Just got back from a 5 day 4 night stay. Upon arriving I was hit with what they called an energy surcharge of $8.00 per day ($32.) When I questioned it I was told that it was in the paperwork. I showed it to the lady at the front desk and asked her to show me where it said that. She couldn't find it. She went into the back and came out with a paper she printed out stating it. What was worse was that when I got home, I had been charged $50 instead of $32. Have still not been able to resolve it. The room was terribly outdated, not close to anything and what's worse is there was rust stains all around the toilet. Under the open sink there were cobwebs and dirt that was never cleaned any of the 4 nights. The food for the all inclusive and mediocre at best. Each day the entrees were fewer and fewer. The best part of it was the salad bar. Upon check out (3:30 am) I had to call back because no one was at the front desk...not a big deal, but when the guy came out it was obvious he was asleep and was annoyed that I woke him. He looked at me and said, "what do you want?" I said I needed to check out and handed him the room keys, he swiped them and then asked my room. I told him and he then got some scissors to cut the wrist band off of me. I said that it was ok I had already done it. He then responded "then what do you want from me?" The taxi driver was standing there and when we got in the cab he said that this guy was always this rude, that he caught up on his sleep there because he had 2 jobs. I am a retired travel agent and still retain many of my old clients. When they express an interest in a place I haven't been, I'll go and check it out first. I obviously will not recommend Nassau.
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- Also Known As:
- Paradise Island Harbour Resort All Inclusive Hotel Paradise Island
- Paradise Island Harbour Hotel
- Paradise Island Harbor Resort
- Paradise Island Resort
- Paradise Island Harbour Resort All Inclusive Bahamas