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“Expensive slice of paradise”

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The Ocean Club, A Four Seasons Resort, Bahamas
Ranked #3 of 14 Hotels in Paradise Island
Certificate of Excellence
Reviewed May 28, 2014

First off, we would definitely stay again. The only thing holding me back from giving a 5 star review is the overall price of the room given the size. A 1-bedroom penthouse at the Aria SkySuites was about half the price of an oceanfront luxury room. Nonetheless, it truly stands in contrast to the Vegas-esque atmosphere of nearby Atlantis. We could see the sunrise from our room every morning as we looked out over a serene lawn with hammocks and palm trees. The resort never felt crowded even when it was packed for Memorial Day weekend.

Some have complained about the butler service. We were pleased but we never hesitated to ask for him (Jason and Nelson) when we needed something. For those that were unsatisfied I'd be curious to know what they were expecting - a person standing outside the door all night? I think that is a bit unreasonable to expect. Given the butler service is a phone call away and our requests were fulfilled within 5 minutes was good enough for me.

For a family vacation we would probably go to Atlantis because there are so many more activities available. But for a romantic couples escape we have never experienced something so luxurious.

Room Tip: Crescent Wing - oceanfront rooms and suites are simply the best. A patio that opens up right onto th...
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  • Stayed: May 2014, traveled as a couple
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4  Thank jasonh590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 28, 2014

First visit to the Ocean Club. Friends and clients have recommended it but I was skeptical and wrong.
Though very pricy it is actually worth it ! Service is over the top good which is unusal in the Bahamas.
Food at both restaurants is superb. Very Romatic place. Not for singles. Gym is small but has equipment that is state of the art.
Had an Oceanfront room in Cresent wing. Amazing - mahogany floors, bathroom my GF Loved ! and a great deck etc. etc.
Butler was excellent.
For the discriminating and well heeled the place is Just Right ....

  • Stayed: May 2014, traveled as a couple
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3  Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2014

This is it. This hotel is absolutely stunning. First, the location on the beach and the gardens are gorgeous. The rooms are first class and the service perfect. We spent only one night unfortunately way too short, but I won't go anywhere else when back to Nassau. The food at the Dune restaurant was excellent; we also had dinner at the Courtyard and it was only average. On the side note, the vodka martini shaken but not stirred was the best I had...

  • Stayed: May 2014, traveled with family
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4  Thank talamenthe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2014 via mobile

This was the best Bahamas ever.
The staff was great. The food very good. I highly recommend the one and only ocean club. You will not be dissapointed. Many great amenities...beautiful beach, full service and attention at every turn.

Stayed: May 2014, traveled with friends
3  Thank jcking2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

This is a beautiful place. We were relaxed just showing up. From the wonderful grounds to the excellent service, we felt spoiled the whole time. Exactly how we should feel. Dinner at the Courtyard was excellent. Dinner at Dune was OK, but noisy and crowded. The spa and pool were superb, but the best part of the hotel was the lawn overlooking the ocean. A heaven of hammocks and places to sit and watch the surf and sky.

Room Tip: Get an upstairs room overlooking the lawn and sea.
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  • Stayed: April 2014, traveled as a couple
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3  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

We stayed one night on our way back to the US. Very nice hotel - service was impeccable and grounds are beautiful. But the price for what you get is a little disappointing. We were upgraded from a basic room to an ocean view room as part of an American Express package, which was great, but at $1000 per night it's a lot to pay for a hotel room.

Everything on property is very expensive but we expected that, so it wasn't a surprise. Little extras like fresh Bahamian lemonade in the lobby were cool, as were various treats in the room.

The hotel is part of the Atlantis program so it was nice to walk over and be able to check out Atlantis, which is nice to check out but not a place to stay if you don't like huge crowds.

Overall a very nice experience, just not sure it's worth that kind of price for a hotel room.

Stayed: April 2014, traveled with family
4  Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

A few other reviewer seem to have had similar experiences, but the extreme positives and negatives were strong enough I wanted to chime in. For the positives: most everyone was extremely friendly -- it really felt natural (until... see below) and part of the culture. The hotel as (almost, except for the constant buzzing of jetskis) and oasis of "nice" in the Atlantis complex. The room was great, the golf course really pretty, and we wouldn't have wanted to stay anywhere else. For the negatives: we've been to plenty of less expensive hotels and don't have much in the way of service expectations. We've been to plenty of expensive hotels and the service is typically very professional. For four of us in a one bed room suite (kids on cots in the livingroom) the daily cost (including meals) came to $5000. Given the pricetag, we'd expect the staff not to be on "island time". Yes, well, it is an island and that may be the culture, but here are a few examples: we were graciously offered newspapers and accepted a wall street journal. We received just one during our four days and asked about four extra times. At meals, we'd ask for a refill of water, and got a very polite and positive reply. Ten minutes later, no water, and we'd ask again. It took on average three requests to get anything. Instead of me writing more examples, please just imagine MANY. We asked for towels on the beach. This is the one time someone was EXTREMELY rude to us, repeatedly. Maybe he was just having a bad day, but it brought down the facade of "friendly" from the rest of the crew. It felt like everyone was friendly but perhaps an inch away from cracking. I'll stop here by summing up with two absolutes: without question the price is too high given the effort it takes to get service, and without question, IF we had friends who wanted to take their kids to Atlantis, the Ocean Club is the place we'd recommend.

Room Tip: you want an upstairs room for few and so you don't hear your upstairs neighbor's every move
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  • Stayed: March 2014, traveled with family
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10  Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ocean Club, A Four Seasons Resort, Bahamas

Address: One Ocean Drive, New Providence Island (Formerly One & Only Ocean Club)
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Paradise Island
#2 On the Beach Hotel in Paradise Island
#2 Spa Hotel in Paradise Island
#2 Top resorts Hotel in Paradise Island
#5 Romantic Hotel in Paradise Island
Price Range: $903 - $2,616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ocean Club, A Four Seasons Resort, Bahamas 5*
Number of rooms: 107
Official Description (provided by the hotel):
Discover the legendary chic of The Ocean Club, combining elevated Four Seasons service with laid-back Bahamian style to create one of the most sought-after resort experiences in the Caribbean. ... more   less 
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Also Known As:
One & Only Ocean Club Hotel Paradise Island
One And Only Ocean Club
One Only Ocean Hotel
Ocean Club Bahamas
One Only Ocean Resort
One Only Bahamas
One Only Ocean Club Bahamas
The Ocean Club, A Four Seasons Resort, Bahamas Paradise Island

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