After all the hype about the great Sandals service, my wife and I, along with another couple decided to take the plunge and spend LOTS of money to visist this resort. Although the food was excellent the staff and service were a complete disappointment! For the amount they charge we thought we would be catered to, unfortunately this did not happen. From no hot water in the mornings, to overflowing toilets that took 6 hours to fix, and room doors that wouldnt lock, this resort left me wondering what all the fuss is about. If you are trying to decide between this resort and a cruise - choose the cruise as this industry knows how to look after all it's guests, not just the ones with Butler service!
First and last time Sandals customer.
- Official Description (provided by the hotel):
- •New, extra comfortable, ultra luxurious Day Beds added poolside on Sandals Cay •Sandals Cay now has Zen Spa and Fire Pits.-----•Butler Service, 24-Hour Room Service, and Rolls Royce or Mercedes Transfers for select suite categories. •Over 10,000 sq. ft. of the Island’s most impressive Freshwater Pools•Sandals Cay – Nassau’s only resort with Private Offshore Island & Restaurant.•Ten Dining Options featuring an array of cuisine from French to Bahamian. •Minutes away from excellent duty free shopping in Downtown Nassau on Bay Street and world class gambling on Paradise Island.•Weekly Late night decadent Chocolate Buffet offering specialty coffee •Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row. •Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row. •Voted Sandals Royal Bahamian “Bahamas’ Leading Spa Resort”. ... more less
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- Also Known As:
- Sandals Royal Bahamian Spa Resort & Offshore Island Hotel Nassau
- Sandals Royal Bahamian Spa Resort And Offshore Island
- Sandals Bahamas
- Sandals Royal Bahamian Cable Beach
- Sandals Bahamian
- Sandal Royal Bahamian
- Sandal Resort Bahamas
- Sandals Royal Bahamian Spa Resort & Offshore Island Bahamas/Nassau