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“Nice Stay” 4 of 5 bubbles
Review of British Colonial Hilton Nassau

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British Colonial Hilton Nassau
Ranked #4 of 37 Hotels in Nassau
Nassau, Bahamas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Stay”
4 of 5 bubbles Reviewed June 25, 2013

Nothing out of the ordinary. Room was clean, service was prompt and accurate. Definitely stay, again. Security let us sleep in the cabanas at night because it was beautiful out. That was pretty cool and fun.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Guest,

Thank you for your feedback regarding your stay with us. We are glad to hear your room was clean and the service prompt and accurate.

We value your comments and look forward to welcoming you back.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,039 reviews from our community

Traveler rating
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    547
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (601)
Date | Rating
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English first
Freeport, Bahamas
1 review
4 of 5 bubbles Reviewed June 25, 2013

I definitely recommend this hotel to business and leisure travelers. Great food, location, and service. Pre-arrival is smooth. Arrival is excellent where you are greeted at the door by a friendly attendant and valet attendant. Then the front desk attendants are very helpful and expedite your accommodations. I find them to be very informative about hospitality services and local events.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joneth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Guest,

Thank you for your feedback regarding your most recent stay with us. We are please to hear that you enjoyed your stay, food, location and service, but also happy that you found our staff to be very informative about hospitality, services and local events.

We certainly appreciate your kind comments and look forward to serving you again in the near future.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge U.K.
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Well located in downtown Nassau, this is a civilised hotel with very friendly and attentive staff.
It's expensive, but you would expect this for its background and position.
It is walking distance to all of downtown Nassau including the various museums plus the jetty for the several excursions. The popular fish-fry restaurants slightly farther out are still within walking distance. We would make a return trip.

Room Tip: The concierge floor is worth the extra. A welcoming evening bar and a satisfactory breakfast.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IanTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Ian,

Thank you for your comments regarding your stay with us. We are extremely glad you were completely satisfied with your stay. Thanks to our friendly and attentive staff.

Our property is indeed in the heart of downtown Nassau and we are happy that you found it to be close to the museums and jetty for the excursions.

We value your patronage and look forward to welcoming you back.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eleuthera
1 review
4 of 5 bubbles Reviewed June 24, 2013

Very clean hotel. The rooms are nice and beds are very comfortable and it is conveniently located downtown Nassau Bahamas! Kid friendly and the staff are very helpful and courteous. Also near the beach and near the attraction site The Arawak Cay!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SantishH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Guest,

Thank you for your kind comments regarding your stay at the British Colonial Hilton Nassau. We are extremely happy to hear you enjoyed your stay and the service extended by our staff.

We value you patronage and look forward to serving you again in the near future.

Best Wishes,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

We spent much of a day at the hilton last week while on a day pass when our cruise ship was in port. With four young kids we wanted something that was walkable, and this was easy to get to with a 10-15 min walk. Front desk staff was helpful in getting us our bracelets and explaining what we got. We were able to get towels and enjoy the beautiful pool area, cabanas and beach. I thought the beach was just fine, very pretty and we loved being able to see our ship docked in port! We enjoyed playing in the sand, swimming in the ocean and the pool. There is tons of loungers around the pool and the beach and it never felt crowded. As part of our pass we got a voucher for 120 dollars for food and drinks. We were able to order 5 meals and drinks and my husband and I also had an alcoholic drink. Everything was very tasty and service was great and efficient. The bar staff was so friendly! Overall we felt this was an enjoyable and relaxing way to spend the day!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tln331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Guest,

Thank you for spending the day at the British Colonial Hilton Nassau. We are happy that you were very pleased with the service you received from our staff and amenities offered at our hotel.

We appreciate your feedback and look forward to many more opportunities to extend our hospitality.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riviera Beach, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 22, 2013

Hotel staff will treat you like they know you for years. Better than family "trust me" Maybe 100 years away is the Hard Rock Cafe 50 Yards away is Senor Frogs "always a party" Walk in back of the Hotel and your on the beach and Pool area. Clean and safe.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dogpatch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, July 2, 2013
Dear Guest,

Thank you for taking the time to write a review about your stay with us. We are happy that you felt safe at our property and that you were extremely pleased with our hospitality.

We certainly appreciate your kind comments and look forward to welcoming you back!

Warm regards,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 22, 2013

The WORST experience ever at a Hilton Hotel Worldwide. Our business delegation was split up due to missing rooms at the Hilton, staff were unfriendly and Managemet did not respond positively nor apologetic to any inquires while we stood in the lobby for three hours and waited

  • Stayed June 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Pernille B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, June 26, 2013
Dear Guest,

Thank you for writing a review about your stay at the British Colonial Hilton Nassau. We are extremely disappointed to hear that our staff were unfriendly and management did not respond positively nor apologetic to your inquiries.

Please accept our apologies for any inconveniences you have experienced. We look forward to welcoming you back for a more enjoyable stay in the future.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about British Colonial Hilton Nassau

Property: British Colonial Hilton Nassau
Address: One Bay Street, Nassau, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Nassau
#3 Family Hotel in Nassau
#3 Best Value Hotel in Nassau
#4 Top resorts Hotel in Nassau
#4 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — British Colonial Hilton Nassau 4*
Number of rooms: 288
Official Description (provided by the hotel):
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and offers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. ... more   less 
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Also Known As:
British Colonial Hilton Nassau Hotel Nassau
Hilton Hotel Nassau
Hilton Nassau
Nassau Hilton
British Colonial Hilton Nassau Bahamas

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