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“Great place” 5 of 5 bubbles
Review of The Tap Room

The Tap Room
Ranked #1 of 3 Nightlife in Cruz Bay
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Tap Room, our island brewpub, is the home of St. John Brewers and our Virgin Island beers. Serving the largest selection of draft beer in the entire Caribbean. Come relax in our A/C bar or two outdoor patios while enjoying our award winning locally brewed beers and homemade soda. Our new food menu has something for everyone. Try one of our fresh salads, savory barbeque pulled pork sandwich or warm Bavarian pretzels. There are plenty of great menu options served with a cold draft beer, homemade soda, or local fruit infused cocktails.
Boise, Idaho
Level Contributor
7 reviews
“Great place”
5 of 5 bubbles Reviewed May 6, 2013

Really enjoyed this place, the beer is great and so is the root beer and lemonade. food was good and the management has a good thing going here. A must visit if you are in the area.

Visited May 2013
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

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Date | Rating
  • English first
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English first
Indiana
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Disappointing”
1 of 5 bubbles Reviewed May 2, 2013 via mobile

We enjoy visiting microbreweries when we travel and didn't want to miss the chance to visit St. John's only one. It's tucked away in Mongoose Junction, an interesting cluster of specialty shops. We sat outside in a tiny area with just a few tables. We were waited on promptly, ordered a couple of craft brews and told the waiter we would be ordering food once we had a chance to review the menu. He never returned. Really? A waitress visited a nearby table several times. We were completely ignored. Granted, we are baby boomers and must not fit the profile of their preferred clientele. After almost an hour, beers drained, we had to ask for our bill. The beers were quite average, the service was the worst, and the food, well, we have no idea. If you are over the age if 25, don't go. They have not yet learned that boomers expect even a modicum of customer service, and when none is ever offered, we go elsewhere.

Visited May 2013
Helpful?
1 Thank MidwestSnowbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJohnBrewers, Owner at The Tap Room, responded to this review, May 3, 2013
Thank you for taking the time to write a review about the Tap Room. I am sorry that you did not receive the service we would expect for everyone of our guests. It appears that there was a miscommunication between our servers as we ensure that all guest receive the attention they deserve. The fact that our server promptly greeted you and took your initial order only shows that we would never discriminate against any of our customers. The lack of follow through was unfortunate and will be addressed.

I appreciate you bringing this to our attention and we will review with our entire staff. In the future, I suggest that you ask for the manager as we could have resolved any issue very early on during your visit. We hope you will visit us again and that we can try to earn your business back. Thank you.

Cheech and Kevin
Owner/Brewers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
30 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“nice lunch when in town”
4 of 5 bubbles Reviewed February 14, 2013

Located right in Mongoose Junction, the Tap Room had a nice lunch menu. We shared a pulled pork quesadilla and enjoyed their IPA, which is sold throughout the island. Friendly staff, nice stop when you go into town, large windows look out on trees and neighboring shops.

Visited February 2013
Helpful?
Thank Resourceress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
“Beer alone makes this place great”
5 of 5 bubbles Reviewed February 1, 2013 via mobile

I live on St.Thomas but always make my way over to the Tap Room to drink the amazing beer on tap! The staff is always fun and super attentive.

Helpful?
Thank bringmegroceries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinellas Park, Florida
Level Contributor
157 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
“Tasty Food, Great Service & Awesome Beverages!”
5 of 5 bubbles Reviewed November 23, 2012

My wife & I enjoyed the food, drinks, and staff at The Tap Room so much that we ate lunch there twice during our visit to St. John. For our first lunch, I ordered Mexican Pizza & Pint of Amber Jack, and my wife ordered the Hummus & veggie plate along with the Island Rum drink. By coincidence, we had the good fortune to meet Eric, Erika, & Gordon from Detroit, MI while watching the Packers-Lions NFL game on TV... hey guys, thanks for the advice about your favorite beaches & villas on St. John!

During our second visit, we met more of The Tap Room staff... and again, they were a lot of fun! Friendly people with a great attitude for customer service made for a truly enjoyable experience. This time we ordered a grilled Mahi-Mahi sandwich, the Quesadilla special, a soft pretzel, and plenty of rum and vodka-infused beverages!

Visited November 2012
Helpful?
1 Thank JonnyQuest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StJohnBrewers, Owner at The Tap Room, responded to this review, May 3, 2013
We are happy you enjoyed The Tap Room and had a chance to watch the game with fellow fans. Be sure to visit us again next time you are on island!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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