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“Great Family Spring Break Trip!!”

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Hotel Riu Palace Paradise Island
Ranked #13 of 14 Hotels in Paradise Island
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Family Spring Break Trip!!”
Reviewed January 5, 2012

We had a wonderful Spring Break!! The location of hotel was a great spot next to the altantis resort. The people were so friendly and very helpful. We traveled with a 10yr old and 8yr old. Very family friendly place to travel. Would for sure do it again!!

  • Stayed April 2011
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Helpful?
4 Thank Jdeford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Niagara-on-the-Lake, Canada
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 5, 2012

My husband and I, favourite holiday pick me up is this incredible hotel. This will be our fourth time to this island. The ocean view rooms are spectacular, the beach stunning, the food delicious. You can relax if you like or there is many many things to do.
We decompress very quickly for the 4 days 3 nights at this beautiful holiday spot.
It is Better in the Bahamas!!!!
Cheers.

Room Tip: Oceanview a must.
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  • Stayed September 2011, traveled as a couple
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Helpful?
8 Thank tuscandreamer_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed January 5, 2012

La única queja que tengo es la falta de diversión y entretenimiento en el hotel. El entretenimiento durante el día practicamente no existia, ni volley de playa, ni fútbol. Sólo clases de baile a cargo de una Cubana muy simpática pero que era la única que se encargaba de "animar" a todo el hotel, de todas maneras puedes contratar jet skis, parasailing, y tomar sol. A la noche se ponia peor ya que todos iban a dormir muy temprano y el hotel a las 23 hs parecia un hotel fantasma. Por suerte conocí gente divertida, pero hubiera sido distinto si el hotel tuviese una discoteca como la mayoría de los Riu.

Room Tip: I stayed in the room 1231, a beautiful junior suite in the 12 floor, the view simply magnificent. tr...
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  • Stayed December 2011, traveled with family
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Helpful?
11 Thank coki_litvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 3, 2012

As a long time traveler and the first time ever going to the Bahamas, I must tell everyone that the people, service and encounters with tropical oceans were amazing.
From 7 A.M. until the weee hours of the morning kept us going. It is centrally located next door to Atlantis. You had the best of both worlds with bar none, our service was the best!!!!!!!!!!!!. The financial aspect was also the best. An all inclusive hotel; clean and five star ratings from me.

Room Tip: From the eigth floor up was the suites. Great, roomy and comfortable. I left two dollars next to the...
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  • Stayed July 2011, traveled with family
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Helpful?
7 Thank teacher627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 3, 2012

After reading the reviews prior to going, I was a bit unsure of what to expect once we arrived...but I was pleasantly surprised.

We stayed at the Rui from Dec29th to Jan 1st. We were told that our room would not be available until 3 but were able to change into our swim suits, have lunch and hang out by the pool. We checked on our room status around 2 and it was available so we got settled in.

The room was great. Super clean and felt cozy. From our balcony we could see the beach, pool, Atlantis and city view. We could see the top of another building which was not as nice as all the other listed items but it easy to ignore.

The Atlantis complex is a stone's throw walk from the Riu. We walked through the resort, saw the aquarium and the grounds. If you go over before 4, there are staff that will inform you that you need to pay if you are not a guest but if you go after that time...you should be fine. The casino is great and the drinks are expensive.

The food at the Riu was good. The buffet had a wide selection. Had two a la carte bookings. One at the steakhouse at 9pm, which I was disappointed with...food was dry. The second was at Krystal at 6:30...a fusion restaurant. The food was so good! And the staff was great. We were catching our shuttle to the airport at 7:30, and once we informed the staff...they were incredibly accommodating and nice.

The pool area was not as big as I've seen at other resorts, and the hot tub was not functioning. We spent most of our time by the ocean anyways. The beach area right in front of the resort was busy but if you walk just a short distance in either direction...its not hectic.

About a 15 min walk away you can catch a ferry into the Nassau downtown area. Costs $4 each way and takes about 15 min. Its a beautiful walk to the ferry dock. Downtown Nassau was fun as well. Walked through the shops to Junkanoo beach. Has lunch at Senor Frogs which was great as well.

We had a great experience at the Riu. The staff was extremely nice and helpful.

  • Stayed December 2011, traveled as a couple
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Helpful?
6 Thank lsee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 1, 2012

We stayed at the RIU Palace from November 17th to November 20th and travelled with our 7 year old daughter. We travelled with Sunwing and arrived around 9:30 in the morning. Our room was not available until 3:00 pm but we knew this maybe the case when we booked. Be prepared by having your swim suites and coverups backed so you can access them easily. They do not provide you with a room to change, so you have to use the washrooms on the main floor.

The bus ride from the airport is short and we were greeted at the hotel with a nice cool drink.

The first day the pool was clean at the start but by the end of the day my daughter's hair felt like slim from all the suntan lotion that everyone was wearing into the pool. The pool is very small and the filtre system can not keep up with all the people. By the next day the pool was very foggy and dirty and we would not allow our daughter to go into it. We ended up paying for a room at the Atlantis next door so we could use their beautiful pools. It was well worth the money and I would recommend that if you are travelling with children that you book at the Atlantis and avoid the RIU. There are not activities for children at the RIU and it is very smoky. Unless you would like to expose your child to a room full of smoke and music that is way too loud, there is nothing for them to do in the evening! We spent all of our time over at the Atlantis where there is a lot to do with children.

If you are travelling without children, then you will have fun at the RIU but not with children.

Yes, the birds are bad but you know this and can help out by not leaving your food around. You turn your head for even a second away from food and a bird will have it. The resort could put up netting around the outdoor patio which would keep the birds out and allow guest to eat outdoors. this would be a quick fit and we have been to a resort in Mexico that had to to this and it worked well.

The best and quickest place to get a drink is at the sports bar. There is never a line up as everyone is out at the pool bar. They have very nice slushy drinks and the bartenders are very nice. Remember a travel mug which helps to keep your drinks cold.

The beach is very nice but we were only able to use it one day as red flags were up for the remainder of our trip (very rough). It was still nice to walk along the beach though.

Our room was nice. We were on the 5th floor with a room close to the ocean and our view was beautiful. Our bed was not made up as a King but rather two twins pushed together and made up separately which was a little tough sleeping with the three of us together but we managed. The stocked fridge and bar was very nice. our room was kept very clean and the maid were very helpful. Our daughter feel in the hall with jello and the maids cleaned it up for us very quickly and asked us later if if our daughter was okay.

The hotel was booked solid and getting an elevator was painful at times. I would recommend asking for a high level floor so you can get on. We used the stairs once but they lead you outside and were really not meant for every day use (our daughter was scared walking down them as it was dark and looked liked they were still under construction). We spent one night at the Atlantis and our room was nicer at the RIU even though we had a oceanview room that overlooked the stingrays and sharks. However, as we didn't spend much time in our room, the Atlantis beats the RIU by a landslide when travelling with kids. So much to do and see (waterpark, beautiful pools, ocean tanks, kids club, and more..) we will be staying there again when we go back.

The food at the RIU was good. We were always able to find something to get.

TIP - if you are a family travelling that plans on going to the waterpark at the Atlantis is will be cheaper to book a room on-line at the Atlantis and you will get two days of access to their ground and waterpark for almost the same about as you are paying for one days access to the waterpark itself. We used our Atlantis room key card to gain access to the pools the third day (they don't collect them back from you and all you have to do it show them to gain access to the pools. You won't be able to use the waterpark but you will be able to continue to use their pools).

Room Tip: Dont travel here with children! Ask for a room on a higher floor and get your drinks from the sport...
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  • Stayed November 2011, traveled with family
    • Value
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    • Cleanliness
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Helpful?
7 Thank Ratschfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 30, 2011

Food and Drink: its the only all-inclusive on paradise island, which is important because food in The Bahamas is very expensive ($10 for a cheeseburger over at Atlantis, which is ridiculous). We only ate at the buffet (breakfast, lunch and dinner), and for 3 days, the food had enough variety and was very tasty. I am a pescatarian, I had many fish and veg/fruit/bread options. I am not a heavy drinker, but whatever mixed drinks I did have were very strong (which is probably a good thing for most people). The service was fast and efficient. Room service has very limited options, so load up on your dinner. The fridge was well stocked with drinks (including water and pop), so we were happy. The bartenders were efficient and friendly, and suprisingly the coffee was quite nice.

Beach: The Riu is right on the beach - just walk out of the hotel, down a flight of stairs, and you have beach and ocean. The beach by the Riu is dirty, but I am a clean freak, so others may not see a problem (and certainly, most families seemed happy to stay close to the hotel). I walked far down the beach (it keeps going and going), to a private beach area called "One and Only" (you can tell by the names on the lounge chairs). Now, you cannot use the loungers in this area, but you are free to sit on the beach (on your own towels or chairs) and enjoy the ocean, which is what we did. The beach here is private (not as many vendors), and kept very clean, and its away from the trees, so the sun stayed shining on the beach the whole afternoon (versus being blocked by trees and the hotels). I was not bothered by the vendors on the Riu end of the beach - it is a public beach, and I saw lots of people buying stuff or services (like hair braiding, massage, jet skis, banana boats) - if you are not interested, just smile and say no thank you, and they keep walking - they do not really hassle tourists at all. The ocean water is warm and lovely, but quite rough and wavy, and the current is strong. It can get quite chilly their at this time of year (Christmas/New Years), but its still very nice - soft white sand.

Hotel cleanliness - it is not very clean. The maids try, but unless they make over the rooms, there is not much they can do about the state of the rooms. That was the worst part of the trip. they do not pay attention to details - but i was on the third floor, so maybe that's why (its the cheapest room), but still, it should have been cleaner. there are no fans in the bathrooms, which is wierd, and the rooms are carpeted, which is every stranger - in such a humid climate, carpets and no fans is just plain stupid, and makes the room musty/smelly, but oh well, I survived it.

Swimming pool: Again, not clean, although the groundspeople try their best. its the guests that are filthy and throw cigarette butts everywhere, which is digusting. I did not sit by the pool or swim in it, but why would I, when there is an ocean? I saw other people having fun in the pool, drinking in it, and trying to tan on the loungers (when the sun was not blocked by the hotel, which is not very long), but it was not for me.

Entertainment: There is not really any entertainment. There is a cheesy thing every night in the lounge, which can be entertaining from a cheese factor point of view - at least its not fake, because the entertainers are true Bahamians, and the guests themselves can be hilarious. Expect to be in bed by 11 pm every night... unless you go over to the Atlantis. I found the Atlantis to be wierd and pretentious - not that great at all. Its like an over-priced landlocked cruise ship. The beach is the same, the ocean is the same, the food was overpriced. The aquarium was cool if you are into that sort of thing. I did not use the waterslides, but they did not look that impressive at all. the grounds reminded me of the show The Prisoner. The casino was just okay - nothing special, but a fun way to kill time one evening.

Nassau - the city was fun. We saw the end of the Junkanoo parade on the 26th and walked around town. I strongly recommend that people take the $4 ferry ride to town and at least try to see what the country is really like, away from the resorts of Paradise Island. We went on a great snorkeling excursion, on a catamaran, and saw a wonderfully alive coral reef - great crew and captain.

Room Tip: Pay for a higher floor if you can afford it.
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
6 Thank ExperiencetheCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Paradise Island

Property: Hotel Riu Palace Paradise Island
Address: 6307 Casino Drive | Paradise Island - Bahamas, 6307, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Paradise Island
#9 Top resorts Hotel in Paradise Island
#9 Spa Hotel in Paradise Island
#11 On the Beach Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Riu Palace Paradise Island 4*
Number of rooms: 379
Official Description (provided by the hotel):
* Located on Paradise Island (the Bahamas), 3 km/1.8 Miles from Nassau * 100 m/328 ft from "Atlantis", the largest casino in the Caribbean * 14-story building * On the beachfront * Complimentary sun loungers on the beach * 3 km/1.8 Miles to downtown Nassau * 200 m/656 ft from various shops * 25 km/15.5 Miles from the airport * 200 m/656 ft from a bus stop * Credit cards accepted: MasterCard, Visa, Discover ... more   less 
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Also Known As:
Riu Palace Paradise Island Hotel Paradise Island
Riu Hotel Paradise Island
Paradise Island Sheraton
Paradise Island Riu Hotel
Riu Paradise Island Bahamas
Hotel Riu Palace Paradise Island Bahamas

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