huge and confortable suites
Good food quality
Lot to do with children


CONS:
Isolated ( you have to do everything inside the facilities)
Food is very expensive

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Carolina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cove Atlantis, Autograph Collection

Property: The Cove Atlantis, Autograph Collection
Address: 1 Casino Drive, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Paradise Island
#1 On the Beach Hotel in Paradise Island
#1 Spa Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#3 Romantic Hotel in Paradise Island
#5 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Cove Atlantis, Autograph Collection 5*
Number of rooms: 600
Official Description (provided by the hotel):
Dynamic and stylish. Sophisticated and sensual. A place where scene meets scenery and urban chic meets white-sand nature. Inspired by the beauty of its surroundings, The Cove Atlantis thrives on the rhythm of the day. While its exclusive ultra-pool and beach club create a seamless day to night scene, its spectacular ocean views and balmy open-air architecture embrace nature’s most compelling elements creating a seductive and indulgent experience. ... more   less 
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Also Known As:
The Cove Atlantis Hotel Paradise Island
Cove Atlantis Paradise Island
Atlantis Cove
The Cove Atlantis, Autograph Collection Bahamas/Paradise Island

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