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“Bring $$$”

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The Cove Atlantis, Autograph Collection
Ranked #3 of 14 Hotels in Paradise Island
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Bring $$$”
Reviewed March 31, 2008

The Good...Exceptional Resort, Clean, Great Location, Spacious state-of-the-art rooms, Atlantis Casino, Atlantis Aquariums, Pools & waterslides, Architecture, Nearby strawmarket, nearby Ocean Golf Course, Atlantis Dolphin Swim, Nearby Snorkel/Scuba Excursions, Nightlife/Disco

The Bad & Ugly...Lack-Luster Service (anywhere in Nassau), ***Expensive*** (anywhere at Atlantis)

Average Pricing anywhere at Atlantis: Breakfast/Lunch for 2 $60. - $80., Drinks $7 - $15, Dinner w/ Wine for 2 $150 - $300

Please note: 15% gratuity automatically added to bill

Room Rates: $500 - $800 / night.

  • Liked — Spacious, Clean, Great Views
  • Disliked — Sub-par Service
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank BEECANADAOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 4 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 30, 2008

First of all, The Cove Atlantis was beautifully done(architecture, landscaping, etc.). The service was great everywhere. The room was beautiful and had a great view. The only problem we came across was housekeeping. When your going out to dinner or breakfast, make sure you press the button that says "Make Up Room" near you door or they most likely will not come.
The restaurants were fantastic. I heard fathoms was a horrible place, but I cancelled my reservation there. The idea is not book a restaurant for its atmosphere(Fathoms, Cafe at the Great Hall of Waters, etc.) because that won't always mean a good meal with good service. The first night we had Cafe Martinique, incredibly expensive, food was amazing, service was amazing. Second night and third night was Carmine's, great food, enormous portions. Fourth night and sixth night was Mosaic, buffet. Definitely the best buffet I have ever had. Fifth night was Cafe Matisse, in downtown Nassau. The food was amazing, without Atlantis prices. The last night was Dune at the One & Only. The food was also some of the best food I've ever had, except it had the Atlantis prices. For lunch we had Cascade's (pool bar) almost every day. Food was like upscale fast food (it was really good). Breakfast was either at Mosaic or Seaglass. Both were buffets.
I am proud to say I did every slide at least twice. The Surge, The Leap of Faith, The Serpent Slide, and the Abyss were my favorites! Pools were great even though it was extremely hard to get chairs (do it in the early morning). I recommend Dolphin Cay to everyone who can do it. I was so much fun! A great experience. Tennis courts were okay, but not great. They looked like and after thought. If you plan on doing any of these things, you should do them when the slides open at 11:00 am, especially when cruise ships are docked for the day. When you are on the current do not go up to the Power Tower via conveyer belt, do not! It is a complete waste of time, and is usually very crowded.

That is pretty much all I have to say about The Cove Atlantis. It was so much fun and it went by way to fast.

  • Liked — Room was beautiful, slides were great, service was great, food was great
  • Disliked — Turndown service wasn't very good, value for money
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank travelalottoliveitup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston, ma
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 26, 2008

I thought the Cove and Atlantis in general were beautiful hotels. Tons of things to do and all done well--HOWEVER-- the prices were rediculous. I have been to a lot of nice hotels all over the world and I still believe in paying for quality etc. -- this was out of control. all the restaurants had 50 dollar entrees-- even causual sandwich places were 35 and 45 dollars and the worst was when I saw $53 dollars for spaghetti!!!!!!!!!!!!!!!!!!

Nothing is worse than being treated like an idiot. And I know things on the island cost more but please, give me a break. That being said-- it was beautiful and very well done so if someone else is paying-- go for it

Stayed March 2008
1 Thank janiedelaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 19, 2008

My family and I stayed at The Cove during February 2008. Our stay was absolutely wonderful and we couldn't have been happier with our holiday. The lobby was fabulous, as were the extremely large rooms(all suites) which featured a seperate seating area, 2 plasma screen tvs aswell as a luxurious bathroom and a view of the ocean which was to die for!

The hotel itself is situated on a quieter side of the Atlantis resort which has a more exclusive and refined air. The pools which surround The Cove are wonderful, you can always get a seat and there were plently of places from which to buy food or drinks by these pools( which pricewise i found to be extremely reasonable). The rest of the resort is also wonderful, any kid( or adult for that matter) will love the water slides and activities, it will keep them occupied all day.

In conclusion, we have stayed at numerous high class hotels all over the world including Ritz Carltons, Four Seasons, Sandy Lane etc and expect a certain high class quality of service and hotel, and i must say that we felt this hotel to be equal in standard to all of these others we have stayed in. Yes it is expensive but you pay for what you get, and what you get with The Cove is pure luxury and a chance for relaxation. We will definitely return!

Stayed February 2008
3 Thank Londongal26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 18, 2008

My husband and I spent 8 days of our honeymoon at the Cove. We had just come from a Ritz Carlton resort in Florida where our room rate was almost half the Cove's rate, and we both enjoyed the Ritz a million times more.

Now, I agree that the resort is a beautiful thing to see. The outdoor covered walkways were a great way to experience the ocean air in all kinds of weather. Our room was spacious, and we enjoyed the food at nearly all the Atlantis restaurants we visited (once we got over the ridiculous, heart attack-inducing prices). The Cove's adult pool, Cain, was a great place to spend the day (despite the drinks costing twice as much as those at the pool next to it). The Atlantis' pools and slides were fun, and kept us busy for a day or two. Absolutely nothing, however, can justify a room price as high as the Cove's unless the service is at least great. The Cove's (the entire Atlantis' for that matter) service would be lucky to get an "Adequate" in my book. I mean, isn't service what puts the "luxury" in luxury hotel?

First, our luggage situation. When we arrived at the hotel, a bellman took our luggage. He didn't ask for any name or room number, just told us to check in at the front desk and he would take care of it. Hours later, after running between the bell station, front desk, and our hotel room, we finally got our bags delivered. No apology, explanation, or anything.

Next, our room's plumbing was not functioning properly. We called to report it, and the front desk said they would send up a maintenance person. They never did. 30 minutes later, my husband went to the desk to request maintenance again. They said they would send someone up. After several back-and-forth conversations, the front desk told us to move rooms. They assured us that they would send up a key. Needless to say, that never happened. By the time we got our key and got moved, the process had taken 4 hours, so we had to miss our morning activity (which couldn't be re-scheduled). And we got no apology, nothing. I can think of countless other examples where the Cove/Atlantis asked us to pay up for service that just wasn't there.

Basically, any 4 Seasons or Ritz in the Carribbean will take less of your wallet and provide a much more enjoyable experience. Families would appreciate the Atlantis water activities, aquarium, etc. but stay in the Royal Towers for less, and be closer to the kid-friendly action!

  • Liked — The location was beautiful. Great sunsets.
  • Disliked — The feeling of getting ripped off at every turn
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
4 Thank abbyabigail85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
76 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed March 17, 2008

Twelve of my buddies went down for a Spring Break Bachelor Party and the cove provided just the playground we were looking for.

Transportation - We booked sedans through the hotel to and from the aiport. They were on time both ways and worth it.

The Rooms - the same layout as the rooms at the Venicitian in Las Vegas. Nothing really special about them and the air-conditioning never was ever cold enough. The only way that I can justify paying the premium is access to Cain Pool.

Cain - The atmosphere was amazing and we had just as much fun during the day as we did at night. My only complaint is the Cabana situation. It is totally ridiculous that you have to wait to the day before to book one. It is a very unorganized and stressful situation which left us with a bad taste in our mouths. The regular pool had some great slides and was a blast as well, but definitely a different crowd than Cain.

Restaurants - Mesa Grill is beautiful but way over priced. Nobu was one of the better Nobu's I have been to and priced more appropriately.

Aura Club - If you get a table make sure you are on the dance floor because the others are too far away from the action.

To sum it up if you are looking to lose a lot of money gambling while destroying your liver with truck loads of 18 year olds, then this is the place for you.

  • Liked — pool
  • Disliked — drink prices at the pool
  • Stayed March 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
4 Thank CDUB212121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 16, 2008

While the Atlantis was a very pretty resort, it was extremely hard to get to other places.Unless you rent a car, the shuttles, taxi's and limos are the only way to get around. I know there were shuttles to take you to the other hotels but with my significant other in a wheelchair, it made it very difficult. The drivers helped a couple of times with the wheel chair but most of the time it was myself lugging the chair onto the shuttle with the help of another tourist. The is a shame.
We stayed at the Cove which was nice except for the bed. I bed had a hump in the middle. It was most uncomfortable.
I found out after the 4th day there that there was an elevator that took you to the pool. No one bothered to tell us and we rented the wheel chair from them!! You also had to walk a good ways from the entrance to the hotel to the elevators. It was very windy. We had two good days there. At the Cain pool which was supposed to be an all adult pool, were children. Drinks at the Cain pool were twice the price as the hut around the corner we found out later. Also, in addition to the price of the hotel, you had to pay for wrist bands to get into the pool areas.
Very beautiful resort but not worth the price and aggravation for me.

  • Liked — beach view from balcony
  • Disliked — activites
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1 Thank rm75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cove Atlantis, Autograph Collection

Property: The Cove Atlantis, Autograph Collection
Address: 1 Casino Drive, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Paradise Island
#2 On the Beach Hotel in Paradise Island
#2 Spa Hotel in Paradise Island
#2 Top resorts Hotel in Paradise Island
#2 Luxury Hotel in Paradise Island
#3 Romantic Hotel in Paradise Island
#5 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Cove Atlantis, Autograph Collection 5*
Number of rooms: 600
Official Description (provided by the hotel):
Dynamic and stylish. Sophisticated and sensual. A place where scene meets scenery and urban chic meets white-sand nature. Inspired by the beauty of its surroundings, The Cove Atlantis, Autograph Collection thrives on the rhythm of the day. While our Atlantis hotel's exclusive ultra-pool and beach club create a seamless day to night scene, our Bahamas paradise's spectacular ocean views and balmy open-air architecture embrace nature’s most compelling elements creating a seductive and indulgent experience. Stay with us and enjoy a perfect location steps from pristine beaches and gorgeous Paradise Island lagoons. ... more   less 
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Also Known As:
The Cove Atlantis Hotel Paradise Island
Cove Atlantis Paradise Island
Atlantis Cove
The Cove Atlantis, Autograph Collection Bahamas/Paradise Island

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