I have never written a review and not normally one to complain, but felt it necessary to let people know how our stay was......Unfortunately it did not live up to our expectations. The room was fine, however there was no hair dryer and in order to watch a DVD on the player provided we were required to move the tv stand and dressing table to reach a plug. More importantly there was no hot water, and when we went to make enquiries about this we were told to wait 10 minutes - that didn't help. And we were left shivering in our swimming costumes waiting for hot water, which never came.
For dinner we were told to head down any time as tables were automatically reserved for guests. Even so we told them what time we would be down. We were then made to wait nearly an hour for a table as were the couple next to us. The food was then not as we had hoped. The starters were nice, however the lamb I had for main was very fatty, and the chips were obviously just frozen chips. Not worth the nearly £17 for the main course.
Breakfast was equally chaotic, no one saw to us until we chased down 2 different members of staff for cups, plates and knives and forks for our table. Breakfast was served until 11am, yet when we went down at 10am there was little left and no one seemed to replenish it. We didn't have cooked breakfast, as others have commented for £110 per night we had hoped it would be included.
The spa was ok, though nothing special. although we were provided with robes we had to walk bare foot to the spa as slippers cost an extra £1.50! Which seemed ridiculous for a spa hotel!
The only saving grace was the location, we had a lovely walk around some local waterfalls, but won't be recommending a stay here to others.
- Official Description (provided by the hotel):
- A former AA Welsh Hotel of the Year, the Nant Ddu Lodge Hotel, Bistro and Spa is a contemporary inn in the heart of the Brecon Beacons National Park. You could not find a more ideal location for your short break or business trip with highlights including: 32 individually designed bedrooms, extensive grounds with two rivers for the summer, blazing log fires in the winter, a bustling bistro and an intimate bar, extensive menus specialising in game and fish dishes with great puddings, a state-of-the-art health spa with 18 metre pool, gym and spa pool, a treatment centre offering a wide range of health and beauty treatments, attentive staff at all times and all at great value prices. The Nant Ddu Lodge is also a great place to base yourself while exploring the Beacons and the Valleys of South Wales with Cardiff being just 30 minutes drive. ... more less
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- Also Known As:
- Nant Ddu Hotel Cwmtaf
- Nant Ddu Cwmtaf
- Nant Ddu Lodge Hotel