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“Casual dining but” 3 of 5 bubbles
Review of Virgin Fire Bar & Grill - CLOSED

Virgin Fire Bar & Grill
Certificate of Excellence
Price range: $12 - $40
Cuisines: Cajun & Creole, Seafood, American, Caribbean, Bar, Contemporary, Pub
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Romantic, Large groups, Bar scene, Families with children
Dining options: Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Looking for a Local Hot Spot? Virgin Fire Grill has everything: a fabulous eclectic menu with New Orleans flair served by a dedicated staff and a gracious Mongoose Junction location. Outside, smaller parties can enjoy a breezy romantic veranda, intimate and comfortable. Inside, a historically inspired interior with cozy booths, the largest hi definition video screen on the island, a convivial mahogany bar with stained glass elements and Kimberly Boulon's portraitures. We're great with large parties, family friendly with ample free parking behind Mongoose Junction. Join us for half price appetizers daily from 4 to 6 pm, and for frequent live jazz or reggae. Check our website for the current menu, media and music schedules.
Boston
Level Contributor
55 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Casual dining but”
3 of 5 bubbles Reviewed February 25, 2014

We were seated on the outside deck overlooking the street, which was totally lovely on a lovely night. It appeared that most if not all the couples were seated there, with groups of younger people inside, perhaps so they could spread out more. Our service was shaky from the start, with one server (I wish I got her name) making up for it with her willingness to take our orders and for her friendliness. She was great. Our assigned server was totally perfunctory in his attitude, although he did nothing wrong per se. My husband started with 1 paella slider that he liked a lot. Then he had the jambalaya which he was totally disappointed with. The shrimp were highly seasoned for no good reason, and the rest of the dish was a meh. I had the ribs which were okay and the fries, which I hardly touched. The key lime pie was a nice dessert. Prices on St. John are just high for reasons listed elsewhere in these reviews. While I didn't think the dinners themselves warranted the prices, you've got to give the restaurant some slack for the nice ambience they provide. But would we go back? I'm pretty sure not.

  • Visited February 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank TooterBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Owner at Virgin Fire Bar & Grill, responded to this review, February 26, 2014
Thanks, Tooter

Every review is a so unique and helpful for us to try to understand our guests. Thanks for noting that good service teamwork helped you have a better experience, and that nothing was wrong with the assigned server. We'll take your food notes to heart, and sorry you didn't enjoy as much as you might have. It's always good to share while there, and give us the opportunity to improve your dining experience– we listen very carefully to what our guests have to say, so don't be shy. We do care, and strive to provide an thoroughly enjoyable meal and we do have a nice ambiance, glad you appreciated that.

We hope you will try us again.

Thanks

Michael, VF Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

398 reviews from our community

Visitor rating
    210
    111
    50
    19
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Des Moines, Iowa
Level Contributor
76 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
“Excellent Food, Nice Ambience, Good Value”
4 of 5 bubbles Reviewed February 20, 2014

Our family of 6---all adults---had an excellent experience at Virgin Fire last week. The remodeled space is very attractive and features beautiful stonework, a high ceiling, an outdoor porch, and lovely artwork by well-known St. John artist, Kim Boulon. My own view is that this is more of an "upscale casual" place as opposed to fine dining, but everyone has a different view of this. We went on Monday night when Rich Greengold and his trio play jazz---this adds tremendously to the ambience and may affect my view. If you like jazz, please stop by on Monday.We had several apps including crispy spring rolls, coconut shrimp and ceviche---all excellent. Cocktails were creative and mostly excellent, though I my daughter thought the white wine sangria was too sweet and fruity (she is used to mine, which is much less sweet). Pricing on the cocktails was on the high side, but pricing on wine was VERY reasonable. We enjoyed a bottle of Conundrum (white blend) for $36----this is a bargain since it is generally $22 in my liquor store at home. My Jamaican Jerk Porterhouse was nicely spiced, flavorful and huge. My wife had the Josephine's Greens with Grilled Shrimp added. It was light and exactly what she wanted, was reasonably priced, and it was nice to enjoy greens from the only organic farm on St. John. Others enjoyed the mahi-mahi and the churrasco steak---everyone seemed happy. Key Lime Tart for dessert was good, though not the best we have had. It was a delightful evening and we would definitely return.Contrary to other reports, I thought the pricing was quite reasonable and our total bill was almost the same as at Rhumb Lines the night before (another one of our favorites). Service was casual but very good.Best of luck to the owner.

  • Visited February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank iowaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Virgin Fire, fine dining!”
5 of 5 bubbles Reviewed February 18, 2014 via mobile

Virgin Fire is a new restaurant in Cruz Bay, St John ( in Mongoose Junction). We had a fabulous meal with excellent service. We were seated at a beautiful outside table under cover on the porch. We tried the flank steak and the Mahi, both were awesome! The creme brûlée was perfect! Highly recommend this fine dining establishment!! Keep up the great work! We will see you again next year!

Helpful?
1 Thank MDM1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stony Creek, Virginia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Something New in St. John”
5 of 5 bubbles Reviewed February 17, 2014

My wife and I have visited St. John at least annually for the last 13 years. We were growing a little tired of our old "favorite" restaurants and had not been too impressed with some of our new selections. By chance we ended up in Virgin Fire in Mongoose bay. The setting was perfect, the staff was great and the food was superb! It was definitely the best meal of our two week stay. The artichoke appetizer was amazing and my yellow fin tuna was fantastic. The staff was incredibly friendly and even remembered us later in the week when they saw us walking by the restaurant. Virgin Fire at the top of our favorites list from now on.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Cathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Disappointing :(”
2 of 5 bubbles Reviewed February 13, 2014 via mobile

We were looking forward to trying this restaurant having patronized La Plancha and Paradisio in the same location. We had a 7:30 reservation on a Friday evening. They served us ice cold red wine. When questioned the server said they always chill red wine because the island is warm. We've visited St John 15 times, eaten in fine restaurants and have never been served cold, not chilled, but c-o-l-d wine. They were out of one the entrees that 2 of the 4 of us ordered and were out of 3 out of 4 desserts!
Not making a good impression...won't be back.

Visited February 2014
Helpful?
Thank 2Zshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael B, Owner at Virgin Fire Bar & Grill, responded to this review, February 14, 2014
Thanks for the review, we do appreciate learning when things are not going to plan. Here, we learned that the wine cooler was set to the wrong temperature, and we do apologize for that. Moreover, the server could have handled the situation with more care.

We just completed a reorganization of our kitchen staff which should result in having fewer problems with having everything the menu promises, and hope you will try us again in the future.

Thanks!

Michael, VF Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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