I waited to retire to go on this trip and after reading some of the reviews, I almost didn’t go. Let me address some misconceptions, this will be long try and read it through.
1) “Not recommended for the disabled or elderly” Not so, I do admit there is a lot of walking to get from one location to another. If you are disabled or elderly try to get moved to the Royal or Coral Towers (just not on the 2nd or 3rd floors of the Coral Towers, you won’t get a view and you’ll want something to look at if you’re not up to going out.) I am disabled and was moved from the Beach Tower (long walk to just about everything) to The Coral Towers. Ask the receptionist to move you and let them know that you are disabled; they will offer you a handicapped room if you feel you need one. They will do their best to accommodate you. You may or may not have to pay more per night. My receptionist told me that if I’d take 2 Queen Beds instead of the King I could have a room in the Coral Towers without an additional charge. I did tip her $30.00. The 1st room I was assigned was large and beautiful but right over the corridor and a waterslide. I could see more of what was happening in the Library than anywhere else. I immediately called guest services and got assigned to a similar room on the 7th floor with a spectacular view of the Royal Towers, Mayan slide, and the ocean. Sophia from Guest Services took me up to the room herself and made sure I was going to be okay there. She also told me that a company provides 3 and 4 wheels scooters for the disabled at $45.00 a day and that one could be delivered to my room the very next morning! There are ramps and/or elevators for the handicapped.
Sophia and all the Guest Services staff became an invaluable resource during our stay. They made dinner reservations, told us which restaurants would be open that day for breakfast, lunch, dinner (not all restaurants open everyday) and their dress codes. They’ll lend out umbrellas and a wheel chair if needed for short periods. Even if you have the room you want, make going to Guest Services one of your first stops. Pick up the Atlantean from their counter; it will let you know what events are planned for the next several days. Get a map and put it in your beach bag.
2) “Staff is rude” We were a party of 5; none of us was treated rudely at any time. Everyone greeted us warmly and with a smile. When you come in there is a group of that will try to get you to buy a time share. Politely let them know you are not interested, if you’re not. They will still ask you every time they see you but will not annoy you, remember that they are just doing their job.
We did get asked at several locations to show our guest card, this can be easily remedied by getting a wrist band every day at the towel concession near any pool or beach area. BTW the food concession stands will only take a room or credit card for drinks and food. If you use a credit card, be prepared to show some other type of ID with a signature on it.
3) “Everything is overpriced and gratuity is added on” yes, you will pay dearly for everything in Atlantis because everything is brought in from somewhere else. My suggestion: leave the premises, shop at the mini-mall where Anthony’s is located. OR go downtown and bring back basic things like water, juices, and snacks. If you stay within the confines your best bet is the buffet meals. The Water’s Edge has an incredible breakfast buffet for 19.99 per person. They also have a dinner buffet that I did not partake in. Seagrapes has a dinner buffet for about 40.00 pp. If these prices sound high, trust me they are not. At The Marina, Johnny Rockets is a 50s style malt shop with sandwiches, burgers and shakes. We had most of our evening meals at Bimini Road, the food and service were always good. No real dress code here, casual was fine.
Treat yourself to at least one high end dinner as another writer suggested. We went to The Seafire Steakhouse, where I had the most generous, delicious Prime Rib I’ve ever eaten. The menu shows items A la Carte but if you order a steak it will come with a serving of crispy string fried potatoes and arrugula. That, along with the generous cuts they serve will make it impossible to eat the mashed potatoes (delicious) and any vegetables you may have ordered. At both Bimini Road and Seafire, leave room for dessert. Seafire has a dress code but we saw many people there in regular street clothes, call first to verify or ask Guest Services.
One last thing, if you need a cab, get one with a yellow plate! They are the legit ones and will charge only what they are allowed to (usually $4.00 per head or other pre-set price).
Do not let a disability deter you from this trip, you will enjoy it.
- Official Description (provided by the hotel):
- Barefoot and carefree, The Beach at Atlantis, Autograph Collection is literally all about the beach itself. Perfect for value- minded guests seeking a casual and tropical, relaxed ambience steps away from Atlantis Beach, our Paradise Island, Bahamas hotel experience does not include room service, but does offer the amenities of Atlantis within easy reach. ... more less
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- Also Known As:
- Atlantis Resort Bahamas
- Beach Hotel At Atlantis
- Atlantis Paradise Island Bahamas
- Beach Hotel Paradise Island
- Atlantis Hotel Paradise Island
- Atlantis Paradise Island Beach Tower
- Atlantis Paradise Island Hotel
- Atlantis Island Resort
- Atlantis Royal Tower
- The Beach At Atlantis Bahamas/Paradise Island