We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Love the location and more” 5 of 5 bubbles
Review of Grande Bay Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Grande Bay Resort
Certificate of Excellence
St. Augustine, Florida
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Love the location and more”
5 of 5 bubbles Reviewed December 20, 2013 via mobile

Husband and I just got back from 9 nights on St John. We stayed all 9 nights in 3 bed / 2 bath at Grande Bay but rented through a privately managed unit. We did get talked into doing time share talk with Grande Bay. So we did get to see a 1bedroom and a studio.

What did I like?

-This property is conviently located. It is easy to walk to dinner, shopping, activities, ferries, taxis, Dolphin grocery market, car rental companies...
-It appears that each unit has a private parking space available.
-We had free wifi in our unit (not sure if this is available in all).
-It does appear that each unit (even studios) have washer dryers.
- There was a note in our check in packet that the water at this property is filtered. I am pretty particular about taste of water and it was great. I am not sure if just our unit had a filter or the entire property.
- Pool and hot tub available
- Work out room available
- How can i forget view of bay and downtown.
- Front desk manned 24 hours. Everyone we talked with was super!
- Happy hour on Monday and Wednesday downtown. I do not know if it is the same bars week to week but while we were there Monday itwas at Motu ( next to Grande Bay) and Wednesday it was at High Tide.
- 2 day jeep rental was a breeze through them
- We had a telephone in the unit but just my dads ATT cell phone since we always had it with us.
- Our room had beach chairs, cooler, beach towels and noodles.
- Our unit was clean. You can tell it gets hard use but it was still very nice.
- Lots of appliances. Washer, dryer, fridge with icemaker, oven, stove, coffeemmaker, toaster.

Let me talk about time share aspect. Husband and I have been drug to many of these else where and it was torture! I so enjoyed talking with this group. We are actually interested! Fran, Daniel, and Steve were great.

I know I am missing something. Only bad thing I recall was there was no light over dining room table. It was alittle dark eating dinner but ehhh no big deal. We did have little bitty ants if some one didnt clean up after themselves in kitchen (and we were on the 3rd floor of back buildings). Again... No big deal.

Ove all we love St John and we really liked Grande Bay. We will see if w decide to go back and get the time share thingy...very tempting.

Stayed December 2013, traveled with family
Helpful?
3 Thank Time2VacationAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

268 reviews from our community

Traveler rating
    220
    43
    4
    1
    0
See reviews for
85
127
4
6
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
1 review
5 of 5 bubbles Reviewed December 16, 2013

This property by far has the best location of any of the hotels on St. John. It is literally seconds from every bar and restaurant in Cruz Bay. All of the beaches are just a few minutes drive away and cabs are readily accessable outside of the hotel if you don't have a car. If you are looking for a pleasant mix of eating, nightlife, beach time and shopping, this is your spot.
The accomodations were brand new and beautifully done; no expense was spared when decorating or furnishing the rooms. The kitchens in the rooms are phenomenal, fully stocked with every thing you need to cook; they make you feel guilty for eating out. The pool is great if you have some spare time or feel like taking a day off from the beach. And it has the best view.
We took the Residensea (private boat of the hotel's available for chartering with a Captain) one day. This way by far the best day of the trip. We were able to go around to the best snorkeling spots and to different beaches and bars in the BVIs recommended by the captain.
All around, Grande Bay is one of my vacation spots and I will definitely be returning.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 12, 2013

This resort is in a different class of resorts!! The accommodations are incredible and the staff is totally awesome!!! The pool is incredible, heated!!!! Yea!! And the view over the bay can not be compared to any other!!!!

Room Tip: Every room is awesome and they all are ocean front!!!
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Komrade P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

From the moment we stepped off the ferry from St. Thomas we were greeted by the wonderful staff of Grande Bay Resort. They escorted us by van to the Resort where we met Dawn, the rooms manager and were then shown to our Penthouse suite. It was perfect! No lines, no check in, just straight to our room. Every employee of this wonderful resort was kind, courteous and did anything we asked to make our stay as positive as possible. You could tell they were proud of their resort, and they should be!! It was literally seconds away from practically anything you would want to do on the island. If you get a chance to go to St. John and more specifically to Grande Bay Resort, you won't be disappointed. First class resort, first class people and first class treatment. Don't know when we'll be back again but when we do we wouldn't consider staying anywhere else!!!

Room Tip: Ask for one of their favorite rooms. They exceeded our expectations.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gshelts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, General Manager at Grande Bay Resort, responded to this review, December 16, 2013
Dear Gshelts,
Thank you for the recognition of our strongest asset...the amazing staff here at the resort. As you pointed out, we are all very proud of our property and delighted to share it with every guest! I look forward to meeting you again on your next visit to Grande Bay Resort & Residence Club.
Best,
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

Just got back from our 5 nite stay at the Grande Bay Resort. We stayed in the Penthouse in Bldg 1, and it was fantastic. View was spectacular with several outside areas. Super quiet for being right downtown. Loved having a washer and dryer in the unit. Unit was really clean and neat. My only complaint was that the pool was having work done on the tile and was unusable except for 1 day we were there, but I guess it's gotta happen sometime. Loved this resort and would stay here again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CeciliaF991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, General Manager at Grande Bay Resort, responded to this review, December 16, 2013
Dear CeceiliaF991,
I am glad you enjoyed the location and amenities our resort has to offer and I apologize for the pool deck being inaccessible while you were here. Thank you for understanding that maintenance does have to happen at certain times of the year and this was one of those times.
Kind regards,
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
171 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed November 19, 2013

We moved to GB after a not so good start to our vacation at another (misrepresented) location in Cruz Bay. We had stayed here last year and loved the property but had mixed feelings about the actual unit we stayed in (privately owned). This year we took a very last minute gamble and hit gold. The unit was absolutely perfect. The owner scrambled and readjusted her mgmt person and cleaning lady's schedule just so she could get us in ASAP and out of our initial not so good rental. We initially agreed on a price for a studio but were pleasantly surprised that she gave us the 1 bedroom instead! This particular unit was had an awesome view of the bay. Most importantly, it was clean, clean, clean....tile floors, granite countertops, nice furniture, crisp sheets on a king sized bed, a whole bunch of bright white fluffy towels and pretty beach towels, coolers, chairs, full air conditioning (AHHHHH), wi-fi, two TV's, fridge with great ice maker, a variety of condiments and dressings, plus the unit was stocked with full size items such as laundry detergent, bleach, windex, extra light bulbs, candles, etc etc. The dishes she had were also pretty Pfaltzgraff ones...beachy and fit perfectly with her decor and so festive to sit on the deck overlooking the bay in the morning eating breakfast. She had everything we needed to cook our meals in if we wanted. I LOVE the GB property and should not have tried to save $$ by staying somewhere else. I learned the hard way. My husband said he will never stay anywherre else if we return to St. John. The staff, especially including John Alvarez (Sales) and all the others are so pleasant, helpful and cheerful. We talked to them daily when we went to get coffee and pastries. The hot tub was used by us each night and I sat at the pool late in the afternoon to read (we were the only ones there most of the time). The entire property is secure, quiet and immaculate and you have a reserved space for your jeep rental...a huge bonus also. They even transported us and our luggage to the ferry on the day of departure.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed November 16, 2013 via mobile

We stayed here via a timeshare exchange. The property is only a few years old and is beautifully furnished, with tile floors, granite counters, comfy bed and nice towels and linens. In our unit we were provided with a small igloo cooler, an insulated grocery bag, coozies, beach towels, etc in addition to the normal dishes and glassware. They even provided a complimentary bottle of rum! Wireless internet was good in the unit. There is a nice balcony with table and chairs with great views of the water. And beach chairs were available free upon request, so we used those on the small beach right outside the property, and also toted them with us when we rented a car. Jeep rental is available right from the property, so we did that one day to explore the island. But otherwise it was super easy to walk everywhere! We hiked the Lind Point trail from the National Park center over to three beaches: Solomon, Honeymoon, and Caneel. Relatively easy hike. We were easily able to walk to grocery store and many restaurants in Cruz Bay, which was fantastic especially since parking in Cruz Bay is an issue. It is a 5 min walk to the ferry, but Grande Bay does provide shuttle service to/from the ferry in case you don't want to have to drag your luggage down the street. In addition, the staff is very frienly and even walks you to your room upon check in to show you everything. It is a safe area, but there is a security guard that walks the property. And comp coffee and pastries are provided each morning near the office. In our opinion, this is by far the best place to stay on St John.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Linda2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, General Manager at Grande Bay Resort, responded to this review, November 19, 2013
Dear Linda2003,
Thank you so much for the wonderful review and comments regarding our location and service! We always enjoy hosting our "exchange partners" and I hope to meet you again during future stays.
Kind regards,
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cruz Bay
0.2 mi away
Sea Shore Allure
Sea Shore Allure
#5 of 5 in Cruz Bay
5.0 of 5 bubbles 115 reviews
0.3 mi away
St. John Inn
St. John Inn
#3 of 5 in Cruz Bay
4.5 of 5 bubbles 450 reviews
0.2 mi away
Cruz Bay Boutique Hotel
Cruz Bay Boutique Hotel
#2 of 5 in Cruz Bay
5.0 of 5 bubbles 444 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Gallows Point Resort
Gallows Point Resort
#1 of 5 in Cruz Bay
4.5 of 5 bubbles 815 reviews
1.2 mi away
Caneel Bay Resort
Caneel Bay Resort
#1 of 1 in Caneel Bay
4.5 of 5 bubbles 650 reviews
0.4 mi away
Estate Lindholm
Estate Lindholm
#1 of 5 in Cruz Bay
5.0 of 5 bubbles 414 reviews
Show Prices
Show Prices
Show Prices

Been to Grande Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grande Bay Resort

Property: Grande Bay Resort
Address: Bay Street | Cruz Bay Quarter, Cruz Bay 00831, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Specialty Lodging in Cruz Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Grande Bay Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Grande Bay Resort & Residence Club is situated hillside overlooking Cruz Bay on St. John in the US Virgin Islands. Set near Wharfside Village, this St. John condominium resort overlooks the emerald and blue waters of Cruz Bay and St. Thomas to the east and the British Virgin Islands to the west. Offering nightly rentals (min. 2 nights) and fractional ownership opportunities in the heart of "Love City". ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Despegar.com so you can book your Grande Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grande Bay Hotel Cruz Bay
Grande Bay Resort St. John/Cruz Bay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing