My husband & I stayed at the One and Only Ocean Club in June 2012. We had a beautiful spacious room in the Crescent wing, overlooking gardens with hammocks slung between palm trees & looking out to the ocean.
I can't fault the room, clean, airy, spacious, large bathroom - we found a lovely fruit basket on arrival. Champagne & chocolate strawberries were delivered every afternoon. Large sized Molton Brown toiletries - replenished daily. Wi-fi in the room. Our only issue - the safe got stuck in the locked mode & the maintenance man was unable to repair it. It had to be broken into & a new safe delivered. This was accomplished with a minimum of fuss.
The food was good - but be prepared to pay high prices. We found better value at breakfast by ordering from the a la carte menu rather than the buffet breakfast. Be prepared for quite a wait for breakfast. Leave plenty of time if you chose a la carte.
Great service on the beach - sunbeds carried to where you wish to sit, towels arranged, ice-buckets brought over, waiters available for drinks. Sun cream & magazines available on the beach steps. The beach itself is wonderful. Warm waters, clean sands.
The spa was a bit of a let down. The private villa was beautiful but the massage was nothing special.
The shuttle service to and from Atlantis was excellent. Visiting Atlantis made us glad we were staying at the Ocean Club. The room key from the Ocean Club gave us free access to all areas of the Atlantis resort.
We took a trip out to Stuart's Cove to go on the underwater scooters - great fun &. real experience even if my control of the scooter left a lot to be desired!