I stayed for two nights with several colleagues as we were attending a conference held almost opposite the hotel and we had arranged the conference dinner here too.
After reading many of the reviews I was quite apprehensive but although there are things which could (and should) be improved, overall I thought it wasn't too bad.
It's an unattractive 1970s building so first impressions aren't very good and the lack of parking except in the car park over the road is a disadvantage but once I got inside it was better than I had been expecting.
Only two power points to plug the kettle, phone charger, laptop etc. into and these were on the floor.
NO pressure in the shower and water temperature fluctuated between cold and boiling. It wouldn't cost a great deal to replace these totally inadequate showers with electric ones which would be much more reliable.
Hot tap in the basin was very loose and I had to hold it with one hand and turn it with the other to use it
No hairdryer in the room though one was available at reception - 3* should have them as standard and they are not expensive to provide
No drinking glasses in the room, even plastic ones or tooth mugs & I don't like drinking water straight from the bottle
The room was large and the bed very comfortable. The decoration was a bit dated but I've seen a lot worse!
Food was OK, including dinner both nights. I'd have liked to see fruit, yoghurt etc. offered at breakfast as well as proper orange juice (with real glasses) but the cooked breakfast was fine - well cooked and good quantities.
Free WIFI which worked without any problems was an additional bonus.
My impression of the bar prices were that they were very reasonable for a hotel.
The staff were generally friendly and helpful, though I was a bit taken aback to be asked to pay for the room on arrival - not usual practice in hotels.
As many other people have remarked, it was quite noisy though most of the noise came from outside in what is after all a town centre, so not the hotel's fault.
Overall, it was a pleasant enough stay, and not nearly as bad as I was expecting from some of the reviews.
- Official Description (provided by the hotel):
- A superb privately owned hotel situated in the town centre with 45 En Suite rooms fully modernised and tastefully decorated, with telephone, tea/coffee making facilities, T.V, Hairdryer, trouser press. etc., Excellent menu's available including a la carte evening menu, off road secure parking. Convenient for all local routes and town facilities such as law courts, civic centre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, Evoline ltd and TripOnline SA so you can book your Castle Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Castle Hotel Merthyr Tydfil, Wales